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Subaru of Albany

Albany, OR

Overview
Reviews
4.9
279 Reviews
Call Dealership (541) 248-2002
View Awards

520 Airport Rd SE

Albany, OR

97322

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Showing 279 reviews

December 04, 2023

Quick scheduling, good tracking of service due on my car. I liked having one person as my contact and customer service person. More

by vicki.tolarburton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Moore
Report | Print
Dec 06, 2023 -

Subaru of Albany responded

Thank you for the great review and sharing your experience with us at Subaru of Corvallis! We believe it is huge to have one person, so we appreciate you sharing! Thank you and please do not hesitate to reach out if you need anything.

December 01, 2023

Great service, all were professional,prompt, kept me informed, courteous, explained well, and extra helpful More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro, everyone, Griffin Brenner
Report | Print
Dec 06, 2023 -

Subaru of Albany responded

Thank you for the great review and sharing your experience with us at Subaru of Corvallis! We appreciate your insight and will pass it along to our team. If you need anything please do not hesitate to reach out.

November 30, 2023

I bought my Subaru here in 2020 and bring it here for service. Great customer service and they explain everything very well. More

by skf56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ortiz
Report | Print
Nov 30, 2023 -

Subaru of Albany responded

Thank you for the great review and being a loyal Subaru of Corvallis customer! We love getting reviews like this and will pass it along to our team. If you need anything please do not hesitate to reach out!

November 12, 2023

EMILIO OLVERA is an All Star! We had to make an unplanned auto purchase 350 miles from home and Emilio made this all very stress free. He is an asset to your company! He even walk More

by robertsprauer8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Olvera
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November 10, 2023

This dealership is phenomenal. I have had a few manufacturer issues with my Forrester, and the service department is so friendly, caring, and quick to help me. Alex in the service More

by Jenn K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex de Paz
Report | Print
Nov 10, 2023 -

Subaru of Albany responded

Thank you Jenn for the great review sharing your experience with us Subaru of Corvallis! We appreciate your kind words and sharing your feedback about our standards! If you ever need anything please do not hesitate to reach out.

November 10, 2023

Clean friendly customer service driven. Appreciated timely updates on status of significant car repair … thanks More

by Travelor54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex de Paz, Houston Johnston
Report | Print
November 06, 2023

Employees are courteous, knowledgeable, and efficient. Service bay, showroom, and restrooms are spotless. Coffee machine is pretty cool, too! More

by alyourpal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
Report | Print
Nov 06, 2023 -

Subaru of Albany responded

Thank you for the great review and sharing your experience with us at Subaru of Corvallis! We appreciate your feedback. If you have any questions please do not hesitate to reach out.

November 01, 2023

At regular servicing a leaking CVT seal was pointed out. Warranty repair was scheduled and was completed today with use of a loaner. Appreciated them finding this problem and resolving it. More

by tkplant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Conklin
Report | Print
Nov 10, 2023 -

Subaru of Albany responded

Thank you for coming to Subaru of Corvallis and sharing your feedback about your visit. We appreciate your kind words!

October 29, 2023

In the month of September during an appointment, during a check of our car, there was an issue found that needed our attention. Thru Jason’s research it was found out we had an extended Gold Plan Warranty. T More

by mldworley55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Our mechanic Cody Wendel, Jason Ortiz
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Oct 30, 2023 -

Subaru of Albany responded

Thank you for the great review and sharing your experience with our Service Department at Subaru of Corvallis! We will pass on your kind words to Jason! Please do not hesitate to reach out if you have any questions!

October 15, 2023

From beginning to end my experience with getting my vehicle serviced was amazing! Great people, very professional, I immediately felt my vehicle was in good hands. More

by Pamela Hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corrinne Pagella
Report | Print
Oct 15, 2023 -

Pamela Hansen responded

From beginning to end my experience was amazing! Great people, very professional, I immediately felt my vehicle was in good hands.

Oct 18, 2023 -

Subaru of Albany responded

Thank you Pamela for the great review and sharing the experience at Subaru of Corvallis! We appreciate your kind words and will pass them along to our team!

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