Subaru White Plains

I have a Forester 2023. I've had a creaking noise that Subaru White Plains pretends to not hear or states it is normal. No one else thinks it's normal. The issue was not r I've had a creaking noise that Subaru White Plains pretends to not hear or states it is normal. No one else thinks it's normal. The issue was not resolved but I let it go. Then I gave Subaru White Plains my car to get detailed. Not only was it not detailed properly (someone told me Subaru is not putting a clear sealant on their cars as they previously used to -not sure about the accuracy), the roof railing was damaged. I sent them pictures of the damage. Subaru White Plains told me that they outsource the detailing (which they did not initially notify me of) but would get back to me. I have emailed, texted and gone into the service station and they still have not gotten back to me since the summer (6 months ago). More

Car safety inspection for my 2022 Subaru Impreza. Excellent personable customer from Nicholas in service department. Always a pleasure coming here Excellent personable customer from Nicholas in service department. Always a pleasure coming here More

Very professional experience, Communication was constant during my unscheduled appointment. Nick, my Subaru Rep. was exceptional. during my unscheduled appointment. Nick, my Subaru Rep. was exceptional. More

Service Advisor was friendly and efficient. Facility is clean and very comfortable while waiting for service to be completed. Facility is clean and very comfortable while waiting for service to be completed. More

The crew is professional, congenial, accommodating, and helpful, and always goes above and beyond. The waiting area is very comfortable and clean. helpful, and always goes above and beyond. The waiting area is very comfortable and clean. More

My experience at Subaru White Plains has always been excellent. Devin is great at explaining the work and is supportive and very responsive. The work done on my Subaru Ascent has always been ver excellent. Devin is great at explaining the work and is supportive and very responsive. The work done on my Subaru Ascent has always been very good. Thank you for your stellar service! We appreciate your help keeping our Ascent running well for our daily trips and adventures! Much gratitude! More

Service department staff and Tom Cominsky as always since 2016 on all my Subarus past and present 2016 on all my Subarus past and present More

Friendly and accommodating staff. Professional and knowledgeable with customers. Feels like family when you enter the dealership Professional and knowledgeable with customers. Feels like family when you enter the dealership More

2nd time we did business there. Worked with Ramone Michelle and Ricardo all were professional and a pleasure to work with. Worked with Ramone Michelle and Ricardo all were professional and a pleasure to work with. More

It was my first time coming to this service center. Had a great experience. Nick was very nice. Kept me informed my cars status. Had a great experience. Nick was very nice. Kept me informed my cars status. More