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Subaru White Plains

Elmsford, NY

4.6
385 Reviews

258 E Main St

Elmsford, NY

10523

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Showing 385 reviews

February 11, 2021

This is my second encounter with this service center. On my first encounter I was totally satisfied but extremely dissatisfied on the second, never again. More

by Marcia Mgeobird
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nolan Corlew , Jeremy Abramson, Eric Schmitt
Feb 24, 2021 -

Subaru White Plains responded

Hi Marcia, I'm sorry to hear that your second service experience did not meet the expectations that had previously been set. We strive for excellence in every aspect at all times. At your earliest convenience, please reach out to me so that we can discuss your latest visit and how we can improve for next time. I'm looking forward to hearing from you. John DeAngelis Director of Service and Parts JDeAngelis@ThePremierCollection.com

February 03, 2021

Professional, courteous, knowledgeable staff. Easy, no hassle process to lease or buy bNo reason not to use this dealership. Would recommend to all friends and family. More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Poznanski, Jeremy Maldonado, Nolan Corlew
Feb 05, 2021 -

Subaru White Plains responded

Hi Fran! Thank you for taking the time to leave us this review! We are very grateful to have a knowledgeable staff that always goes above and beyond for our customers! Please don't hesitate to contact us if there is anything we can do for you and your vehicle! Stay safe, take care and we can't wait to see you next time!

January 22, 2021

Fair pricing, good service, large inventory, car was delivered as promised. I would recommend this dealer to others. I have nothing negative to say about this dealership. More

by Katemcl8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
Jan 22, 2021 -

Subaru White Plains responded

Hi Kate! Thank you for leaving us your clear and concise 5 star review! We're glad to hear that you were satisfied with our staff and facilities! We appreciate all the future recommendations that you give others! Please get in touch with us if you have any questions or concerns about your vehicle! Take care, stay safe, and we'll see you next time!

January 05, 2021

Top marks across the board! Easy to schedule service online. Modern, clean facility. Amazing customer service. Reasonable pricing. Good quality work. Overall, a truly positive and pleasant experience. More

by Ems797
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nolan Corlew , Jeremy Abramson, Eric Schmitt
Jan 06, 2021 -

Subaru White Plains responded

Hello! Thank you for taking the time to share your experience and leave us this review! We do all that we can to ensure our customers get the excellent service they deserve, even during these unprecedented times! Please call us if there is anything else we can do for you and your vehicle! Stay safe, take care and we hope your 2021 is great!

December 30, 2020

Wonderful and easy experience, great communication with our salesman. No surprises, very straightforward. Good Covid protocols in place. Easy parking within dealership. After sales support excellent More

by Armonk Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janak Advani
Jan 04, 2021 -

Subaru White Plains responded

Hi Armonk! Thank you for leaving us such a comprehensive review! We're so happy to hear that Janak was such a great help in the buying process! We are happy to hear that you felt comfortable with the safety measures we have taken, which are designed to keep our staff and customers safe. If there is anything else that we can do for you and your vehicle, we are only a phone call away! Take care, stay safe, and we'll see you at your next visit!

December 22, 2020

This was a wonderful and friendly dealership from Sales on down. My experience was amazing and would totally recommend to my friends and collegues. A+ More

by ttmilitello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nolan Corlew , Jeremy Abramson, Eric Schmitt
Dec 28, 2020 -

Subaru White Plains responded

Hello! We appreciate all the kind words and confidence that you have in our staff! We also are happy to hear of any recommendations that you have in the future! If there is anything else that we can do for you and your vehicle, we are only a phone call away and would be more than happy to help! Please stay safe, take care, and we wish you a Happy New Year!

December 22, 2020

It was a pleasure to deal with Mike Poznanski and Janek. The deal I finalized on my 2021 Forester limited was fair and easy. They even offered to bring me ( to Brooklyn) the items that were on back order, More

by DEANNERB@AOL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike poznanski , Janek and Janet, Nolan Corlew , Jeremy Abramson, Eric Schmitt
Dec 28, 2020 -

Subaru White Plains responded

Hi Dean! Congratulations on your new 2021 Forester Limited! We're so happy to hear that Jeremy, Mike, and Janek took such great care of you and offered you accommodations to make your process a bit easier! If you have ay questions or concerns about your vehicle, we are only a phone call away and would be happy to help! Take care, stay safe, and enjoy the rest of the holiday season!

Dec 29, 2020 -

DEANNERB@AOL.COM responded

Have my back ordered door guards arrived? I haven’t heard from you.

December 22, 2020

My consultant ROCCO was the best. The best service,great prices rates are unbelievable. I love my subaru. Great for the winter i,m enjoying it thus far More

by Lafleur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROCCO/JACQUELINE
Dec 28, 2020 -

Subaru White Plains responded

Hello! We're happy to hear that you are loving your Subaru so far and are enjoying the drive! It's fantastic that you had the opportunity to work with Rocco, who does everything he can to professional guide our customers through the buying or leasing process. He is truly wonderful and we're so grateful to have him on our team! If there is anything else that we can do for you and your vehicle, please don't hesitate to get in touch with us! Take care, stay safe and Happy Holidays!

December 19, 2020

Start to finish this was a very easy and pleasant experience. I got a good deal on my trade in. Took a nice long test drive in the cross trek. Had all options and adding explained. Picked up the car More

by aestberg.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Maldonado., Nolan Corlew , Jeremy Abramson, Eric Schmitt
Dec 21, 2020 -

Subaru White Plains responded

Hello! We're so happy to hear that the staff that you worked with gave you all the information that you needed to learn all about the Crosstrek! We are happy to share with you all the features and additions that are available with our vehicles so that you can find the vehicle that works best for you! If you have any other questions or concerns about your Crosstrek, we are only a phone call away and would be happy to help! Take care, stay safe, and enjoy your holiday season!

December 12, 2020

Great service, friendly dealership and all the questions I had were answered in great detail. I left knowing more about Subaru and the car I was purchasing. Overall great experience. I will only be returnin More

by jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janak Advani
Dec 14, 2020 -

Subaru White Plains responded

Hi Jack! Thank you for the confidence that you have in our staff! We believe in our customers knowing their Subarus inside and out so that you can enjoy the car to its fullest! If you ever have any questions about our vehicles, we are only a phone call away and would be happy to answer them for you! Stay safe, take care, and happy holidays!

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