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Subaru White Plains
Elmsford, NY
400 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 400 reviews
March 20, 2024
Service Avdvisor Rubi Garcia was a pleasure to deal with and certainly an asset to your organization. It was quite obvious that customer service was a top priority and she did everything to ensure all my ne and certainly an asset to your organization. It was quite obvious that customer service was a top priority and she did everything to ensure all my needs were meet. I hope she is valued and appreciated at Subaru as much as I valued and appreciated her top notch service. I frankly ignore most surveys, however when I get exceptional service it’s my pleasure to take a moment to share my satisfaction. More
by Rido131
Employees Worked With
Rubi Garcia
March 05, 2024
Tom was incredibly helpful. Work completed on time and waiting area was comfortable and welcoming Work completed on time and waiting area was comfortable and welcoming More
by MD
Employees Worked With
Tom Cominsky in service was professional, helpful and a main reason I chose this dealership
February 27, 2024
White Plains: Mr Devin Murray, Service Advisor And Mr Steven Graziano, Technicanian. This is not the first time at Whit Plains. I was very happy how they treated us keeping us up to data, and the repair Steven Graziano, Technicanian. This is not the first time at Whit Plains. I was very happy how they treated us keeping us up to data, and the repairs that were spelled out from the beginning. Hope we get the same when we look for a second Subaru. More
by rkm43
Employees Worked With
Service Advisor, Devin Murray and Steve Graziano, Technicanian
February 02, 2024
My service experience was excellent in all respects. I was taken on time, everything was explained to me, my service representative was great, their assessment seemed thorough, and the waiting area was I was taken on time, everything was explained to me, my service representative was great, their assessment seemed thorough, and the waiting area was very impressive. More
by Tank1dog
Employees Worked With
Tom , Nolan Corlew
January 26, 2024
Excellent service by the service team they do a thorough check of the problems that may or may not exist in the car and ensure a positive outcome team is led by the former name Chuck who is awesome check of the problems that may or may not exist in the car and ensure a positive outcome team is led by the former name Chuck who is awesome More
by Scusimei
Employees Worked With
Not listed
January 19, 2024
Our car was not ready for us to pick up, despite scheduling a time with our salesperson. It took over two hours for the dealership to prepare our car once we already arrived. We left to get lunch an scheduling a time with our salesperson. It took over two hours for the dealership to prepare our car once we already arrived. We left to get lunch and come back but the car hadn’t even arrived. We tried to complete our financing paperwork in the meantime, but we’re told to do so after the car was finished, which just took additional time. Once we finally got to the paperwork, the salesperson had not entered the agreed upon interest rate, which took additional time to sort out. After the car was ready, all salespeople in the dealership were in a meeting, leaving us (and every other customer) waiting to finish our transaction and no one to talk to. The delay in getting our car and competing our transaction was unacceptable. I would not go back to this dealership. More
by Anon
Employees Worked With
Nolan Corlew , Jeremy Abramson, Eric Schmitt, Mikayla Querfeld, Master TPC
