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Subaru White Plains

Elmsford, NY

4.6
390 Reviews

258 E Main St

Elmsford, NY

10523

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Showing 390 reviews

May 18, 2020

This is our second purchase from Subaru White Plains. This is our second purchase from this dealership. Our salesperson, Rocco Chiusano, was very professional and easy to work with. He made the process More

by AdrienneS
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano, Gabriel Casanova
May 20, 2020 -

Subaru White Plains responded

Hi Adrienne! Thank you for letting us know about the great work of Rocco and Gabriel. We are making it easy for our community during this time, and the two of them have been such major parts of that effort. We appreciate you having the confidence to come back for your second vehicle, and we hope to be a part of all of your vehicle needs. Please send an e-mail or give us a phone call if you have any further questions, and stay safe! Looking forward to hearing from you again!

May 14, 2020

First class dealership This is a first class dealership. I purchased a used Tundra here . Rocco was comfortable to deal with and a class act individual who cares about his c More

by nrego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco & Gabriel
May 15, 2020 -

Subaru White Plains responded

Hi! We are so happy to see that you had such a great experience with Rocco and the rest of our staff! We truly do care about our customers and community so we really appreciate you taking the time to give us the feedback to let us know, Enjoy your Tundra, and if you have any further questions, please do not hesitate to reach out and we hope to see you soon. Stay safe!

May 13, 2020

My experience with Subaru in Tarrytown was very positive. Efficient staff, clean location and COVID-19 concerns taken professionally serious. Two thumbs up, thanks Tom! More

by Marguerite Franklin Beltrano
Recommend Dealer
Yes
Employees Worked With
Tom Cominsky - Service Advisor
May 14, 2020 -

Subaru White Plains responded

Hi Marguerite! We are so glad to see that you had an exceptional experience at your last visit! We are indeed taking every precaution we can to ensure the safety of our customers and our staff during these trying times. Changes in our sales and service processes have been made to let our customers know the status of their vehicles. Please let us know if you need anything else concerning your vehicle and we would be happy to help! Stay safe and see you next time!

May 09, 2020

Service was quick, and glad to see they were taking precautions for COVID. And very appreciative of the complimentary Uber, but wished they had informed me beforehand that the waiting area was closed. More

by TommyYonkers
Recommend Dealer
Yes
Employees Worked With
Service department
May 11, 2020 -

Subaru White Plains responded

Hi Tommy, We are glad to hear that you had a positive experience with us! Thank you for the feedback regarding the waiting room and the rail trim. We apologize, and we are going to strive to make sure that next time, your experience is perfect! Please stay safe in the meantime, and do not hesitate to reach out.

May 08, 2020

I had a great experience Rocco and Gabriel were very professional and yet also very accommodating. I appreciate the fact they elaborated every options I could acquire but yet we’re not pushy. Rocco es More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Rocco and Gabby
May 11, 2020 -

Subaru White Plains responded

Hi! We are so glad that Rocco and Gabriel provided such a great experience. They are an integral part of our great staff, and we appreciate them greatly. We also appreciate that you took the time to leave us feedback, and we are so pleased your experience with us was so great. Thank you, and do not hesitate to reach out with any further questions. We are just a phone call away. Stay safe!

May 02, 2020

Awesome service. They are truly the best. Quick and very diligent in using Covid precautions. I can’t say enough good things about the White Plains service department. More

by Susannekf
Recommend Dealer
Yes
Employees Worked With
Don’t remember their name-sorry
May 04, 2020 -

Subaru White Plains responded

Hello! We appreciate that you took the time out of your day to leave us a review! We are taking absolutely every precaution to ensure the safety of all parties involved! Please let us know if there is anything else that we can help you with as it pertains to your vehicle! Stay safe and see you next time!

May 01, 2020

My new Subaru My lease was up and decided to buy. The buying experience was different due to the Covid 19 virus. Most negotiation was done over the phone and docu More

by sprng993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano
May 04, 2020 -

Subaru White Plains responded

Hello! We are so glad that through our new sales process, you were able to get your new vehicle! Our staff have done a fantastic job at adapting to the new process we have created and have continued to help customers with their vehicles. We are following all safety procedures as the health of all parties involved is of utmost importance to us. Please let us know if you have any questions or concerns about your new vehicle! Congratulations and see you next time!

April 28, 2020

The professionalism and Outstanding customer service provided on acquiring my new car from Rocco Chiusano during these difficult times was so much appreciated. A+++ service. More

by Mryeamon
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano
Apr 29, 2020 -

Subaru White Plains responded

Hello! We are so glad that Rocco was able to leave such a lasting impression on you when purchasing your new vehicle! We are doing our best to adapt the best we can and it's fantastic to see that Rocco was able to walk you through the car buying process even now. Thanks to our staff, we are able to ace these report cards! Please let us know if there is anything else that we can do for you at this time! Please stay safe and congratulations on your new vehicle!

April 24, 2020

Car Leasing Experience I just leased a new Outback Premium and the process was smooth and easy. Rocco offered me an extremely competitive quote and was extremely profession More

by Mike K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano
Apr 29, 2020 -

Subaru White Plains responded

Hi Mike! We are so grateful to Rocco and everyone on our staff who have adapted so wonderfully to remote business. We are still focused on making sure our customers are taken care of, including their health and safety. We appreciate the recommendation and your new confidence in us! If you have more questions or concerns about your new vehicle, we would be happy to answer them for you! We are just a phone call away. Please stay safe and congratulations on your new Outback Premium!

February 21, 2020

Nice And Easy! This review has nothing to do with the service department, but instead with the sales process. Last week I went into the dealership with dread, as m More

by jbfromwp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fanny Polanco, Jeremy Abramson
Feb 24, 2020 -

Subaru White Plains responded

Hello! Your review is the exact kind of response we strive to get from our customers each and every time! Our staff do their absolute best to cultivate a warm, friendly, and stress-free environment from the moment you step in, because we understand the pressures that come along with car buying. It can be stressful and we definitely don't need to add to that stress. It's great to hear that Fanny was such a help and got you paired with your Forester. I'm sure Fanny answered a number of questions for you and you did your own research beforehand, but if you have any lingering questions that are unanswered, please don't hesitate to give us a call so we can answer them for you. We are already looking forward to seeing you again next time! Congratulations on your new Forester and Safe Travels!

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