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Subaru World of Hackettstown

Hackettstown, NJ

4.7
185 Reviews

364 US-46

Hackettstown, NJ

07840

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Showing 185 reviews

April 19, 2023

I always praised this Subaru dealership compared to other because it set itself apart with “FREE OIL CHANGES FOR LIFE!” I found out today that that service is no longer available and today was my last compli More

by Bandit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alison
Apr 20, 2023 -

Subaru World of Hackettstown responded

I appreciate you taking the time to share your thoughts with us. I understand your disappointment regarding the free oil changes and apologize for any confusion or frustration this may have caused. We value our loyal customers like you and hope to continue providing excellent service in the future. Please don't hesitate to reach out to us directly if you have any further concerns or questions. Thank you, Aron Kastell - Service Manager - (973) 859-1156

April 14, 2023

Had my previous Subaru serviced here and was always satisfied.(especially since I could get a loaner car while service was going on) Andy found the car, in the specific color we wanted. Everyone was h More

by Jay.gerbehy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Garcia and Tony, Chrys Mulligan
Apr 19, 2023 -

Subaru World of Hackettstown responded

Jay, we are thrilled to hear that you had a positive experience with Subaru World of Hackettstown! It's great to know that Andy helped you find the car you wanted. We appreciate your business and hope you enjoy your new Subaru! Tom Deluca - General Sales Manager - (845) 558-7064

April 10, 2023

Service is fantastic! !! Alison was very friendly and knowledgeable. Would highly recommend suburu of Hackettstown. More

by Lordbase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Mulligan
Apr 19, 2023 -

Subaru World of Hackettstown responded

Alison will appreciate the shoutout! Thank you for choosing Subaru World of Hackettstown. Aron Kastell - Service Manager - (973) 859-1156

April 09, 2023

Great experience! Everyone was friendly and helpful - couldn’t be happier with my purchase! Highly recommend! More

by Karitobaygo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Deluca, Chrys Mulligan
Apr 19, 2023 -

Subaru World of Hackettstown responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Subaru World of Hackettstown team. Drive safely, and we hope to see you back again down the road! Tom Deluca - General Sales Manager - (845) 558-7064

April 08, 2023

Never had a problem here. Staff is always friendly and courteous. I actually enjoy going in for maintenance! My leasing and buying experience was great! More

by jerseygirl632007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally, Chrys Mulligan
Apr 18, 2023 -

Subaru World of Hackettstown responded

Thank you for the review! We are thrilled to hear that you had such a successful service experience working with the Subaru World of Hackettstown team. Drive safely, and we hope to see you back again down the road!

March 26, 2023

andy was efficient and listened to what we wanted. and answered all of our questions quickly. we are very happy with the sales experience as compared to some of the other dealers we’ve used in the pas More

by david
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
andy
Mar 27, 2023 -

Subaru World of Hackettstown responded

David, thank you for the review! We are so glad to hear that you had a successful experience working with the Subaru World of Hackettstown team. Drive safely, and we hope to see you back again down the road!

March 23, 2023

What a super group of friendly, professional representatives. After we discussed the work needed to be done on my car,I was given a verbal estimate for each service. The only surprises were good More

by Tiki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JackDungam-5,Sally-5
Mar 24, 2023 -

Subaru World of Hackettstown responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Jack, Sally, and the Subaru World of Hackettstown team. Drive safely in your 2019 Subaru Crosstrek, and we hope to see you back again down the road!

March 23, 2023

Fast efficient check in. Free loaner car. Washed my car. Ready when promised. Great job. More

by ddag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 23, 2023 -

Subaru World of Hackettstown responded

We're glad to hear our team could provide a fast, quality service for your vehicle! We'll be sure to pass on your kudos to them. We appreciate you and hope to see you again at Subaru World of Hackettstown!

March 22, 2023

We've found from our 10 years of being a customer at this dealership, everyone is professional, reliable, and a pleasure to deal with. Looking forward to our next vehicle purchase. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Dorry is Excellent !! 5 Stars, Chrys Mulligan
Mar 22, 2023 -

Subaru World of Hackettstown responded

We are glad to have you as part of the Subaru World of Hackettstown family, Sam. Thank you for sharing this great feedback. We look forward to working with you again down the road!

March 21, 2023

Very good experience at this dealership. Everything is explained and there is no pressure. And you get a car wash! More

by aweinhold362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat
Mar 22, 2023 -

Subaru World of Hackettstown responded

Thanks for the positive feedback! We are glad to hear that you are satisfied with our services and car wash.