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Subaru White Plains

Elmsford, NY

4.6
390 Reviews

258 E Main St

Elmsford, NY

10523

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Showing 390 reviews

October 10, 2023

I was interested buying a new car. trunk space was important. I wanted to see more then just one Crosstrek. The salesman was very aggressive like he didn’t care if he sold a car or no More

by e21ndi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nolan Corlew
Nov 27, 2023 -

Subaru White Plains responded

We're sorry to hear about your experience and appreciate your feedback. We apologize for any inconvenience caused during your visit and we'll address this matter with our team to ensure a better customer experience in the future. I’d be happy to speak with you, please email me the best number and time to call you directly. I look forward to speaking with you. With service in mind, Jeff Falk Sales manager JeffreyFalk@ThePremierCollection.com

October 10, 2023

I woke up Monday morning to find my dashboard blinking like a Christmas tree. Contacted my local Subaru where they couldn't see me till Thursday. Decided to drive White Plains Subaru near my job, where th More

by sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Mr Murray
Oct 20, 2023 -

Subaru White Plains responded

Hello Sharon! Your recommendation means the world to us as it's the highest form of compliment!! We have high standards when working with customers, and it's great to hear our team took such great care of you. We’re here to help if there is anything else you need.

October 07, 2023

Thank you Andrew and the whole Suburu WP team for all your help. I was so happy with the whole experience! More

by Christineanne9709
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Tomassetti
Oct 09, 2023 -

Subaru White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

September 07, 2023

Awaiting a refund still of an overpayment and credit I was due. Sales dept. was great. Finance dept has issues More

by Mpiloco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cruz , Nolan Corlew
September 03, 2023

Excellent service! I had an exceptional experience from Andrew while purchasing my new Subaru. Andrew's expertise and attention to detail were evident throughout the p More

by Thanoon Thabet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul (Finance) and Andrew (Sales)
Sep 05, 2023 -

Subaru White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

August 31, 2023

Efficient Friendly and Courteous staff and wait is minimal depending on the service I have not been disappointed yet More

by Scusimei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Sep 05, 2023 -

Subaru White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

August 31, 2023

I have never had such a great car buying experience. The quality of the showroom, the indoor parking for the vehicles, the quality of the staff. The sales staff - friendly, courteous, professional and k More

by Michaelg2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Tomassetti
Sep 05, 2023 -

Subaru White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

August 30, 2023

Excellent professional courteous treatment Free Car Wash and Vacuum. Comfortable waiting area with refreshments. Very impressive Dealership. More

by howardshaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Flores
Aug 31, 2023 -

Subaru White Plains responded

Hello! Your recommendation means the world to us as it's the highest form of compliment!! We have high standards when working with customers, and it's great to hear Amelia took such great care of you. We’re here to help if there is anything else you need.

August 29, 2023

Very pleasant to work with the sales team. salesman and technician who showed us how the tech works were very accommodating More

by Jwasser743@optonline.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Terrones
Aug 30, 2023 -

Subaru White Plains responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

August 27, 2023

The minute I arrive I found the employees to be attentive. Also, the waiting area was comfortable and restrooms were clean. More

by Rer21268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan Corlew
Aug 27, 2023 -

Rer21268 responded

The minute I arrive. I found the employees to be attentive. Also, the waiting area was comfortable and restrooms were clean.

Aug 30, 2023 -

Subaru White Plains responded

Your recommendation means the world to us as it's the highest form of compliment!! We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

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