Subaru Superstore

I had a pleasant experience with Darby, he was transparent about the vehicle and buying process, and was willing to negotiate on the deal. As this was my first time financing a car, I appreciate h transparent about the vehicle and buying process, and was willing to negotiate on the deal. As this was my first time financing a car, I appreciate his thoroughness and positive attitude. After a distasteful experience with Camelback Subaru, this Chandler location was a breath of fresh air, and I would certainly recommend this dealership if you are in the market for a Subaru. Keep up the good work! More

Thomas was great to deal with. He gave me all the relevant information and didn't make me feel pressured to make a decision. When i got to the dealership everything was done exactl He gave me all the relevant information and didn't make me feel pressured to make a decision. When i got to the dealership everything was done exactly as we agreed. It's my second time working with Subaru Superstore and I would go back again the next time I need a car. More

The service department is very good. Not perfect but very good. You will not find better with any of the other area dealer service departments. I consider them the best in the Phoenix a Not perfect but very good. You will not find better with any of the other area dealer service departments. I consider them the best in the Phoenix area. I only service my Subaru at a dealer service department as I only want trained Subaru techs and OEM Subaru parts. I have used them for service many times over the last 14 months. I am new to the area but not new to Subaru having owner 5 Outbacks and 1 Legacy. I am personally in another area of the repair business and I want my vehicle fixed correctly exactly the way I do repairs and service my own clients. These guys try very hard and do run a 1st class operation. They are willing to get things right if there are issues and they are willing to help work with Subaru for unusual issues when a vehicle is out of warranty. Their prices are not cheap for service and you might pay a little more for parts but, for people that stand behind their service and genuinely listen when there are service issues ( and there have been some), doing business with them is worth it for me. I am willing to pay for trained service techs and their expertise. Subaru as a manufacturer is not perfect and there are issues with their cars same as any other make. I consider a great service department as a most valuable part of vehicle ownership. They are not the only dealer I have gone to in the area but they are the only dealer service department that I will use. More

This is my first Subaru purchase. From start to finish, I was NEVER pressured to buy, from the test drives to deciding which model was right for me. David answered all of my questions From start to finish, I was NEVER pressured to buy, from the test drives to deciding which model was right for me. David answered all of my questions. I ordered my Subaru with a delivery date that I chose. I really felt David and the dealership, put the customer and my needs/wants first. My absolute best car buying experience! More

Sean was excellent! He went though all the of the cars features with me as well as all of the paperwork. He thouroughly explained the difference between purchasing and l He went though all the of the cars features with me as well as all of the paperwork. He thouroughly explained the difference between purchasing and leasing and what would be best for my budget. He was kind, thoughtful, and knowledgeable. Highly recommend! More

Thomas goes above and beyond what one would expect when leasing or buying a car. Today, I bought my third leased Subaru. Mr. Darby made this possible. He greeted me at the door with water and sat with me t leasing or buying a car. Today, I bought my third leased Subaru. Mr. Darby made this possible. He greeted me at the door with water and sat with me to explain the pros and cons of leasing versus buying out my leased Crosstrek, so that I could make an informed decision. He is always patient, attentive, and mindful. He treats every customer like family. I felt as if I was sitting at the dinner table with a family member offering sound advice. He is trustworthy and will take action to make sure you are comfortable and leave knowing you made the right decision. He embraces the values and mission of Subaru. If you are thinking of maybe getting behind the wheel of Subaru, go see him, he wants you to be happy. He thrives off the satisfaction of his customers. He is the best of the best. Make mistake about that. More

The best first time experience. I had visited many different dealerships and felt pressured or pushed to purchase right now. However here I felt like the time I needed was give. Ver I had visited many different dealerships and felt pressured or pushed to purchase right now. However here I felt like the time I needed was give. Very open, friendly, and helpful. More

Have been a longtime customer of Subaru and they always make the leasing/buying experience easy! Thomas Darby assisted me w/ buying out my current lease and was very communicative and made the process quic make the leasing/buying experience easy! Thomas Darby assisted me w/ buying out my current lease and was very communicative and made the process quick and easy! Definitely recommend him! More

The dealership is convenient, clean, employees are friendly. The process of choosing a vehicle is easy . The process of test driving a vehicle is easy. The process of understanding the price of a vehi friendly. The process of choosing a vehicle is easy . The process of test driving a vehicle is easy. The process of understanding the price of a vehicle selected is straight forward. The trade in process is easy. More

Great Dealership, great service and wonderful people. Dave Griffin explained everything wonderfully and really made me feel comfortable with car-buying process. This was my first car and am I left with a Dave Griffin explained everything wonderfully and really made me feel comfortable with car-buying process. This was my first car and am I left with a great memory and a great car! More