
Subaru World of Hackettstown
Hackettstown, NJ
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I always praised this Subaru dealership compared to other because it set itself apart with “FREE OIL CHANGES FOR LIFE!” I found out today that that service is no longer available and today was my last compli because it set itself apart with “FREE OIL CHANGES FOR LIFE!” I found out today that that service is no longer available and today was my last complimentary oil change and that this service ended 3 owners ago. Maybe you don’t want to offer this service in the future but those loyal customers could’ve been grandfathered in. My experience was fine today but nothing now sets them apart from other Subaru dealerships. More
Had my previous Subaru serviced here and was always satisfied.(especially since I could get a loaner car while service was going on) Andy found the car, in the specific color we wanted. Everyone was h satisfied.(especially since I could get a loaner car while service was going on) Andy found the car, in the specific color we wanted. Everyone was helpful and friendly. We were able to take several test drives, which was very good; we were able to confidently make up our minds to purchase. More
Never had a problem here. Staff is always friendly and courteous. I actually enjoy going in for maintenance! My leasing and buying experience was great! Staff is always friendly and courteous. I actually enjoy going in for maintenance! My leasing and buying experience was great! More
andy was efficient and listened to what we wanted. and answered all of our questions quickly. we are very happy with the sales experience as compared to some of the other dealers we’ve used in the pas and answered all of our questions quickly. we are very happy with the sales experience as compared to some of the other dealers we’ve used in the past More
What a super group of friendly, professional representatives. After we discussed the work needed to be done on my car,I was given a verbal estimate for each service. The only surprises were good representatives. After we discussed the work needed to be done on my car,I was given a verbal estimate for each service. The only surprises were good ones, including a bath for my very dirty car. My visit went smoothly from start to finish. My sincere thank you to: Jack Dungan, (Service Rep.), Sally(Customer Relations Manager), but most of all, the mechanics who made my 2019 Crosstrek safe and dependable again. More
We've found from our 10 years of being a customer at this dealership, everyone is professional, reliable, and a pleasure to deal with. Looking forward to our next vehicle purchase. dealership, everyone is professional, reliable, and a pleasure to deal with. Looking forward to our next vehicle purchase. More