Subaru White Plains

Do not use this dealership if you are out of state! I contacted this dealership from Autotrader Sunday. I received an email stating someone would be in contact with me. Monday morning promptly at 9:00 I contacted this dealership from Autotrader Sunday. I received an email stating someone would be in contact with me. Monday morning promptly at 9:00 I was contacted by a salesman. I do not remember the name. I told him I was interested in the 2014 Chrysler S Convertible and that I was out of state. I asked some questions about the car and told him I was serious about purchasing it. He told me they were very busy today and that he could not promise anything immediate. He said he would give my information to the used car salesman and he would call me. Needless to day I was never contacted and waited around all day. I told him I was off today and wanted to get the financing through his dealership, which is a bonus because they get a kickback. He told me to apply online which I did immediately. When I called the dealership around noon to check on my application approval and speak to the used car manager, I was told it was already sold this morning. When someone calls first thing in the morning and is a serious buyer regardless of where you are from, you should give them first class service and make it a priority to sale the car. I am very disappointed but will continue to look online nationwide and will find another with a dealership that will take my call seriously and deal with the final sale of the car. More

Courteous and convenient The staff at Subaru inspire confidence. I know my car is in good hands. They explain everything that needs to be done in terms I can understand. I l The staff at Subaru inspire confidence. I know my car is in good hands. They explain everything that needs to be done in terms I can understand. I like the comfort of the waiting area also. More

Great Experience Personable helpful sales staff, no pressure to make a fair deal. Pricing on the car and your trade in was fair, the buying process is easy, and I left Personable helpful sales staff, no pressure to make a fair deal. Pricing on the car and your trade in was fair, the buying process is easy, and I left with a great deal on my new car. Open to accommodating my requirements with good intentions. Waiting area, show room and parking are small however, it looks like they are expanding and moving to a bigger location. I will come back here again for my next car. More

new car purchase Car delivered in good shape, on price and presented and explained well. Time for delivery either overly optimistic or misleading. Promised reimburse Car delivered in good shape, on price and presented and explained well. Time for delivery either overly optimistic or misleading. Promised reimbursement for seven (7) days of rental vehicle, two months ago. still waiting. very disappointing More

Accommodating and caring Shopping for a used car is always a challenge for me because of my many allergies. Jeremy Abramson had Leonardo Didonna and Han Jang line up cars tha Shopping for a used car is always a challenge for me because of my many allergies. Jeremy Abramson had Leonardo Didonna and Han Jang line up cars that met my qualifications and they gave me time to sit in each one until I found one that did not trigger an allergic reaction. Previous dealers just made snide comments about how Subaru owners all have dogs and use air freshener so I can't expect to find a used car that met my needs. It was a pleasure to work with people who were accommodating and caring. More

If I could give the service center 5 negative stars I would. Run from this Service Center as fast as you can! If I could give the service center 5 negative stars I would. I brought my Subaru Forester in for the Run from this Service Center as fast as you can! If I could give the service center 5 negative stars I would. I brought my Subaru Forester in for the airbag recall. I have been to the back to the service center three times in less than two weeks. The first two times the pillar panels in the front became loose and came off, after trying to fix it the second time, they broke the air vent on the passenger side. The problems are still not fixed. I love my Subaru it's never given my one minute of mechanical problems in 10 years, one visit to Westchester Subaru and it looks like crap. I was going to replace my current car just because I wanted the new bells and whistles. Now I'm sure I will not get another Subaru, because the service is unbelievably incompetent. More

The nastiest experience I’ve ever had at a car dealership. I NEVER write reviews but after my experience today at Westchester Subaru, I feel compelled to do so. My daughter just leased a car there and I was al I NEVER write reviews but after my experience today at Westchester Subaru, I feel compelled to do so. My daughter just leased a car there and I was along to co-sign with my wife. The financial person was so rude and passive-aggressive, I walked out and let my wife and daughter do the deal as it was my daughter’s car. If it was up to me, I would’ve left with no car. More

A Dealership of true Professionals! We just purchased our second Subaru from Julian Gill at Westchester Subaru (we've owned 3 total). He's a gentleman and a true professional. First, We just purchased our second Subaru from Julian Gill at Westchester Subaru (we've owned 3 total). He's a gentleman and a true professional. First, we looked at the inventory on their easy-to-use website, which includes prices. Called Julian and he guided us thru the options. He does all the work for you! Our new Forester was ready at specified time and we had a positive experience with their finance professional. A great car from a great sales associate at a great dealership, and at a very reasonable price. In addition, I've been using their service department for about 20 years. It too, is run very professionally. More

Carly Ma - ask for no one other than her! I had a pleasant experience with my most recent Subaru purchase. Carly Ma is an excellent sales person. I highly recommend The Premier Collection at I had a pleasant experience with my most recent Subaru purchase. Carly Ma is an excellent sales person. I highly recommend The Premier Collection at 500 Tarry Town Road, White Plains, NY 10607 for your next Subaru Purchase. There is not hard sale and the finances are explained in full. This is my 3rd Subaru and with Subaru growing to be popular in the United States, I had my choices of locations. This is my second one from this location. More

Remarkable service with Ms Carly Excellent experience and professionalism. Very satisfied with Ms Carly. I will recommend to any one. I will purchase a Subaru for my Family. Thank you Excellent experience and professionalism. Very satisfied with Ms Carly. I will recommend to any one. I will purchase a Subaru for my Family. Thank you for excellent service,Carly More