Subaru White Plains
Elmsford, NY
Filter Reviews by Keyword
By Type
Showing 390 reviews
OUTSTANDING These guys were amazing; helpful, honest, fun to work with. I worked with Hector. What a doll. SO patient! And he explained EVERYTHING to me!!! H These guys were amazing; helpful, honest, fun to work with. I worked with Hector. What a doll. SO patient! And he explained EVERYTHING to me!!! He was so knowledgable and nice and such a decent person. I cannot say enough praise!!!! Robert helped me with the financial stuff; also a great person, lovely, helpful, smart. Outstanding dealership. More
Derrick was fantastic he helped my wife and I with every step to leasing our cross trek . Robert was also very helpful .. especially during these tough times ... they made the whole process seem Easy ....!! step to leasing our cross trek . Robert was also very helpful .. especially during these tough times ... they made the whole process seem Easy ....!!!!!! Very happy Thank you More
The representative provided me with excellent customer service. She was very knowledgeable and friendly. She was extremely helpful and went above and beyond to make sure I was comfortable and satisfied service. She was very knowledgeable and friendly. She was extremely helpful and went above and beyond to make sure I was comfortable and satisfied More
We are enjoying the new Subaru Outback, and many thanks to Connor Reilly, Nolan Corlew, and Rob Sorensen for their help - very professional and efficient process. to Connor Reilly, Nolan Corlew, and Rob Sorensen for their help - very professional and efficient process. More
Excellent. Thanks again for the great service and great customer experience . Thanks to the email postings that we could use some of your work on your website if there are some more peopl service and great customer experience . Thanks to the email postings that we could use some of your work on your website if there are some more people in your life and that they would like it if they have More
Oil change Checked in as second car on line at 7:30am Checked out @ 9:26. A car wash and oil change should not take 2 hours Checked in as second car on line at 7:30am Checked out @ 9:26. A car wash and oil change should not take 2 hours More
Had a 9:30 appointment for oil change & cabin filter replaced, was told the car has a recall and can do it the same day but won’t be done till late afternoon. I git a call at 2:25, can’t do recall toda replaced, was told the car has a recall and can do it the same day but won’t be done till late afternoon. I git a call at 2:25, can’t do recall today because my gas tank is full. My day is shot because I had no car To do other errands, on top of it someone smoked in my car! I coughed driving to & from work the next day!!! This is not acceptable!!! More
Best Salesman I have had in a long time! Jim answered all my questions and was so friendly. He was not pushy at all and got a great price quote for a great new car!!! Highly recommend him if Jim answered all my questions and was so friendly. He was not pushy at all and got a great price quote for a great new car!!! Highly recommend him if you are looking for new wheels!!! More
Always a pleasure. Service with a smile and with professionalism every step of the way. And in these socially distanced days, appropriate protocols were in place, including access to outdoor seatin professionalism every step of the way. And in these socially distanced days, appropriate protocols were in place, including access to outdoor seating. Added bonus: the complimentary car wash included with service! More
Got the best car and an even better deal! Thanks Rocco! The time had come that my wife Kathy was looking for a new car and as most of us do we went back to the original dealer where she purchased her last c The time had come that my wife Kathy was looking for a new car and as most of us do we went back to the original dealer where she purchased her last car (Dutchess Kia)! Sadly they not only were less attentive but the salesperson was outright awful and we left discouraged and disheartened. Then we went to different dealer (Poughkeepsie Nissan) where there too we felt like an afterthought, again leaving without a new vehicle! Sensing my wife's frustration I told her that it was just not meant to be and that when you find the right dealer you'll find the car that was destined for you! The strange thing is that is EXACTLY what happened when we went to Subaru of White Plains and met with Rocco Chiusano! Not only were we met with a kind and professional salesperson we felt like an old valued returning customer even though we had never done business before. Rocco not only listened to what Kathy was looking for in a new car but offered several different options explaining and answering all our questions until we found the car Kathy loved! So not only would we recommend that YOU go to Subaru of White Plains but we are and will be telling everyone and anyone to check them out and when you go there please remember to ask for Rocco Chiusano and tell him that Steve & Kathy sent you and wanted to say thanks!! Oh yeah I almost forgot, the crazy thing is that when my wife Kathy started looking at cars she liked the Subaru's but thought they would be out of her budget but guess what? White Plains Subaru gave us the best deal and the most on our trade! Talk about fate and karma!! Thanks again Rocco & Gab!! Peace, Steve & Kathy D. More