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Subaru World of Hackettstown

Hackettstown, NJ

4.7
185 Reviews

364 US-46

Hackettstown, NJ

07840

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Showing 185 reviews

May 15, 2023

Great experience in every way. Wonderful dealer and nice staff. Pleased with my car and my experience More

by Pattysubie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Garcia
May 15, 2023 -

Subaru World of Hackettstown responded

Thank you for the review! We appreciate your business and hope to see you back again at Subaru World of Hackettstown. Safe travels!

May 11, 2023

Prompt excellent service. Easy to schedule. Friendly helpful people. Comfortable waiting area. Would definitely recommend this dealership! More

by Donna D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
May 11, 2023 -

Subaru World of Hackettstown responded

It was our pleasure to serve you in such an easy and accommodating manner, Donna. Thank you for the excellent review and for trusting Subaru World of Hackettstown with your vehicle's care. Have a wonderful day and we hope to see you again down the road! - Aron Kastell - Service Manager - (973) 859-1156

May 08, 2023

The process was smooth and the advisor Matt was courteous and helpful in addressing my questions and concerns. More

by Anthony
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 09, 2023 -

Subaru World of Hackettstown responded

We're so glad Matt could offer accommodating assistance that helped make your experience easy, Anthony! Thanks for supporting Subaru World of Hackettstown with your business and review! Aron Kastell - Service Manager - (973) 859-1156

May 04, 2023

Came in before closing with emergency flat, everyone was super helpful. Fixed it and under warranty, was out of there in 20 minutes. Excellent and professional service as always. More

by Seinspahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack , Chrys Mulligan
May 04, 2023 -

Subaru World of Hackettstown responded

We are glad we could help you out with your emergency flat. Providing excellent and professional service in a timely manner is what our team here at Subaru World of Hackettstown is all about. Thanks for sharing this positive feedback! Aron Kastell - Service Manager - (973) 859-1156

May 03, 2023

Everytime I come to the Subaru dealership in hackettstown the staff is always welcoming. They keep in touch to let me know exactly what is going on and what to expect as far as prices before they do anything More

by amanda.moraca
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 03, 2023 -

Subaru World of Hackettstown responded

Your continued support and trust in our business mean so much to our team at Subaru World of Hackettstown! Thank you for sharing this supportive feedback. We look forward to working with you again next time! Best, Aron Kastell - Service Manager - (973) 859-1156

May 01, 2023

I only wish I would of received a call of the itemized cost of what was going to be done on my vehicle at 90,000 miles rather than coming in and getting the bill of what was done. I knew about the oil cha More

by DougieFresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally is always amazing and pleasant and my first time meeting Matt.
May 02, 2023 -

Subaru World of Hackettstown responded

I appreciate your feedback and apologize for any inconvenience here. We will do better regarding informing our customers about the itemized cost breakdown before picking up their car. Thank you for choosing Subaru World of Hackettstown, and we hope to continue serving you in the future. -Aron Kastell - Service Manager - (973) 859-1156

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April 29, 2023

I’ve always had great experiences working with the service department atSubaru World of Hackettstown. They’ve gone out of their way to help me with my vehicle many times, they even gave me a ride to a More

by Vduke4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Dungan, Sandy
May 01, 2023 -

Subaru World of Hackettstown responded

We're so glad to hear you've had consistently great experiences with our service department at Subaru World of Hackettstown. Providing helpful, friendly service is always our top priority, and we're happy to know that your visit was no exception. Thank you for trusting us with your vehicle's services and safe travels until we see you next time!

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April 28, 2023

Great staff no pressure get you what you need friendly very helpful good experience professional all area's More

by Jax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa deluca
Apr 28, 2023 -

Subaru World of Hackettstown responded

We're delighted that you had an excellent experience at Subaru World of Hackettstown! Our team is committed to making sure our customers always feel comfortable and prioritized. Thank you for taking the time to share your thoughts with us! Tom Deluca - General Sales Manager - (845) 558-7064

May 01, 2023 -

Jax responded

Great experience.lisa deluca was my sales person she was great and very thorough and super nice . awesome place no pressure very friendly staff.

April 26, 2023

The Service Department is very professional and attentive to all my concerns with my car. More

by davemed21501
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mathew Olivio
Apr 26, 2023 -

Subaru World of Hackettstown responded

The service team appreciates your support! Thank you for being a valued client of Subaru World of Hackettstown. Aron Kastell - Service Manager - (973) 859-1156

April 25, 2023

Great dealership always leave with a good price, never feel like we got taken advantage of. Would recommend them to anyone More

by y2kday1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Great salesmen and finance people
Apr 25, 2023 -

Subaru World of Hackettstown responded

We appreciate your recommendation! Our team at Subaru World of Hackettstown is committed to providing fair pricing and a positive experience for all of our customers. Thank you for choosing us and we hope to see you again for any future automotive needs! Tom Deluca - General Sales Manager - (845) 558-7064

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