Back

Subaru White Plains

Elmsford, NY

4.6
384 Reviews

258 E Main St

Elmsford, NY

10523

Directions

By Type

Showing 384 reviews

April 13, 2021

This is my 3rd Subaru it’s always a pleasure to deal with there sales and service staff. My sales person Julian Gill was a pleasure to deal with. More

by Gilboa11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juilian Gill, Jeremy Abramson
Apr 15, 2021 -

Subaru White Plains responded

Hello! Congratulations on your new Subaru! As always, we're excited for you to continue to make new memories while exploring with your Subaru! It's fantastic to hear that Julian went above and beyond to see you through the process and took such great care of you along the way. Should you have any questions or concerns about your vehicle, please don't hesitate to get in touch with us! Take care, stay safe, and we'll see you at your next visit!

April 09, 2021

It was a most pleasant experience. I was greeted immediately and everything that was going to be done was explained to me including the cost. My car was ready early and was returned to me freshly More

by Redstonepsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Kaminsky
Apr 15, 2021 -

Subaru White Plains responded

Hello! Thank you for the kind words and the glowing review! We believe in making extraordinary experiences within our service department and explaining clearly everything that is being done for your vehicle! As part of our COVID-19 precautions, we sanitize and clean every vehicle prior to giving it back to our customers. Please don't hesitate to get in touch with us if there is anything else that we can do for you and your vehicle! Take care, stay safe, and we'll see you next time!

April 09, 2021

I have only experienced very courteous, professional and knowledgeable service from this dealership. It is a pleasure to bring my car for service rather than something to dread. I have recommended this deal More

by carolecilento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pozansky
Apr 15, 2021 -

Subaru White Plains responded

Hi Carol! We appreciate the five star review and the recommendations that you've given others about us! It makes us smile seeing that you are continuously receiving the type of service we aim for: pleasant, exceptional, and informative. We know how stressful it can be getting your vehicle serviced, so we seek to remove the pressure and make it an experience that is enjoyable. Please don't hesitate to get in touch with us if you have any additional concerns about your vehicle! Take care and stay safe!

April 07, 2021

Snapped 2 bolts off my wheels during brake flush and charged me for the repair. Prices were high and most likely will not return for service at this location. More

by 521472021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Lucero
Jun 03, 2021 -

Subaru White Plains responded

We are so sorry to hear that there were some challenges in your experience with us. Feel free to reach out to Jeremy Abramson VP & Group Manager at JeremyAbramson@ThePremierCollection.com to discuss this issue and get it directed back to the correct service manager.

April 02, 2021

Good dealership to work with Hector Perez and Conner were excellent to work with had no problem.They both explained details of the car well More

by Hiway515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector, Conner
Apr 02, 2021 -

Subaru White Plains responded

Hello! Thank you for the kind words about Hector and Connor! They are wonderful and know all the ins and outs about our vehicles. Should you have any additional questions or if you have any concerns about your vehicle, please don't hesitate to get in touch with us. Stay safe, take care, and safe travels!

March 31, 2021

Extremely friendly and helpful stuff. I worked with Stephen Maselli and will strongly recommend him to anyone who wants to have a pleasant experience buying a new or certified car. He is absolutely gr More

by svetlana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Maselli, Angelo Kamvisious
Apr 02, 2021 -

Subaru White Plains responded

Hi Svetlana! Thank you for all the kind words and confidence that you have in Stephen! He is a complete professional and always look seeks to go the extra mile for our customers. Congratulations on your new Subaru! We appreciate your business and confidence. Should you have any questions or concerns about your vehicle, we are only a phone call away! Take care and stay safe!

March 25, 2021

I called on a specific car and was introduced to Owen the manager he was so knowledgeable and welcoming he introduced me to Steven Ruiz who had owned a car similar to the one that I purchased he was extremel More

by Lady3614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen and Steven Ruiz
Mar 26, 2021 -

Subaru White Plains responded

Hello! Thank you for taking the time out of your day to leave us a review and for leaving us kind words about Steven and Owen! They are both always eager to go the extra mile for our customers. Steven knows all the ins and outs of our vehicles and we're happy to hear that he was able to get you the information you needed! If there is anything else that we can do for you and your vehicle, we are only a phone call away! Please take care, stay safe, and we're looking forward to seeing you next time!

March 16, 2021

Guys at the service shop were all great. A1. Went above and beyond. Thank you for all your help and attentiveness. Will definitely be coming back here for my next service. More

by emmerich.mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 17, 2021 -

Subaru White Plains responded

Hello! Thank you for the kind words and confidence that you have in our team in the service department! We encourage you to get in touch with us if there is anything else that we can assist you with or if you have any concerns about the condition of your vehicle! Your safety on the road is our top priority and we are always looking to go above and beyond in our service! Please take care, stay safe, and we'll see you next time!

March 13, 2021

I had a good experience with this dealership. Angie Harrsch was a pleasure to work with. She was knowledgeable and patient when working with me and made the whole process go smoothly. She is an excel More

by Claudia Lampel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Harrsch, Connor Reilly, Mikey Simpson
Mar 15, 2021 -

Subaru White Plains responded

Hi Claudia! Thank you for all the kind words and confidence that you have in Angie, who is truly fantastic! She is happy to take all the time that is needed to get you the information you need to make the best decision possible on your next vehicle! It's wonderful to see that Mike and Connor were also helpful in your search! If there is anything else that we can do for you and your vehicle, please don't hesitate to get in touch with us! Please take care, stay safe, and we'll see you at your next visit!

March 12, 2021

The sales and service department have been great on my 2020 Subaru outback I’ve recommended friends and family as well Keep up the great work More

by ciaorizzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Poznanski , Nolan Corlew , Jeremy Abramson, Eric Schmitt
Mar 15, 2021 -

Subaru White Plains responded

Hello! Thank you for all the kind words! We're happy to hear that you are receiving excellent service from both our sales and service departments, who are equally eager to assist you! If there is anything else that we can do for your Outback, please don't hesitate to get in touch with us! Please stay safe, take care, and we'll see you next time!

...
26
...