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Subaru World of Hackettstown

Hackettstown, NJ

4.7
183 Reviews

364 US-46

Hackettstown, NJ

07840

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Showing 183 reviews

January 11, 2024

Everyone is pleasant and informative. A detailed explanation is given on why and how everything is going to happen More

by MarylouViola.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Jan 11, 2024 -

Subaru World of Hackettstown responded

Marylou, we're glad to know you found our team at Subaru World of Hackettstown both pleasant and informative. We believe in transparency and making sure our customers understand every step of the process. Here's hoping we see you again for another top-notch service! Thank you, Aron Kastell - Service Manager (973) 859-1156

January 11, 2024

I rate my sales person, Lisa and the dealership as exceptional. Lisa is pleasant and knowledgeable. The management and finance department was caring. I would recommend the dealership and Lisa to anyon More

by delorenzoshirley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa DeLuca, Chrys Mulligan
Jan 11, 2024 -

Subaru World of Hackettstown responded

Shirley, we're delighted to know Lisa and our team at Subaru World of Hackettstown provided an exceptional experience for you. We appreciate your recommendation! Enjoy the ride in your new car! - Lee Darwish - General Manager - 973-859-1163

January 09, 2024

Everyone in service department was great, especially alison at the service desk and Dillon who did a great job driving me back and forth. More

by Mrsg777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Keith
Jan 09, 2024 -

Subaru World of Hackettstown responded

We're so glad to know our service department, especially Alison and Dillon, provided you with a great experience at Subaru World of Hackettstown. Thanks for the positive feedback! Aron Kastell - Service Manager - (973) 859-1156

January 05, 2024

Joe is a helpful and patient salesperson. He clearly empathized with my interests and needs. More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chrys Mulligan
Jan 05, 2024 -

Subaru World of Hackettstown responded

Thank you for sharing your wonderful experience with Joe at Subaru World of Hackettstown! Have a stellar day! Best, Lee Darwish - General Manager - 973-859-1163

December 30, 2023

Professional, Very courteous and helpful. Nice area to wait for Service to be completed. Would highly recommend! More

by bell.mark39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Olivo, Chrys Mulligan
Jan 02, 2024 -

Subaru World of Hackettstown responded

We're so glad to know you had a positive experience at Subaru World of Hackettstown! Thanks for recommending us - we look forward to serving you for miles to come! - Aron Kastell - Service Manager

December 30, 2023

They made buying a new car so easy and fun. Lisa, our salesperson, was very knowledgeable and steered us away from what we didn't need. More

by migi042010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Deluca
Jan 02, 2024 -

Subaru World of Hackettstown responded

We're glad to know that you had a fun and easy car buying experience with us at Subaru World of Hackettstown! It's great to see Lisa was able to provide the guidance needed. Enjoy your new ride!

December 30, 2023

Came in for an oil change and tire rotation, but I informed service of a clunking sound in the front end. They found a bad tie rod. They had the part in stock, and had it replaced in a very quick time More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Dungan
Jan 02, 2024 -

Subaru World of Hackettstown responded

Peter, it's great to know that our team at Subaru World of Hackettstown was able to quickly diagnose and fix the issue with your Outback. We appreciate your loyalty over the years and look forward to continuing serving you in future!

December 28, 2023

Easy to schedule appointments. Service people knowledgeable and courteous. Salesman, Joe, always greets me and we have a good “catch up” chat. More

by Dbrew1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Reynolds
Dec 29, 2023 -

Subaru World of Hackettstown responded

We're happy to know that you've had positive experiences with our service team and Joe at Subaru World of Hackettstown. Thanks for the great review!

December 19, 2023

Overall the team at Subaru in Hackettstown will go above and beyond to make the car buying experience friendly, accommodating, and at a fair price. Thanks to all! Highly recommended! Kevin McDonough More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Lee.
Dec 19, 2023 -

Subaru World of Hackettstown responded

Kevin, we're delighted to know that our team at Subaru World of Hackettstown made your car-buying experience a positive one. Thanks for the high recommendation! Enjoy your new ride! - Lee Darwish - General Manager - 973-859-1163

December 15, 2023

Sales folks were up front and very polite. I would recommend this specific Subaru dealer in Hachettestown More

by Vess62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chrys Mulligan
Dec 15, 2023 -

Subaru World of Hackettstown responded

We appreciate your kind words and recommendation! Our team at Subaru World of Hackettstown strives to provide transparent and polite assistance. We're here if you need anything in the future! Thank you, Lee Darwish - General Manager - 973-859-1163

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