Subaru Superstore

Booked an appointment by phone. Arrived there being told there is no record of that appointment. Was brought to Jerry Z and he shows no sympathy or sorry to this situation and didn' Arrived there being told there is no record of that appointment. Was brought to Jerry Z and he shows no sympathy or sorry to this situation and didn't show any willingness to further help. Understand that it was not his fault that the appointment was not successfully booked, but as a service adviser he should at least express sorry to my case at the first place. I was being treated like a random person who want to drop in and pretend I had a appointment booked. All he need to do is just a truly heartful sorry and help me book a appointment which he did none of the two. Some other staff i met was really friendly. Was happy with Subaru supercenter for a long time but this is the first time i'm thinking to switch to a different dealership for my car services if these kind of things happen again. More

Pleasant, calm, friendly, informative, patient, reasonable, honest, knowledgeable, and polite. We had a great time! reasonable, honest, knowledgeable, and polite. We had a great time! More

Employees are helpful and courteous. Snacks were provided with comfortable places to sit and work. I came in unscheduled and was accommodated in a reasonable amount of time. Snacks were provided with comfortable places to sit and work. I came in unscheduled and was accommodated in a reasonable amount of time. More

Great customer service, employees were friendly and professionals. Free snacks in lobby was a nice surprises professionals. Free snacks in lobby was a nice surprises More

Bought the WRX here. First service maintenance was exceptional. Very helpful and courteous. If my car can speak it will say Please bring me back here. First service maintenance was exceptional. Very helpful and courteous. If my car can speak it will say Please bring me back here. More

This is our third vehicle and we love our Subaru that we purchased thru Griz he’s always been great to deal with and kept us informed of our end of lease options always returned calls. Would not hesitate t purchased thru Griz he’s always been great to deal with and kept us informed of our end of lease options always returned calls. Would not hesitate to purchase from him. More

As always it was a totally awesome. They checked over the car issue and explained it thoroughly and quickly took care of it. This dealer has super customer service which is why I cont They checked over the car issue and explained it thoroughly and quickly took care of it. This dealer has super customer service which is why I continue to bring my 6 year old outback to them. More

The shop is very clean and beautiful. Griz explained the viehcle very kindly and precisely. Griz explained the viehcle very kindly and precisely. More

My express advisor was Ms. Swinford. She was very professional and informative. I went into dealership for semi-annual oil change and vehicle inspection. I found out I neede Swinford. She was very professional and informative. I went into dealership for semi-annual oil change and vehicle inspection. I found out I needed a new battery. It was ordered and I came back to have it installed. My advisor even installed a new filters inside and under the hood for me. No problems and my vehicle is running fine! Excellent experience! More

Griz was helpful and accommodating when test driving the various cars. I was glad when he called to let us know that two 2025 Outbacks had just come in. We were planning to use my Legacy for a trade in the various cars. I was glad when he called to let us know that two 2025 Outbacks had just come in. We were planning to use my Legacy for a trade in but learned that you really lowballed the value of the Legacy and we sold it elsewhere for a much higher amount that you were willing to give us. More