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Subaru White Plains

Elmsford, NY

4.6
385 Reviews

258 E Main St

Elmsford, NY

10523

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Showing 385 reviews

March 12, 2021

The sales and service department have been great on my 2020 Subaru outback I’ve recommended friends and family as well Keep up the great work More

by ciaorizzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Poznanski , Nolan Corlew , Jeremy Abramson, Eric Schmitt
Mar 15, 2021 -

Subaru White Plains responded

Hello! Thank you for all the kind words! We're happy to hear that you are receiving excellent service from both our sales and service departments, who are equally eager to assist you! If there is anything else that we can do for your Outback, please don't hesitate to get in touch with us! Please stay safe, take care, and we'll see you next time!

March 11, 2021

Tom Colinsky (spelling?) was my service advisor as He was last time. He was helpful, knowledgeable and very polite. The car being cleaned was a added bonus! More

by edwinhudson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom in the service department
Mar 12, 2021 -

Subaru White Plains responded

Hi Edwin! Thank you for taking the time to leave us a review! We appreciate the confidence that you have in Tom, who is always looking to take care of your vehicle and keep you safe on the road! If you have any other concerns about your vehicle, we are only a phone call away! Please take care, stay safe, and we'll see you at your next visit!

March 09, 2021

I have owned 4 Subaru Foresters and have been a happy driver with each one! Good service, comfortable car. Lucky me!! Only criticism as technology in each car advanced, an in person tutorial would prove More

by cglassman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Glassman
Mar 10, 2021 -

Subaru White Plains responded

Hello! We're glad to hear that you are passionate about the Subaru Forester, just like we are! We're sorry to hear that you weren't given a run through of all the new features. If you have any questions on the features, please reach out to us and we would be happy to help! We can also go over anything you are unsure of at your next service appointment! Please take care, stay safe, and we're looking forward to speaking with you soon!

March 09, 2021

The entire staff was warm, friendly and understanding. No one was pushy at any point and were very patient in explaining the vehicles and pricing. I personally got an overall great deal across the board on m More

by Author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Harrsch, Salesperson , Nolan Corlew , Jeremy Abramson, Eric Schmitt
Mar 10, 2021 -

Subaru White Plains responded

Hello! Thank you so much for the kind words about our staff! We know how stressful it can be when searching for a new vehicle and are aware of the typical dealership experience. That's why our staff, Nolan and Angie included, seek to go beyond that and give you everything you need to make a decision on what is best for you, while also looking for the best deal possible for you. Although they probably answered all of your questions at the time, if you have anything else that you are curious about or if you have any concerns, we are only a phone call away! Please take care, stay safe, and enjoy your new vehicle!

March 05, 2021

I was very satisfied working with Janek and the entire team. I’ll likely see you again at the end of my lease. Also, I worked with Gabe on the paperwork not Jeremy. More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with Janek in sales, not Nolan. , Nolan Corlew , Jeremy Abramson
Mar 08, 2021 -

Subaru White Plains responded

Hi Janek! Thank you for taking the time to leave us a review! We're happy to hear that Janek and Gabe were able to make your time with us exceptional! If there is anything else that we can do for you and your vehicle, we are only a short phone call away! Please take care, stay safe, and we'll see you next time!

March 02, 2021

Subaru White Plains is a top-notch dealership with excellent service and professionalism. They really care about providing a quality customer experience. They provided door-to-door transportation serv More

by dranchg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justen G Adams
Mar 03, 2021 -

Subaru White Plains responded

Hello! Thank you for taking the time to leave us this review! We are always happy to hear that our staff provides our customers with the excellent customer service standard we aim to achieve! Please don't hesitate to contact us if there is anything that we can do for you and your vehicle! Stay safe and we look forward to seeing you again!

February 27, 2021

Professional...through. friendly...Justin was my contact...had a loaner which meant I could go on with my day....what a difference GOOD SERVICE makes...you have me going forward More

by Pamela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nolan Corlew , Jeremy Abramson, Eric Schmitt
Mar 01, 2021 -

Subaru White Plains responded

Hi Pamela! Thank you for all the kind words and confidence that you have in Justin and our staff! We're happy that you took advantage of having a loaner so that your day is uninterrupted! If there is anything else that we can do for you and your vehicle, we are only a phone call away! Take care, stay safe, and we're looking forward to your next visit!

February 18, 2021

Everyone at the White Plains service site was so friendly, informative and accommodating. I’ve had a Subaru for 10 years and have tried other locations- this is the best Subaru service site in Westc More

by Ldorado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 19, 2021 -

Subaru White Plains responded

Hello! Thank you for all the kind words and the continued confidence that you have in the Subaru brand! Our staff is dedicated to making the service experience stress-free and easy so that you have nothing to worry about! We're happy to hear that we top your service experiences in the Westchester area! Please don't hesitate to get in touch with us if there is anything else that we can do for you and your vehicle! Take are, stay safe, and we'll see you next time!

February 16, 2021

Very pleased with Subaru of White Plains. The purchase process was simple and the valet service for my first service worked great. Definitely recommend them! More

by Clare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocco Chiusano
Feb 17, 2021 -

Subaru White Plains responded

Hi Clare! We appreciate the five star review and the recommendations! We aim to make sure that our car buying and sales processes are like no other dealership! We aim to accommodate you for your service experience and make sure that the normal stresses of getting your vehicle serviced are taken care of! Please get in touch with us if there is anything else that we can do for you and your vehicle! Take care, stay safe, and we'll see you next time!

February 16, 2021

The service department was prompt and communicated well on the status of the vehicle. The car was ready in the approximate time frame given and received it cleaned. More

by Oma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Lucero
Feb 17, 2021 -

Subaru White Plains responded

Hi Oma! We're glad to hear that you were satisfied with your service experience! Our goal is always to make the stressful service a breeze and remove the pressure! We do that by getting things done quickly and keeping in constant contact with you! If there is anything else that we can do for you or if you have any concerns about your vehicle, we are only a phone call away! Please take care, stay safe, and we'll see you next time!

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