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Subaru White Plains

Elmsford, NY

4.6
390 Reviews

258 E Main St

Elmsford, NY

10523

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Showing 390 reviews

September 02, 2020

Great experience buying new Forester! Especially during the pandemic. Mike, the manager, and Fanny, my agent made it all seamless. Highly recommend this dealership! We are a Subaru family! More

by Rebecca Female Dulit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Fanny
Sep 04, 2020 -

Subaru White Plains responded

Hello! Congratulations on your new Forester and welcome to the Subaru family! It's awesome to hear that Mike and Fanny made the whole process so easy and smooth! If you have any further questions about your vehicle, be sure to let us know and we'd be happy to answer them for you! Stay safe and take care! We hope that you enjoy driving your Forester for years to come!

Sep 04, 2020 -

Rebecca Female Dulit responded

I has traded in 2017 forester For 2020. Love everything except making back side windows sleeker really reduces visibility esp for short people. Don’t like that at all when changing lanes. Bad design change!

September 02, 2020

Very satisfied with the way I was in and out of the dealership in a matter of ten minutes, after dropping my car off for service. They even provided and Uber for pickup and drop off. More

by robbi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly
Sep 04, 2020 -

Subaru White Plains responded

Hi Robbi! Thank you for the positive review! We're glad to hear that our service team took such great care of you and your vehicle, and they provided all the accommodation that you needed! Let us know if you have any other concerns about your vehicle. Stay safe and see you next time!

August 25, 2020

From start to finish I had a great experience at White Plains Subaru. Rocco made me feel comfortable and welcome. The entire process was a breeze. The service of the entire staff was great. I have dealt w More

by Njchiler18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Chiousano, Nolan Corlew , Jeremy Abramson, Eric Schmitt
Aug 26, 2020 -

Subaru White Plains responded

Hello! Thank you for all the kind words and the comprehensive recap of your experience with us! We're so glad to hear that your time with us was a cut above the rest, which is what our staff aims for each day! Rocco is a fantastic part of our team and we're so grateful for all the effort he puts forward for our customers! If you have any questions about your vehicle, we would be happy to help and answer them for you! Please take care and stay safe! We're looking forward to seeing you again next time!

August 15, 2020

Returned with confidence! Excellent service since 2013. First time purchase was professional and the service department (since 2013) has been excellent. This time because of Rocco Chiusano and Robert Sore More

by francal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROCCO CHIUSANO, ROBERT SORENSON
Aug 17, 2020 -

Subaru White Plains responded

Hello, First, thank you for your continued trust in our service department. We are glad to hear Rocco was able to help you out with your most recent purchase. Your recommendation is the highest form of compliment - thank you! If there is anything else you may need, please do not hesitate to reach out. Be well and we will see you soon!

August 13, 2020

Excellent service and prompt attention ! I am in the process of releasing a Subaru Legacy and Jimmy was an incredible salesman. He sat with me and took the time to show me the best possible More

by DebbieD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe
Aug 14, 2020 -

Subaru White Plains responded

Hello! We always want our customers to feel comfortable with their decisions. That is why we take as much time as necessary to make sure you are informed about the vehicle and throughout the whole sales process. We are glad Jimmy was able to help you out and get you all set up in your new vehicle. Your recommendation means the world to us, so thank you. Please let us know if we can be of further assistance. Safe travels!

August 05, 2020

Service was excellent as alwayI would recommend to family and friends and family. Everything was perfect and I don’t have any more words to describe it. More

by Lilmo
Recommend Dealer
Yes
Employees Worked With
Kimber Londner was friendly, courteous, and very helpful
Aug 11, 2020 -

Subaru White Plains responded

Hello! We're so glad to hear that your service appointment was stress-free and that our team took such great care of you! If there is anything else that we can do for you or if you notice any issues with your vehicle, please let us know! Take care and stay safe! We can't wait to see you next time!

August 03, 2020

Excellent customer service. Found just the car I wanted. Salesman went over all features in detail. Feel I got a good deal. All around great experience and recommend this dealership very highly. More

by Erojam
Recommend Dealer
Yes
Employees Worked With
Derrick Giese. 5 stars!
Aug 05, 2020 -

Subaru White Plains responded

Hi! Thank you for the recommendation! It means a lot! We appreciate you having the confidence to work with Derrick and the rest of our team. You will love your new Subaru! Please stay safe and take care!

August 03, 2020

Con artists Rocco and Gabriel took advantage of the fact that I was somewhat under the weather when I went in to purchase a vehicle. They pulled a switcheroo on More

by Johnnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rocco and Gabriel
Aug 04, 2020 -

Subaru White Plains responded

Hi Johnnie, I am so sorry to hear you feel this way about Rocco and Gabriel; we are a family run business and switcharoos are not part of our practices. There has to be a reasonable explanation for the miscommunications. I would like to discuss this with you further, please email me with the best number and time to call you. Jeremy Abramson VP & Group Manager JeremyAbramson@ThePremierCollection.com

Sep 08, 2020 -

Johnnie responded

My " all in " price was supposed to be $21,900 for the Sport model according to Rocco. In addition he claimed he couldn't get me one in silver which is what I originally requested.. He told me this gray was a " BMW " color like that is supposed to impress me. It is quite ugly and the vehicle is not the model it was supposed to be.. Very unhappy that I tried to do business locally. John

August 03, 2020

I took my car in for service. It was a great experience. I was given a loaner and there was no hassle with the service More

by lcouncil7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amelia Acuero, Nolan Corlew , Jeremy Abramson, Eric Schmitt
Aug 05, 2020 -

Subaru White Plains responded

Hi! We are so glad we had an easy and hassle-free experience with you! Our service team is doing a wonderful job, and we appreciate the feedback about them! We hope to work with you again, and in the meantime, stay safe!

August 01, 2020

Rocco Chiusano is Amazingly awesome!!!I have been looking for a Subaru outback limited xt for months and couldn't find one because I was looking for a specific color combo. I called many dealership and all t More

by SA
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano
Aug 05, 2020 -

Subaru White Plains responded

Hello! You picked an outstanding vehicle! The Outback is perfect for the outdoors, and we are so glad we were able to put you in the driver's seat. Rocco is as hard-working as they come, and he always goes the extra mile for our customers. Thank you for doing business with us, and we really appreciate you letting us know we are doing! We are only a phone call away if you need anything else for your Outback!

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