Subaru White Plains
Elmsford, NY
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My husband and I worked with Ed! He was a pleasure. He answered all our questions and was extremely efficient. We couldn’t be happier with the service we received. The entire process was seamless. I would answered all our questions and was extremely efficient. We couldn’t be happier with the service we received. The entire process was seamless. I would recommend this dealership! More
Excellent customer service! Was treated well and kept informed through the entire process. Waiting area was comfortable. Staff were very attentive and informative. Will use again. informed through the entire process. Waiting area was comfortable. Staff were very attentive and informative. Will use again. More
The best hands down. I love their Valet service. Their team is professional, courteous, respectful and organized. First three was Humberto Garcia and then there was Anthony Goodman. Them there was Ana and team is professional, courteous, respectful and organized. First three was Humberto Garcia and then there was Anthony Goodman. Them there was Ana and then Liz who coordinates the Loaner car and two unsung heroes (drivers) in grey shorts both times. Finally, there was Jack Coughlin who had overall oversight updating me every step of the way way for those 2 days Jack is easy to describe in one word: outstanding. He has great insight and he gave me white glove service, good advise and guidance on my car. I love his honesty. I highly recommend with a 5 Star rating. Go and see for yourself. More
Very friendly and helpful with a emergency situation. Took care of everything in 24 hours. Would not hesitate to use them again. Even gave us a courtesy car. Took care of everything in 24 hours. Would not hesitate to use them again. Even gave us a courtesy car. More
Great service, very friendly and courteous staff, comfortable waiting area, appreciated the free WIFI service available for use while I waited for my vehicle to be ready! comfortable waiting area, appreciated the free WIFI service available for use while I waited for my vehicle to be ready! More
Used this service center since 2005. Good customer service. Knowledgeable staff. Problems always addressed until solved. Loaner cars available when needed. I couldn't find a better place. service. Knowledgeable staff. Problems always addressed until solved. Loaner cars available when needed. I couldn't find a better place. More
Love the service guys and professional service that they apply. I never have to deal with hard sells on thing I don't need like other repair places. . apply. I never have to deal with hard sells on thing I don't need like other repair places. . More
Upfront sales effort was fine. The pick up experience was a different story. We had a 4:00 appointment and arrived 10 minutes earlier.We spoke with the receptionist who allegedly informed our sales person t a different story. We had a 4:00 appointment and arrived 10 minutes earlier.We spoke with the receptionist who allegedly informed our sales person that we were there. Mike the specialist greeted us soon after and went over the car features with us and did a terrific job. That was the end of the positive experience. We waited over an hour to for the finance manager to consumate the Saale More