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Subaru White Plains

Elmsford, NY

4.6
390 Reviews

258 E Main St

Elmsford, NY

10523

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Showing 390 reviews

June 13, 2020

My experience with Subaru White Plains was A+. Rocco Chiusano and Gabriel Casanova were extremely professional and very responsive in assisting me with a new lease after my Impreza was totaled. I w More

by NancyK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chiusano and Gabriel Casanova
Jun 15, 2020 -

Subaru White Plains responded

Hi Nancy! First, we are sorry to hear about your Impreza and we are glad to see that you are doing okay afterward. Second, we're glad to hear that Rocco and Gabriel came together to get you back out on the road. We have had to adapt to these tough times and being responsive is especially critical, now more than ever. Thank you for all the future recommendations! If there are any questions or concerns about your new vehicle, or if there is anything else that we can help you with regarding the vehicle, we would be more than happy to help you. Please stay safe and we can't wait to see you next time!

June 11, 2020

The service department is great. I had a problem with an engine repair. They sent a truck to pick up the car out of state, provided a long term loaner and resolved all the issues. Highly recommended. More

by Zerosum
Recommend Dealer
Yes
Employees Worked With
Thomas Cominsky
Jun 12, 2020 -

Subaru White Plains responded

We take great pride in our service department and the amenities we provide, service loaners being just one of them. Thank you for your kind words and putting your trust in us to handle your engine repair. Your recommendation is the greatest compliment. We are glad we could help you out during this tough time. Please let us know if there is anything else we can do.

June 09, 2020

Customer service was helpful, efficient.Kimber contacted Customer service was helpful, efficient. Kimber contacted me during the day to obtain permission for additional work. Work was done by technicians. More

by mskmartucci
Recommend Dealer
Yes
Employees Worked With
Kimber - Customer Service
Jun 10, 2020 -

Subaru White Plains responded

Hello! We're glad to hear that our service department is doing their due diligence in making sure that everything is good to go with your vehicle! We want to make sure that you are back out on the road safely! Please let us know if your vehicle requires any other maintenance! We are just a phone call or email away and would be happy to help! Stay safe and we'll see you next time!

June 06, 2020

Thank You!!!!! Rocco Chiusano made purchasing our Forester so easy and seamless. He is knowledgeable and efficient which made buying a car during COVID-19 hassle fre More

by farmgirlind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano
Jun 10, 2020 -

Subaru White Plains responded

Hello! Thank you for all the kind words and the recommendation for Rocco! We know that Rocco goes above and beyond for us customers all the time and we are incredibly grateful for all his efforts. We are happy to hear that you are enjoying the vehicle so far! We can't wait to see you next time and we hope that you are staying safe!

June 02, 2020

Almost Seamless We have to say, during this Covid-19 crisis, Rocco Chiusano made the leasing of our new Subaru Outback almost seamless. It was nice to deal with someo More

by jan04090
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano
Jun 04, 2020 -

Subaru White Plains responded

Hello! Rocco is a huge help to us and we're so glad that he went the extra mile for you! We are doing all we can during these times to ensure the health of our customers and our staff. We want to make sure that your vehicle is in good road condition, especially after you just picked up your vehicle, so we are more than happy to follow up to be sure everything turns out well. We hope you continue to enjoy your Subaru Outback and we can't wait to see you again! Please get in contact with us if there is anything else we can do for you! See you next time!

June 01, 2020

Great service...professional staff. I will definitely go back. If I may add, the waiting area is clean. The gentleman whom I interacted with was courteous and knwoledgeable of the car and answered all my qu More

by Gjcherenfant
Recommend Dealer
Yes
Employees Worked With
Eric Schmitt
Jun 04, 2020 -

Subaru White Plains responded

Hello! We are so glad that you found the conditions of our facilities to be clean and that our staff were accommodating to you! Of course, if you have any questions or concerns about your vehicle, we would be happy to help you! We are just a phone call or email away! We trust that you are staying safe during these tough times and we can't wait to see you next time!

May 28, 2020

Thank you, White Plains Subaru! I have nothing but high praise for White Plains Subaru. Working with Rocco Chiusano made the experience both easy and enjoyable, and I was so happy t More

by mranda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano and Gabriel Casanova
May 29, 2020 -

Subaru White Plains responded

Hi! We are so grateful for Rocco, Gabriel and our amazing staff! They have adjusted so well to all guidelines, and have continues to make everything as easy as possible for everyone during this complicated time. Thank you for taking the time to let us know how we are doing, and do not hesitate if you have any other vehicle concerns! Stay safe!

May 26, 2020

Great experience buying our Crosstrek Working with professionals at White Plains Subaru was amazing. We had gone to a few other dealers over MDW and this was our final and best stop. Rocco More

by crhopkins14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano, Gabriel Casanova
May 29, 2020 -

Subaru White Plains responded

Hi! We love to see such kind words! We always hear praise about Rocco, and both our sales and service team has been so amazing during these complicated times. The Crosstrek is a great vehicle and you will love it! We are excited to be there with you for your journey with it. Our number one priority is keeping things clean for everybody, and we are glad to see that recognized! Thank you for making the long trip, and we are just a phone call or e-mail away. Stay safe!

May 21, 2020

Exceptional well knit sales team ! The team at White Plains Subaru are an excellent and thoughtful group or professionals. They proved to my wife and I that this is the place to shop, More

by rbattaglia2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Gabriel and Hector
May 22, 2020 -

Subaru White Plains responded

Hi Rich and Liz! We love serving families, and it is great to see these kind words! We appreciate it greatly, and we are so happy to continue to be able for all of your vehicle needs down the road! The delivery process is something we are taking great pride in. Thank you for taking the time out of your day to let us know about your experience, and we hope to see you soon! Do not hesitate to reach out to us for anything else, and stay safe!

May 20, 2020

We dealt with Rocco and he made it an easy transaction during a difficult time. Rocco was friendly, helpful and knowledgeable! He answered our questions with ease and was always available when we had mor More

by Erinappelle
Recommend Dealer
Yes
Employees Worked With
Rocco Cusano 5 stars!
May 20, 2020 -

Subaru White Plains responded

Hi! It is wonderful to hear about your experience with Rocco. Rocco is an extremely valued member of our staff, and the way our entire staff has adjusted to the new guidelines has been so well-done. Customer service always comes first for him, and we appreciate you taking the time to give us that feedback! Please let us know if you have any more feedback, and stay safe!

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