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Subaru White Plains

Elmsford, NY

Overview
Reviews
Vehicles
4.6
390 Reviews
Call Dealership (844) 338-8731

258 E Main St

Elmsford, NY

10523

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Showing 390 reviews

March 02, 2021

Subaru White Plains is a top-notch dealership with excellent service and professionalism. They really care about providing a quality customer experience. They provided door-to-door transportation serv More

by dranchg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justen G Adams
Report | Print
Mar 03, 2021 -

Subaru White Plains responded

Hello! Thank you for taking the time to leave us this review! We are always happy to hear that our staff provides our customers with the excellent customer service standard we aim to achieve! Please don't hesitate to contact us if there is anything that we can do for you and your vehicle! Stay safe and we look forward to seeing you again!

February 27, 2021

Professional...through. friendly...Justin was my contact...had a loaner which meant I could go on with my day....what a difference GOOD SERVICE makes...you have me going forward More

by Pamela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nolan Corlew , Jeremy Abramson, Eric Schmitt
Report | Print
Mar 01, 2021 -

Subaru White Plains responded

Hi Pamela! Thank you for all the kind words and confidence that you have in Justin and our staff! We're happy that you took advantage of having a loaner so that your day is uninterrupted! If there is anything else that we can do for you and your vehicle, we are only a phone call away! Take care, stay safe, and we're looking forward to your next visit!

February 18, 2021

Everyone at the White Plains service site was so friendly, informative and accommodating. I’ve had a Subaru for 10 years and have tried other locations- this is the best Subaru service site in Westc More

by Ldorado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
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Feb 19, 2021 -

Subaru White Plains responded

Hello! Thank you for all the kind words and the continued confidence that you have in the Subaru brand! Our staff is dedicated to making the service experience stress-free and easy so that you have nothing to worry about! We're happy to hear that we top your service experiences in the Westchester area! Please don't hesitate to get in touch with us if there is anything else that we can do for you and your vehicle! Take are, stay safe, and we'll see you next time!

February 16, 2021

The service department was prompt and communicated well on the status of the vehicle. The car was ready in the approximate time frame given and received it cleaned. More

by Oma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Lucero
Report | Print
Feb 17, 2021 -

Subaru White Plains responded

Hi Oma! We're glad to hear that you were satisfied with your service experience! Our goal is always to make the stressful service a breeze and remove the pressure! We do that by getting things done quickly and keeping in constant contact with you! If there is anything else that we can do for you or if you have any concerns about your vehicle, we are only a phone call away! Please take care, stay safe, and we'll see you next time!

February 16, 2021

Very pleased with Subaru of White Plains. The purchase process was simple and the valet service for my first service worked great. Definitely recommend them! More

by Clare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano
Report | Print
Feb 17, 2021 -

Subaru White Plains responded

Hi Clare! We appreciate the five star review and the recommendations! We aim to make sure that our car buying and sales processes are like no other dealership! We aim to accommodate you for your service experience and make sure that the normal stresses of getting your vehicle serviced are taken care of! Please get in touch with us if there is anything else that we can do for you and your vehicle! Take care, stay safe, and we'll see you next time!

February 11, 2021

This is my second encounter with this service center. On my first encounter I was totally satisfied but extremely dissatisfied on the second, never again. More

by Marcia Mgeobird
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nolan Corlew , Jeremy Abramson, Eric Schmitt
Report | Print
Feb 24, 2021 -

Subaru White Plains responded

Hi Marcia, I'm sorry to hear that your second service experience did not meet the expectations that had previously been set. We strive for excellence in every aspect at all times. At your earliest convenience, please reach out to me so that we can discuss your latest visit and how we can improve for next time. I'm looking forward to hearing from you. John DeAngelis Director of Service and Parts JDeAngelis@ThePremierCollection.com

February 03, 2021

Professional, courteous, knowledgeable staff. Easy, no hassle process to lease or buy bNo reason not to use this dealership. Would recommend to all friends and family. More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Poznanski, Jeremy Maldonado, Nolan Corlew
Report | Print
Feb 05, 2021 -

Subaru White Plains responded

Hi Fran! Thank you for taking the time to leave us this review! We are very grateful to have a knowledgeable staff that always goes above and beyond for our customers! Please don't hesitate to contact us if there is anything we can do for you and your vehicle! Stay safe, take care and we can't wait to see you next time!

January 22, 2021

Fair pricing, good service, large inventory, car was delivered as promised. I would recommend this dealer to others. I have nothing negative to say about this dealership. More

by Katemcl8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Jan 22, 2021 -

Subaru White Plains responded

Hi Kate! Thank you for leaving us your clear and concise 5 star review! We're glad to hear that you were satisfied with our staff and facilities! We appreciate all the future recommendations that you give others! Please get in touch with us if you have any questions or concerns about your vehicle! Take care, stay safe, and we'll see you next time!

January 05, 2021

Top marks across the board! Easy to schedule service online. Modern, clean facility. Amazing customer service. Reasonable pricing. Good quality work. Overall, a truly positive and pleasant experience. More

by Ems797
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nolan Corlew , Jeremy Abramson, Eric Schmitt
Report | Print
Jan 06, 2021 -

Subaru White Plains responded

Hello! Thank you for taking the time to share your experience and leave us this review! We do all that we can to ensure our customers get the excellent service they deserve, even during these unprecedented times! Please call us if there is anything else we can do for you and your vehicle! Stay safe, take care and we hope your 2021 is great!

December 30, 2020

Wonderful and easy experience, great communication with our salesman. No surprises, very straightforward. Good Covid protocols in place. Easy parking within dealership. After sales support excellent More

by Armonk Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janak Advani
Report | Print
Jan 04, 2021 -

Subaru White Plains responded

Hi Armonk! Thank you for leaving us such a comprehensive review! We're so happy to hear that Janak was such a great help in the buying process! We are happy to hear that you felt comfortable with the safety measures we have taken, which are designed to keep our staff and customers safe. If there is anything else that we can do for you and your vehicle, we are only a phone call away! Take care, stay safe, and we'll see you at your next visit!

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