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Subaru of Albany

Albany, OR

4.9
279 Reviews

520 Airport Rd SE

Albany, OR

97322

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Showing 279 reviews

June 25, 2023

Excellent, reliable, honest service in every way! I also buy my cars from them. Recommended highly! More

by Janis
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Arnold, Cory Conklin
Jun 27, 2023 -

Subaru of Albany responded

Thank you Janis for the great review and feedback! We appreciate the recommendation! If you have any questions please don't hesitate to reach out.

June 22, 2023

The best service & accommodations I’ve experienced at a dealership. Extraordinary personnel. Can’t recommend highly enough. More

by akwildflower
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex de Paz
Jun 22, 2023 -

Subaru of Albany responded

Thank you for your glowing review of Subaru of Corvallis! Your recommendation means the world to us, and we truly appreciate your kind words. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We're always here to help.

June 21, 2023

Fit us in quickly so we could attend our granddaughters graduation. AC seems to be working great. More

by csinnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ortiz
Jun 22, 2023 -

Subaru of Albany responded

Thank you for choosing Subaru of Corvallis and taking the time to leave us a review. We're thrilled to hear that we were able to accommodate your needs and get you back on the road in time for your granddaughter's graduation. Congratulations to her on this special milestone! We're also glad to know that the AC in your vehicle is working great. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your feedback and look forward to serving you again.

June 21, 2023

Had a challenging battery draw problem and a high oil pan leak both were diagnosed at recent visit on my outback 2020 that was outside warranty. Pretty disappointing but calling Subaru advocate and having Co More

by Mlbelozer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex de Paz, Cory Conklin
Jun 22, 2023 -

Subaru of Albany responded

Thank you for taking the time to share your recent experience at Subaru of Corvallis. We understand that encountering challenging issues with your vehicle can be frustrating, especially when they occur outside of warranty. However, we're glad to hear that our team, particularly Cory, was able to assist you and create a viable plan to address the battery draw problem and high oil pan leak. Thank you for choosing Subaru of Corvallis, and we're grateful for your recommendation of our service department. If you have any further questions or need any future assistance, please don't hesitate to reach out. We're here to help!

June 14, 2023

Explained everything well, courteous, friendly, they were on time and friendly without being in your facev More

by Bcrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Calhoun
Jun 15, 2023 -

Subaru of Albany responded

Thank you for the great review and feedback about our team at Subaru of Corvallis! We appreciate you choosing our dealership for your service needs. If you need anything feel free to reach out to us or the Angela at any point. Thank you!

June 07, 2023

Excellent customer service! Superior mechanic work. Will recommend to all my family and friends thank you for a truly exceptional experience More

by alura333goddess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Conklin
Jun 22, 2023 -

Subaru of Albany responded

Thank you for taking the time to leave such a positive review for Subaru of Corvallis! We're thrilled to hear that you had an excellent customer service experience and that our team provided superior mechanic work on your vehicle. Thank you again for choosing Subaru of Corvallis, and we look forward to serving you and your loved ones in the future.

May 31, 2023

Excellent work. Very timely. Did not do unnecessary work. Very thorough. Reasonable cost. Very satisfied. More

by bjstokes
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Ortiz
Jun 01, 2023 -

Subaru of Albany responded

Thank you for sharing your feedback and for choosing Subaru of Corvallis for your automotive needs! We're thrilled to hear that you had an excellent experience with us. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We value your continued support and look forward to serving you again in the future.

May 27, 2023

My vehicle was repaired on time as promised, and given back to me all washed and vacuumed. A full checkup was done on my car. The guys in the service department were the best. I would recommend Subaru More

by pconaway1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ortiz
May 29, 2023 -

Subaru of Albany responded

Thank you for taking the time to share your experience, and for choosing Subaru of Corvallis for your vehicle repair needs. We are thrilled to hear that your vehicle was repaired promptly and returned to you in pristine condition, with a thorough checkup performed. Our service department takes great pride in providing top-notch customer service, and we're delighted that you found our team to be the best. We strive to exceed our customers' expectations by delivering quality workmanship and ensuring your satisfaction. We appreciate your recommendation to your family and friends. Word-of-mouth referrals mean a lot to us, and we're honored that you trust us with your loved ones' automotive needs. Thank you once again for your kind words and for choosing Subaru of Corvallis. We're here for you and look forward to serving you and your family in the future. Best regards, Subaru of Corvallis Team

May 24, 2023

Great customer service by Houston for appt to get car serviced and returned cleaned to. . More

by Gr8ldy8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Johnston, Trent Berry
Jun 22, 2023 -

Subaru of Albany responded

Thank you for sharing your positive experience with Houston and the service team at Subaru of Corvallis! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

May 22, 2023

The service rep did a great job handling the issue with the insurance company. He kept me informed. Only issue was it took approximately two weeks to get the car back. I’m sure this had to do with the insu More

by Kebmeyer48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Conklin
Jun 22, 2023 -

Subaru of Albany responded

Thank you for taking the time to leave us a review regarding your recent service experience. We appreciate your feedback and are glad to hear that our service representative did a great job handling the issue with the insurance company and kept you informed throughout the process. We apologize for any inconvenience caused by the delay in getting your car back. While we strive to provide efficient service, certain factors, such as insurance protocols, can sometimes impact the timeframe. We appreciate your understanding in this matter. Your satisfaction is important to us, and we're pleased to hear that you are overall very satisfied with your experience at our dealership. We are committed to providing exceptional customer service and ensuring that your needs are met. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing our dealership, and we look forward to serving you again in the future.

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