Subaru Superstore - Service Center

I took my Subaru Forester in for a routine maintenance and Mike Harris explained the service and price very clearly. He also helped me find coupons that I could use to reduce the price. The facilities (co and Mike Harris explained the service and price very clearly. He also helped me find coupons that I could use to reduce the price. The facilities (comfortable chairs, magazines, televisions, coffee, snacks, restrooms) at the store made my 2 hour wait very comfortable. More

Having dealt with another valley Subaru dealership service department, we came to Subaru Superstore on recommendation of a acquaintance. Our change of dealerships was due to the fact that we felt the service department, we came to Subaru Superstore on recommendation of a acquaintance. Our change of dealerships was due to the fact that we felt there was lack of customer service care/proper concern at the previous dealership. The move to Subaru Superstore as restored our faith in Subaru and was the type of experience any customer should experience with regards to the service of their vehicle ~ honesty, friendliness, concern and immediate follow-through. We will definitely maintain our relationship with Subaru Superstore in Chandler. If we were to consider buying another Subaru in the future, we would definitely make Subaru Superstore our choice for purchase as well. More

Great service and fast which was much appreciated. Went for my first oil change and had limited time. I was in and out in about an hour. Nice lobby for customers to wait, and nice perks like free cookies for my first oil change and had limited time. I was in and out in about an hour. Nice lobby for customers to wait, and nice perks like free cookies. Nice feature. Love my 'first' Subaru and your service. More

Prior to contacting Subaru Superstore in Chandler, I looked at their website and learned that dealership employs a couple of Subaru Master Mechanics, including one Senior Master Mechanic, and this fact, looked at their website and learned that dealership employs a couple of Subaru Master Mechanics, including one Senior Master Mechanic, and this fact, by itself, helped me to decide that Superstore would do the work on my vehicle. I visited Subaru Superstore of Chandler twice. Once for diagnostic evaluation of my problems and to order needed parts. Second time, one week later, to actually have the work on my car performed. I had confidence the job would be done well. I did not get disappointed – the work was done very well, and also in a timely manner, as promised. In addition, final combined price of parts and service was exactly as the job estimate given to me. Everyone encountered at the dealership - Mike, Raul, Erica - was professional, courteous, honest, accommodating, super friendly, and above all pleasant to deal with. This dealership is housed in very modern, spacious, clean, elegant one year old facility; with very comfortable waiting area equipped with state of the art TV sets and computers for customers’ use. I selected the Subaru Superstore of Chandler based on my Internet research and phone calls to dealerships around Phoenix Area. Finally, while waiting, I talked to other customers who confirmed how sound my decision to select this particular dealer was – they were all very pleased and felt they could trust to have their cars serviced there. JBS of Clarkdale, AZ More

I am a "Snowbird" from Colorado. As I neared my destination in Arizona, I noticed that my Outback was "pulling to the right." (Tuning in to NPR did not help.) I checked for Subaru Dealerships my destination in Arizona, I noticed that my Outback was "pulling to the right." (Tuning in to NPR did not help.) I checked for Subaru Dealerships on the Internet and found the Chandler Superstore to be my best choice. I made an appointment, arrived at the dealership, was greeted promptly, the requested service (all-wheel alignment) was completed while I waited. (The dealership even accepted a coupon from Grand Junction Subaru I presented.) The work was done on a very windy day, so I can not be sure the problem was corrected - I'll bet it was. I noticed when I returned to my RV resort that my Outback had been washed and detailed! Thanks! Glenn Walker More

Excellent attention was given as soon as we drove up the service lane. Very professional. We expected to wait about one hour, but it seemed shorter than that. We were pleasantly surprised. Loved our experie service lane. Very professional. We expected to wait about one hour, but it seemed shorter than that. We were pleasantly surprised. Loved our experience & will return again for our service needs. Your waiting room was great! More

I had a "Check engine" message that was handled extremely well. The first time I took my Forester in with this message, it was checked and reset but I was not charged. The second time, just 3 month extremely well. The first time I took my Forester in with this message, it was checked and reset but I was not charged. The second time, just 3 months later, a sensor was replaced quickly and economically. Much appreciated. More

Kristi was outstanding. I recommend this dealership very highly. I had a first time oil change and check done on a new 2011 Outback. We are from Colorado snowbirding in AZ and had the oil changed here in highly. I had a first time oil change and check done on a new 2011 Outback. We are from Colorado snowbirding in AZ and had the oil changed here in AZ. Outstanding facility and service. I will continue my service in Colorado Springs at Heuberger. More

I've had my Subaru taken care of by Mike Harris, one of the repair managers, for seven years now. He gives honest assessments, and never pushes anyone to do repair/maintenance work that can be reasonably the repair managers, for seven years now. He gives honest assessments, and never pushes anyone to do repair/maintenance work that can be reasonably delayed for a period of time. He is friendly, helpful, and courteous. The waiting room at this store is off the hook! Area includes free bottled water, complimentary cookies and other snacks, spacious television area, plenty of seating, and two computers equipped with high speed internet and a printer. What else do you need? I plan on taking my subaru to the Chandler dealer for years to come. More

Service Person, Kristy, is excellent, trustworthy, and provides you with options. All the people at this dealership really want to have you as a satisfied customer. Provide transport home until your car i provides you with options. All the people at this dealership really want to have you as a satisfied customer. Provide transport home until your car is repaired. I liked them so much, I ended up buying a new Outback while my car was being repaired. Don W More