Subaru Superstore

The folks at the dealership were straightforward, on-the-level, and answered all of my questions thoughtfully. Steve Bollman was a great representative to work with and he was patient with me as I as on-the-level, and answered all of my questions thoughtfully. Steve Bollman was a great representative to work with and he was patient with me as I asked a bunch of questions to determine which car was right for me. The other employees I worked with (Daniel, Gary) were also very friendly. More

Everyone at the dealership was quick, efficient, polite, straightforward and made the usually miserable car-buying experience actually not bad at all! I felt we were being helped rather than fleeced. It w straightforward and made the usually miserable car-buying experience actually not bad at all! I felt we were being helped rather than fleeced. It was a great experience and I will drive the extra distance for my maintenance because everyone there exceeded expectation. More

Using a thesaurus all the words for “outstanding” constitute my review. (If you have something to say, say it. Then shut up! I’ve said it.) constitute my review. (If you have something to say, say it. Then shut up! I’ve said it.) More

We have lived in the Valley for over 30 years and during that time, my wife and I have bought Acuras, Toyotas, Hondas and just recently, our very first Subaru (a 2020 Outback Onyx XT). The purchasing experi that time, my wife and I have bought Acuras, Toyotas, Hondas and just recently, our very first Subaru (a 2020 Outback Onyx XT). The purchasing experience at the Subaru Superstore was far and away the easiest and most pleasant we have had so far. This is how the car purchasing experience SHOULD be. David Griffin (Griz), our salesperson, was knowledgeable, helpful, and very laid back. No high pressure here! He patiently let both my wife and I test drive the vehicle on two separate visits. He didn’t even try to lay the “what can I do to sell you a car today” line on us! He sent us home with a quotation with all the details spelled out in writing and a final bottom line price, so there were no surprises. I had naturally looked the car up on Edmunds, and the price Griz gave us was so good, I didn’t even quibble (that’s a first!!) At purchase time, Brent Beck helped us with our finances and he continued the level of professionalism and low pressure that Griz showed us (at other dealerships, the transaction with the finance person felt like an arm-wrestling match!! Not so with Brent, he was great). Darrin walked us through all the features of the car (and these days, there are A LOT of features) and made sure that all our questions were answered before we drove the vehicle off the lot. Chandler Subaru has also followed up with me several times since the purchase, making sure that all our questions were answered and that we were satisfied. Subaru offers a follow-up meeting (which they call “Love Encore”, a rather amusing name) two weeks or so after the purchase. This is a meeting to go back over the features of the car and answer any questions that have come up. Dustin Fleger met with me and fully met the high standards that Griz, Brent and Darrin had established. He was knowledgeable and friendly. The experience we had with Subaru Superstore of Chandler is a textbook example of how you generate repeat business. More

Had a great experience purchasing a new Ascent! Our sales associate John B. was great and easy to work with. Marc in finance made the paperwork process quick and easy. Our delivery team was also great to wor associate John B. was great and easy to work with. Marc in finance made the paperwork process quick and easy. Our delivery team was also great to work with and super helpful and friendly. More

Tom is very knowledgeable. He did not steer us to the most expensive option but made a great match between our needs and the certified pre owned car we did end up buying. He continues to provide support most expensive option but made a great match between our needs and the certified pre owned car we did end up buying. He continues to provide support after sale, answering calls and questions. Subaru offered a fair price and the car quality is meeting all our expectations More

Thanks Subaru Superstore of Chandler and especially to David in sales for a pleasant experience and delivery of my 2020 Subaru WRX STi in crystal white pearl. I received a fair deal and experienced excell David in sales for a pleasant experience and delivery of my 2020 Subaru WRX STi in crystal white pearl. I received a fair deal and experienced excellent customer service from David and other sales floor staff that were more than accommodating. More

Great sales rep! Followed up promptly and with great information. Dealership experience was fast and courteous! We love the vehicle! We'll shop with them again! information. Dealership experience was fast and courteous! We love the vehicle! We'll shop with them again! More

Ever one was very friendly and did a great job, in showing me the vehicle; and purchasing a vehicle and showing me how every thing works. Thank you! showing me the vehicle; and purchasing a vehicle and showing me how every thing works. Thank you! More

Left a different dealer (Auto Nation Subaru) after getting low-balled on my trade in. Got a fair price for my trade in and a great deal on a new Subaru. Everyone at the dealership was friendly and getting low-balled on my trade in. Got a fair price for my trade in and a great deal on a new Subaru. Everyone at the dealership was friendly and courteous. It's a longer drive for me but well worth my time and effort. I'll be back in 20 years when I need to replace the Subaru!! ;-) More