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Subaru World of Hackettstown

Hackettstown, NJ

Overview
Reviews
4.7
185 Reviews
Call Dealership (908) 509-9000
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364 US-46

Hackettstown, NJ

07840

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Showing 185 reviews

October 26, 2023

Very competent, clean waiting area, friendly, explain all services, repairs completed in timely manner, helpful More

by Kbasile48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pine
Report | Print
Oct 26, 2023 -

Subaru World of Hackettstown responded

We appreciate your feedback! It's great to know that our team at Subaru World of Hackettstown was able to provide you with the excellent experience we strive for. Thanks for choosing us and let us know if there's anything else we can assist you with in the future! Thank you, Aron Kastell - Service Manager (973) 859-1156

October 21, 2023

I’ve been servicing my Subaru here since I moved from Florida to NJ Excellent service and the staff is exceptional. I wouldn’t go anywhere else. More

by Jennigirl716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Olivo and Sally
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Oct 23, 2023 -

Subaru World of Hackettstown responded

Jenni, we're so glad to know you've been enjoying our service at Subaru World of Hackettstown since your move. We appreciate the loyalty and look forward to seeing you next time! Aron Kastell - Service Manager - (973) 859-1156

October 19, 2023

Great and he is a professional, helpful and very friendly. Important thing the waiting time was much sooner than I expected. Thank you Matt. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew from Hackettstown, Chrys Mulligan
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Oct 19, 2023 -

Subaru World of Hackettstown responded

Lisa, we're delighted to know that Matt provided you with professional and friendly service at Subaru World of Hackettstown. It's great to see your wait time was shorter than expected! Thanks for the review.

October 18, 2023

This service department is one of the best. Courteous and friendly. Won't go anywhere else for service! More

by heidisk8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison in Service Dept.
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Oct 18, 2023 -

Subaru World of Hackettstown responded

Heidi, we're delighted to know you had such a positive experience with our service team at Subaru World of Hackettstown! Your loyalty means the world to us. We appreciate your review and look forward to seeing again you next time! Thank you, Aron Kastell - Service Manager (973) 859-1156

October 17, 2023

Matthew was courteous and professional! A fine addition to the Subaru team. Excellent experience, overall! More

by eleanorcarducci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Chrys Mulligan
Report | Print
Oct 17, 2023 -

Subaru World of Hackettstown responded

Eleanor, we're delighted to know Matthew provided you with a top-notch experience at Subaru World of Hackettstown. Thanks for your kind words and support! -Aron Kastell - Service Manager - (973) 859-1156

October 16, 2023

My salesperson was Lisa, she was amazing. Very professional and informative. The whole process of buying my new Subaru was great. I would definitely recommend this dealer. More

by Nancylong15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa , Chrys Mulligan
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Oct 16, 2023 -

Subaru World of Hackettstown responded

We're so glad to know that Lisa and our team made your vehicle purchase go smoothly at Subaru World of Hackettstown. Thanks for recommending us, we appreciate it!

September 16, 2023

Matthew explains everything that needs to be done and gets it done quickly. He is very polite and and nice to work with. More

by spidermcgider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally
Report | Print
Sep 18, 2023 -

Subaru World of Hackettstown responded

I am glad to know that Matthew provided you with a great experience at Subaru World of Hackettstown! My team appreciates your feedback and looks forward to serving you again. Take care, Aron Kastell - Service Manager - (973) 859-1156

September 13, 2023

They were extremely friendly and helpful. Overall an excellent experience and I recommend them very highly. More

by David f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys Mulligan
Report | Print
Sep 13, 2023 -

Subaru World of Hackettstown responded

Thanks so much for this generous recommendation, David! At Subaru World of Hackettstown, we always aim to provide our customers with noteworthy experiences and we hope to work with you again in the future. Happy driving! --Mike Giambattista - General Sales Manager - (908) 509-9000

September 06, 2023

Joe and everyone in the showroom were very nice and attentive to us appreciate it! More

by jaydino243
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Reynolds
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Sep 07, 2023 -

Subaru World of Hackettstown responded

We're elated that Joe and the team welcomed you with courteous assistance! Thanks for supporting Subaru World of Hackettstown! Subaru World of Hackettstown - Management - (908) 509-9000

September 05, 2023

Lisa was wonderful! She answered all my questions and took the time to go through all the features in the car. I would definitely recommend her to family & friends. More

by lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance I don’t remember his name
Report | Print
Sep 06, 2023 -

Subaru World of Hackettstown responded

Lori, we're so glad to know Lisa provided you with such a thorough and helpful experience here at Subaru World of Hackettstown. Thanks for your recommendation! - Subaru World of Hackettstown - Management - (908) 509-9000

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