Subaru World of Hackettstown

We brought both our 2018 and 2020 outback in for servicing and oil change within one week. The 2018 required several items including brakes. The 2020 needed a new amp for the infotainment system. servicing and oil change within one week. The 2018 required several items including brakes. The 2020 needed a new amp for the infotainment system. In both instances, the service department was friendly and efficient. They took the car in quickly at appointment time, and kept us up to date on progress of repairs. Thank you to the service department for their good communications and efficient work More

Always fair and honest and service from staff we will buy my next vehicle here. my next vehicle here. More

They are very professional and extremely courteous to their customers. I would recommend them to anyone looking for a new car their customers. I would recommend them to anyone looking for a new car More

Called and scheduled appointment. Great customer service, and when I got my car back it was washed! Great customer service, and when I got my car back it was washed! More

After a bad experience with another dealership I made an appointment with Subaru of hackettstown. The staff were very professional and attentive. I will only go here for service from now on. appointment with Subaru of hackettstown. The staff were very professional and attentive. I will only go here for service from now on. More

The service department is always courteous and respectful. They go out of their way to accommodate their customers. respectful. They go out of their way to accommodate their customers. More

I brought my car in for a check up. Matt at the front desk was wonderful!! He explained what needed to be done and why. Absolutely no pressure to get all recommended services done! Matt at the front desk was wonderful!! He explained what needed to be done and why. Absolutely no pressure to get all recommended services done! More

Excellent service and explanation of the process beginning to end. Treated with kindness and respect and my phone calls and messages were promptly answered. Super high quality staff…. Jack is an abs beginning to end. Treated with kindness and respect and my phone calls and messages were promptly answered. Super high quality staff…. Jack is an absolute Jewel and asset to the team! More

Jack ( service mgr) was so accommodating! He took the time to help me sort out decisions on needed repairs and maintenance with as much care as he might use if it were his own car! He also ob He took the time to help me sort out decisions on needed repairs and maintenance with as much care as he might use if it were his own car! He also obtained an excellent loaner car for me to use while my car is in his care . I thanked him as I left but now I need to also share with others that he will give you top notch service! More

Great service, very reliable, friendly, and professional. Honest with what needed to be done. Excellent Honest with what needed to be done. Excellent More