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Subaru World of Hackettstown

Hackettstown, NJ

4.7
185 Reviews

364 US-46

Hackettstown, NJ

07840

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Showing 185 reviews

July 15, 2023

Always fair and honest and service from staff we will buy my next vehicle here. More

by Stefanialina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Chrys Mulligan
Jul 17, 2023 -

Subaru World of Hackettstown responded

We love hearing from our happy customers! Thanks for sharing your five stars with the team at Subaru World of Hackettstown. It would be our pleasure to assist with your next purchase, so please let us know when you're ready to shop! --John Pearce - General Sales Manager

July 13, 2023

They are very professional and extremely courteous to their customers. I would recommend them to anyone looking for a new car More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Benitez , Chrys Mulligan
Jul 14, 2023 -

Subaru World of Hackettstown responded

Thank you for sharing this glowing praise and for recommending Subaru World of Hackettstown, Ron! Safe travels! John Pearce - General Sales Manager

July 12, 2023

Called and scheduled appointment. Great customer service, and when I got my car back it was washed! More

by monahandillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Chrys Mulligan
Jul 12, 2023 -

Subaru World of Hackettstown responded

It was our pleasure to welcome you with fantastic customer service and a car wash! Thanks for choosing Subaru World of Hackettstown. Safe travels! Aron Kastell - Service Manager - (973) 859-1156

July 11, 2023

After a bad experience with another dealership I made an appointment with Subaru of hackettstown. The staff were very professional and attentive. I will only go here for service from now on. More

by RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew and jack, Chrys Mulligan
Jul 11, 2023 -

Subaru World of Hackettstown responded

We're so glad we could accommodate your needs at Subaru World of Hackettstown! It's an honor to have earned your loyalty. Thank you for all your support! Aron Kastell - Service Manager - (973) 859-1156

July 08, 2023

The service department is always courteous and respectful. They go out of their way to accommodate their customers. More

by Lyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Jul 10, 2023 -

Subaru World of Hackettstown responded

Lyn, thank you so much for the kind words! It's wonderful to hear that our service team at Subaru World of Hackettstown has consistently gone the extra mile to accommodate you. Your satisfaction is our priority. Until next time, drive safely!--Aron Kastell - Service Manager - (973) 859-1156

July 03, 2023

I brought my car in for a check up. Matt at the front desk was wonderful!! He explained what needed to be done and why. Absolutely no pressure to get all recommended services done! More

by dcurving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Olivo
Jul 03, 2023 -

Subaru World of Hackettstown responded

Thank you for the great review! We're glad to hear that Matt provided excellent service and made sure you understood what was needed for your car. We appreciate your business and hope to see you again at Subaru World of Hackettstown! Aron Kastell - Service Manager - (973) 859-1156

June 28, 2023

Jack ( service mgr) was so accommodating! He took the time to help me sort out decisions on needed repairs and maintenance with as much care as he might use if it were his own car! He also ob More

by maureendowerweir
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jack ( service manager )
Jun 29, 2023 -

Subaru World of Hackettstown responded

Maureen, thank you for the kind words about Jack at Subaru World of Hackettstown! We're so glad to hear that he provided you with top-notch service and got the job done. We appreciate your support and hope to see you again down the road!

June 28, 2023

Excellent service and explanation of the process beginning to end. Treated with kindness and respect and my phone calls and messages were promptly answered. Super high quality staff…. Jack is an abs More

by carrie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jack and Holly
Jun 28, 2023 -

Subaru World of Hackettstown responded

Carrie, we couldn't ask for a better review! We're ecstatic that our team offered courteous professionalism and made your entire experience a success. It's definitely a privilege to have such a wonderful crew at Subaru World of Hackettstown, as well as fantastic customers. Thank you for all your support! Aron Kastell - Service Manager - (973) 859-1156

June 23, 2023

Great service, very reliable, friendly, and professional. Honest with what needed to be done. Excellent More

by Musashi726
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alison
Jun 26, 2023 -

Subaru World of Hackettstown responded

We're so glad to hear that you had such a positive experience at Subaru World of Hackettstown! Thank you for taking the time to share your feedback. We appreciate your kind words and look forward to serving you in the future. Have a great day! - Aron Kastell - Service Manager - (973) 859-1156

June 21, 2023

I wouldn’t take my Legacy anywhere else to get service. Always get fair pricing and treated well. The staff there go out of their way to help you out. Sally always gets me an appointment when needed as More

by Lwsweet
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sally, Matt, Chrys Mulligan
Jun 22, 2023 -

Subaru World of Hackettstown responded

Thank you for reviewing us! We are so glad to hear that you are so confident in Sally, Matt, and the Subaru World of Hackettstown team to get the job done. Drive safely, and we hope to see you back again down the road!

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