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Subaru White Plains

Elmsford, NY

4.6
384 Reviews

258 E Main St

Elmsford, NY

10523

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Showing 384 reviews

July 20, 2021

Great customer service and the people are nice and friendly. Ed was a great help with my insurance and very knowledgeable about the cars and insurance. More

by Yoelsoriano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hartman
Jul 26, 2021 -

Subaru White Plains responded

Hello! We are so glad to hear Ed provided you with the service you needed. We appreciate you!

July 20, 2021

I’ve always been very happy with my service appointments: pleasant staff, efficient check-in, and reliable service done in a timely manner. Added bonus: they clean your car inside and out before returning it More

by LAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Lucero
Jul 26, 2021 -

Subaru White Plains responded

Hello! We hope you always leave our service center happy with a shiny car! We look forward to doing more service with you in the future.

July 19, 2021

I really do appreciate the customer service and support from Subaru. I have no complaints as of this date. Very professional and efficient both in office and service center More

by Marlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everold
Jul 26, 2021 -

Subaru White Plains responded

Hello! We are happy to have you apart of our Subaru White Plains family! We look forward to seeing you back soon.

July 17, 2021

I just wrote something. Poor website. Fanny DaCosta was best thing about dealership. We waited too long to sign papers. Dealership has only one person handling this. They need two people. More

by davejeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fanny DaCosta
Jul 26, 2021 -

Subaru White Plains responded

Hello Dave. Thank you for giving us honest feedback! We are glad that you were able to work with Fanny, she is an experienced professional. Sorry to hear that there was a long wait on certain things. We will work on making your next experience more enjoyable. Thanks again, we appreciate you!

July 09, 2021

My husband and I worked with Ed! He was a pleasure. He answered all our questions and was extremely efficient. We couldn’t be happier with the service we received. The entire process was seamless. I would More

by J Rudy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed , Nolan Corlew , Jeremy Abramson, Eric Schmitt, Mikayla Querfeld
Jul 15, 2021 -

Subaru White Plains responded

Hello! We are so glad that you had the opportunity to work with Ed! We hope your experience was fast and efficient. Drive safe and welcome to the Subaru White Plains family!

July 07, 2021

Excellent customer service! Was treated well and kept informed through the entire process. Waiting area was comfortable. Staff were very attentive and informative. Will use again. More

by Cuyloga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justen
Jul 15, 2021 -

Subaru White Plains responded

Hello! We are so happy to hear our staff treated you with respect and that you felt at home. Welcome to the Subaru White Plains family and we hope to see you back soon!

July 03, 2021

Lena Martinez is the best! I would go in and ask for her. She was super helpful and patient with us while we looked to lease a Forrester. More

by gabandpeter
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lena Martinez
Jul 15, 2021 -

Subaru White Plains responded

Hello! Lena is very patient and knowledgeable of all things Subaru! Drive safe, and enjoy your Forester!

June 29, 2021

Car lease process was simple and fast. Dealership was clean and comfortable. More

by Ramitchell914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Herman
Jul 15, 2021 -

Subaru White Plains responded

Congrats on your new lease! Drive safe and we hope to see you back when you're ready for your next vehicle!

June 12, 2021

The best hands down. I love their Valet service. Their team is professional, courteous, respectful and organized. First three was Humberto Garcia and then there was Anthony Goodman. Them there was Ana and More

by Jewel Sparks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Coughlin, Anne, Liz. Humberto Garcia, Anthony Goodman
Jun 14, 2021 -

Subaru White Plains responded

Hello Jewel! We're proud that our staff are continuously going the extra mile for our customers and we're happy to see that you had an exceptional experience with us! If there is anything else that we can do for you and your vehicle, we are only a phone call away! Take care, stay safe, and we'll see you next time!

June 09, 2021

Very friendly and helpful with a emergency situation. Took care of everything in 24 hours. Would not hesitate to use them again. Even gave us a courtesy car. More

by Ellasw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Abramson
Jun 14, 2021 -

Subaru White Plains responded

Hello! I am so glad that we were able to help you in a timely manner. We strive for prompt conflict resolution and clear communication. Drive safe and we hope to hear from you soon!

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