Subaru World of Hackettstown
Hackettstown, NJ
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The service department of this dealership is always professional and thorough. When I purchased my car, I was offered oil changes for life, and they have stuck by that with a no cost oil change every t professional and thorough. When I purchased my car, I was offered oil changes for life, and they have stuck by that with a no cost oil change every time I need one. They still take care of the other aspects of service, always giving me the option to get a service performed or pass. They have never pressured me, but always give me a thorough inspection and recommendations. More
Jack took care of me right away and kept in touch through the entire process . He then was quick to take care of me at the end . Was an easy fix on my end the entire process . He then was quick to take care of me at the end . Was an easy fix on my end More
Amazing service by everyone over the years. Hackettstown is the best dealership in the world!!!!! No one place can be nicer. Joe my salesperson with my 2 cars and Sally and Allison and servi Hackettstown is the best dealership in the world!!!!! No one place can be nicer. Joe my salesperson with my 2 cars and Sally and Allison and service dept.. They deserve a special thank you party. Never pushy or I wouldn’t be there. Great PR skills. Let them know how terrific they are and an asset to Subaru World. Always smiling and never cross .😃 I feel like we are all a family and would be glad to do a commercial for this dealership in Hackettstown. Thank you . More
We brought both our 2018 and 2020 outback in for servicing and oil change within one week. The 2018 required several items including brakes. The 2020 needed a new amp for the infotainment system. servicing and oil change within one week. The 2018 required several items including brakes. The 2020 needed a new amp for the infotainment system. In both instances, the service department was friendly and efficient. They took the car in quickly at appointment time, and kept us up to date on progress of repairs. Thank you to the service department for their good communications and efficient work More