Subaru White Plains
Elmsford, NY
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Thanks to the service department at Subaru White Plains. My experience there recently for annual maintenance was efficient courteous and timely. My service advisor Rubi Garcia was exceptional. She provided My experience there recently for annual maintenance was efficient courteous and timely. My service advisor Rubi Garcia was exceptional. She provided me with excellent customer service. The tech’s are 1st rate and I got my car back cleaned inside and out . I recommend them! More
Everyone was absolutely amazing from the moment I came in to the store I was greeted with smiles and attention everyone was so kind, patient, and attentive definitely helped my decision. Isidro was very help to the store I was greeted with smiles and attention everyone was so kind, patient, and attentive definitely helped my decision. Isidro was very helpful aswell and made me comfortable as English is my second language. More
Service ends once the deal is done…. . I have been waiting 3 months for a refund of the warranty I purchased. I’ve emailed, called, left messages, etc. only to be told by Subaru Customer . I have been waiting 3 months for a refund of the warranty I purchased. I’ve emailed, called, left messages, etc. only to be told by Subaru Customer Care that the dealer has had my check for over 3 weeks. Management (aka Connor) is a joke… says he’ll call you back and then doesn’t. As of today, the check is supposedly being fed-ex’d - highly doubt that will happen given their ineptness. More
Received stellar service like always! The people who work there are always so pleasant, kind and courteous, and they are receptive to helping me save money in letting me use coupons I hav The people who work there are always so pleasant, kind and courteous, and they are receptive to helping me save money in letting me use coupons I have, as well as helping me determine the highest discount I can get by reviewing my coupons to see which offer the greatest savings. For a previous service, I believe they accidentally applied a lower savings discount, but the difference was tiny, and so I decided to just leave it alone. On my most recent visit, they offered me a big savings (which I accepted) on some work to address an important issue. And so overall, I am very happy with this particular dealership! More
I walked in needing a new car fast if I wanted to keep my insurance policy, since I had put off looking for a car being scared to drive after an accident that wasn't my fault, and Nick Halley was so kind, he insurance policy, since I had put off looking for a car being scared to drive after an accident that wasn't my fault, and Nick Halley was so kind, helpful and thoughtful throughout the entire process! From finding me a car I truly love when inventory was low, to working with my insurance agent, working with Nick was extraordinary and I'm sure I will love my new Subaru for a long time! More