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Subaru Superstore - Service Center

Chandler, AZ

4.5
237 Reviews

237 Reviews of Subaru Superstore - Service Center

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March 15, 2019

Good things come to those who WAIT Had a small but deep scratch on my new Forester that we noticed when we picked up the vehicle. They said come back the next day and they will buff More

by Mdbaer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Darby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Morrision Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
Mar 20, 2019 -

Subaru Superstore responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 27, 2019

An amazing service department Darien in the service department went way above and beyond to make this very trying time a wonderful experience. My Impreza Sport was two months past More

by Dianne griego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darien
Mar 05, 2019 -

Subaru Superstore responded

Hi Dianne, thank you so much for your positive comments about Subaru Superstore of Chandler! We appreciate your business and look forward to your next visit!

February 25, 2019

Another awesome experience! This was my second purchased Subaru through Ron Lundberg, @ Subaru Superstore of Chandler. I would recommend to any and everyone that is looking to pu More

by CamWRX92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Lundberg
Feb 27, 2019 -

Subaru Superstore responded

Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2018

Recall fix Glen in the service depot. Very helpful and knowledgeable. This store is very clean and well kept up. They cared that we were there. They stayed More

by Ganny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen in service
Nov 01, 2018 -

Subaru Superstore responded

Ganny, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru Superstore of Chandler! Please reach out to us if there is anything else we can do for you! We hope you have a great day!

October 18, 2018

Tried to overcharge me for an oil change Poor service. Over priced. Didn’t offer price as listed online. Had to request it. No one greeted me. Was told windshield fluid was topped off, was no More

by subielife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincent Maurer
October 02, 2018

Excellent Customer Service Hari has been my contact for obtaining a new shortblock for my 2009 Forester and he was extremely knowledgeable and his customer service is top knot h More

by Aylor’s
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hari Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Subaru Superstore responded

Thank you for the 5-staff rating about our team member, Hari! We appreciate your business and look forward to seeing you next time.

August 14, 2018

Appreciation Thank you for the exceptional service we have received. Without exception each department has been professional and gracious. Having been Toyota cust More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Each without exception at that locale, Kendyl Taylor
Aug 22, 2018 -

Subaru Superstore responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience regarding your recent service visit at Subaru Superstore of Chandler. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2018

Never Going Back I brought in my personal lease vehicle for regular service (warranty covers first 2 years of maintenance). Was told 1 hour wait but ended up waiting 2 More

by Rooney
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Vincent Maurer
Jul 03, 2018 -

Subaru Superstore responded

Hi Rooney, thank you for bringing this matter to our attention. We sincerely apologize for the dissatisfactory service you received from our team. Please call Douglas Attig, our Service Director, at Subaru Superstore of Chandler. His direct line is 480-268-2470. We look forward to hearing from you and amending the situation.

June 28, 2018

Second Subaru. Came in for maintenance and got a new vehicle I had been thinking about trading in my low mileage Subaru Forester and I found a beautiful Croostrek on the floor Tom was very professional as well a More

by Mickeymouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Darby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Cain
Jun 30, 2018 -

Subaru Superstore responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

April 06, 2018

Don't have the dealer tint your windows Purchased a used car from Jack Callaghan. The purchase was very good and Jack was great to work with. Had a buzzing issue and found that the window t More

by SMyers5811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Attig
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