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Subaru White Plains

Elmsford, NY

4.6
384 Reviews

258 E Main St

Elmsford, NY

10523

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Showing 384 reviews

August 10, 2021

They could not have been more professional,The service They could not have been more professional, The service advisor was very friendly and service was completed on time and efficiently More

by edherman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica-Service Advisor , Nolan Corlew
Aug 16, 2021 -

Subaru White Plains responded

Hey Ed! Thank you for taking the time to leave us a 5 star review. We appreciate your kindness and we look forward to serving you again in the future.

August 10, 2021

Professional work on fix/maintenance of my Subaru Forester in a timely manner. Highly recommend it to anyone having Subaru More

by BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 16, 2021 -

Subaru White Plains responded

Hello! We are so happy to hear you recommend us for your Subaru's service. Please feel free to reach out with any concerns or questions. We look forward to serving you again in the future. Drive safe!

August 07, 2021

All questions and concerns were answered by an obviously knowledgeable person. More

by Misterhair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Adams
Aug 10, 2021 -

Subaru White Plains responded

Hello! We are so happy to hear that you were able to get all your questions and concerns answered. We look forward to serving you in the future!

August 06, 2021

Appointment was easy to schedule online. The service was great. Car pick-up and delivery was as scheduled and communicated efficiently. All in all, super convenient and very professional and customer frie More

by Steve in the Bronx
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pick-up and delivery staff was friendly and professional. Service staff communicated well.
Aug 10, 2021 -

Subaru White Plains responded

Hey Steve! We are so happy to hear you had a seamless experience from start to finish. Please feel free to reach out with any more questions or concerns. We look forward to serving you again in the future.

August 02, 2021

very pleasant experiencethank youwe 're loving the very pleasant experience thank you we 're loving the Subaru recommend highly convenient and close to many locations comfortable waiting area to More

by perltarry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lena Martinez
Aug 16, 2021 -

Subaru White Plains responded

Hello! Thank you for taking the time to leave us a kind review. We are so glad to hear you had a great overall experience with us and that you were treated to a high standard. We look forward to doing business with you in the future. Drive safe!

August 02, 2021

Although very busy, it was orderly and professional. Parking to get in on the side road is difficult and narrow. The garage and one way system is effective and the staff are knowledgeable and efficient! More

by Bill R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom C.?
Aug 16, 2021 -

Subaru White Plains responded

Hello Bill! Thank you for taking the time to leave us a review. We appreciate that you acknowledge the current conditions of our service center. We look forward to opening our new 4-story service center in the upcoming months. Drive safe and we look forward to serving you again.

July 24, 2021

Service department awful. Kept car all day for oil change, tire rotation and 9:30am appt. No communication at all from service rep and never available when i called to see if ready. His only communica More

by sef715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service guy didn’t tell me his name -, Jeremy Abramson
Jul 26, 2021 -

Subaru White Plains responded

Hello. We are so sorry to hear that you had a bad experience servicing your vehicle with us. That is not acceptable and not to the standard that we hold ourselves to. We would like to formally apologize and fix the problem your car is currently experiencing. Please feel free to email our Service Director, John DeAngelis, at jdeangelis@thepremiercollection.com with the best number and time to contact you and he will get back to you promptly.

July 24, 2021

Service person was attentive and addressed all my needs and concerns would definitely recommend this dealership to family and friends. Would not hesitate purchasing another vehicle from them More

by Yonkers rx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 26, 2021 -

Subaru White Plains responded

Hello! We are so glad to hear service accommodated you to the best of their ability. We hope to see you back when you're ready for your next Subaru!

July 22, 2021

I am extremely happy with the service I have received since purchasing my Subaru Forester 2 yrs ago. Customer service is great. Will refer my friends. More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Torres, Ericka Perez
Jul 26, 2021 -

Subaru White Plains responded

Hello Liz! Thanks for the kind review! We are so glad to hear you had a great experience with us. We appreciate you greatly.

July 21, 2021

My family and I had such a pleasant time dealing with this branch. Honest and pleasant people! I have been in sales my entire life and I know when people are pushing sales and when people are being genui More

by waqaranjum85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Martinez , Nolan Corlew
Jul 26, 2021 -

Subaru White Plains responded

Hello Waqar! Congrats on your new Outback! We are so happy to hear you got the opportunity to work with Lena and Nolan, and that they were able to give you the a fast and easy experience. Welcome to the Subaru White Plains, we look forward to having a lifetime relationship!

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