Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
237 Reviews of Subaru Superstore - Service Center
Sort by
September 16, 2019
Was. 60 k service Had the 60 k service with all the fluids changed and the front brakes done Car detailed and washed Was provided with a ride home and picked up whe Had the 60 k service with all the fluids changed and the front brakes done Car detailed and washed Was provided with a ride home and picked up when the car was ready More
by Ron
Employees Worked With
September 07, 2019
Jerry is amazing! :) I wouldn’t take my car anywhere else. Jerry is kind, trustworthy, and I always leave with a smile. Not only is service done in a timely manner, but I I wouldn’t take my car anywhere else. Jerry is kind, trustworthy, and I always leave with a smile. Not only is service done in a timely manner, but I leave with a washed car every time. Thank you, I truly feel like a valued customer! :) More
by Heidi Z.
Employees Worked With
Jerry Zack
September 07, 2019
Great service My car battery di d on a Sat. With no appointment Jerry Zack had me taken care of in less than an hour! He is a fantastic service provider My car battery di d on a Sat. With no appointment Jerry Zack had me taken care of in less than an hour! He is a fantastic service provider More
by Lyonssi
Employees Worked With
Jerry Zack
September 03, 2019
Trustworthy Jerry Zack has been my service advisor for years. Jerry is honest and trustworthy! Two qualities you don't usually fine at a dealership service cent Jerry Zack has been my service advisor for years. Jerry is honest and trustworthy! Two qualities you don't usually fine at a dealership service center. More
by RetroGirl
Employees Worked With
Jerry Zack
September 03, 2019
Subaru service visit. Oil change and new tires, done in timely manor other than delayed by one Day due to mixed up tire delivery. Dealer issued a free loaner car, thanks. Oil change and new tires, done in timely manor other than delayed by one Day due to mixed up tire delivery. Dealer issued a free loaner car, thanks. More
by BILLH.
Employees Worked With
Darien Humbert
August 30, 2019
Service for my Impreza Gerald Zack always goes above and beyond! I can’t say how happy I am with the excellent service provided! Great company and service as always! Gerald Zack always goes above and beyond! I can’t say how happy I am with the excellent service provided! Great company and service as always! More
by HH
Employees Worked With
Jerry Zack
August 28, 2019
Good dealer - great service Subaru’s are reliable, of course. But having a great service guy behind you is the topping on the cake. Jerry Zack has been my service guy for both of Subaru’s are reliable, of course. But having a great service guy behind you is the topping on the cake. Jerry Zack has been my service guy for both of my cars. I said that a condition of buying the new one was that I kept Jerry. But everyone at the Superstore has been good to work with - including my sales guy, Morgan. I recommend this dealership. In this day & age, you shouldn’t have to say this but they are good working with women. (I’ve heard some stories about other companies.). I recommend the dealership highly. And I’ve continued to use their service even after my warranty was over - I know I’m getting excellent work at a fair price. More
by Skip
Employees Worked With
Jerry Zack
August 26, 2019
Poor service completion times A scheduled service appointment for an simple oil change turned into a 3 hour fiasco. To top it all off I received notification two weeks afterwards f A scheduled service appointment for an simple oil change turned into a 3 hour fiasco. To top it all off I received notification two weeks afterwards from the service managerthat I needed to replace the air and cabin filters and yet another appointment., totally ridiculous! Why didn't they take care of these things at the preciously scheduled appointment?? More
by Doug Odette
Employees Worked With
Dont know the name of the service advisor that helped me
August 24, 2019
Angela Mattix provides outstanding Customer Service I am a first time Subaru owner (2016 Forester purchased at Subaru Superstore). Angela has been my "primary" contact for service since my purchase, an I am a first time Subaru owner (2016 Forester purchased at Subaru Superstore). Angela has been my "primary" contact for service since my purchase, and all I can say is that she is tremendous when it comes to helping with the servicing of the vehicle. She excels at returning phone calls and keeping you updated on what is happening so that you can plan your day better. She is also very knowledgeable regarding what needs to be repaired or what to look out for so that your service can be more effective. For example, I had an intermittent issue start to show up. I contacted her and she knew exactly what it was and how I could manage it until I was able to take it in for service. She also helps you feel almost "part of the family" as she is able to remember who you are and the history of your vehicle when you call. This is very impressive given the number of vehicles she sees, but she is somehow able to remember you, which frankly is a nice touch. I feel with Angela that I am getting a very honest and fair service experience and that she helps me feel that I am getting the best value out of the service I am paying for, and I really appreciate that. Angela is a 5 star addition to a great service department! More
by Jeff
Employees Worked With
Angela Mattix
August 20, 2019
Service review Jerry has been my service advisor for over 3 years. He makes the service proccess so easy. I have only had great experances with chandler subaru. Jerry has been my service advisor for over 3 years. He makes the service proccess so easy. I have only had great experances with chandler subaru. More
by Subierover
Employees Worked With
Jerry Zack
