Subaru Superstore

If you take into consideration that we, my wife, son and I purchased a total of four new cars and two used ones from Bud Thurston dealerships in the past 11 years, we wouldn't be rating your business great, I purchased a total of four new cars and two used ones from Bud Thurston dealerships in the past 11 years, we wouldn't be rating your business great, we just wouldn't be doing business with you anymore. Kristi is an outstanding service advisor and a pleasure to work with. She even offered to service my Acura although I do believe that Todd Goldhammer would miss my periodic service visits. Keep up the excellent work and we will continue to purchase automobiles and have them serviced from you. More

I'm from Utah where we tend to get a fair amount of snow. After my wife had totaled her front-wheel drive Honda Accord by sliding into a truck during a big winter storm, I knew we needed the safety of an all After my wife had totaled her front-wheel drive Honda Accord by sliding into a truck during a big winter storm, I knew we needed the safety of an all-wheel drive Subaru. I looked around my area to find something nice, but there was nothing that great in the price range we had in mind. After scouring the internet I found a 2008 Legacy at the Subaru Superstore in Chandler. I emailed them inquiring about the car and I received a very prompt and detailed email in return from Gus Kostopulos. I wanted to know more, so I gave Gus a call and he had it going on. Not only did he tell me all about the history of the vehicle, he walked out to the car, while on the phone, and described the condition of everything on the exterior and interior. He was super detailed and that helped immensely as I was 600 miles away. When I decided that I wanted the car, Gus came and personally picked me up from the airport and brought me to the dealership. Once there, I was totally impressed by the beautiful building and the super friendly staff. Everyone came up and shook my hand and made me feel welcome. The paperwork was simple and Les in Finance was awesome to deal with. The car itself was even better than Gus had described and it was detailed thoroughly before I picked it up. It's hard to find a salesperson you can trust when buying a car, but Gus nailed it. I plan on going back to him when I need to purchase another car in the future. If you're in Phoenix and need a car, go to Gus and he'll take care of you. The only downer about the whole situation is that they're in a different state because I would go there for all my service needs as well. More

Mike is the reason I am there. He is very good at what he does. Also everyone I have met have been very helpful and friendly. I would recommend your dealership to anyone. Keep up the good work and THA he does. Also everyone I have met have been very helpful and friendly. I would recommend your dealership to anyone. Keep up the good work and THANK YOU. This was my first time there and the dealership looks very sharp. More

Brought my car in for a mechanical issue. Service was very quick (done the same day), the problem got fixed, and the price was reasonable. Every member of the staff I had contact with was very friendly a very quick (done the same day), the problem got fixed, and the price was reasonable. Every member of the staff I had contact with was very friendly and happy to help. This was my first experience with this dealership and I will definitely be bringing my car back here. More

We are totally pleased with our experience at the Subaru Superstore. All of the personel that we dealt with were both friendly and professional. We have already placed pictures on our FaceBook accout indica Superstore. All of the personel that we dealt with were both friendly and professional. We have already placed pictures on our FaceBook accout indicating how pleased we are. We also visited the dealership for follow-on options, and the service department was exceptional. More

Mike Harris, Kristi Moore, and Raul Ramirez were very helpful in answering service, pricing and parts questions. Service was prompt, my car was washed, and staff was very friendly. Dealership/waiting a helpful in answering service, pricing and parts questions. Service was prompt, my car was washed, and staff was very friendly. Dealership/waiting area was very clean and well stocked with snacks, drinks, and reading material...and TVs. It is a pleasure having my car serviced at this dealership! More

I would highly recommend the Subaru Superstore in Chandler for anyone looking to purchase a new car. John Dye and the rest of the team were friendly, knowledgable and courteous throughout the proces Chandler for anyone looking to purchase a new car. John Dye and the rest of the team were friendly, knowledgable and courteous throughout the process. We did not feel rushed, haggled or pressured as we had experienced at other dealerships. We felt they truly appreciated our business and respectfully answered our many questions/inquiries. In the end, we recieved a quality vehicle at a good price! More

Servicing our new Outback is a breeze. Everyone is friendly and helpful. Mike is an absolute pleasure; he was more than accommodating of my crazy schedule. He did all the little 'extras' to make my se friendly and helpful. Mike is an absolute pleasure; he was more than accommodating of my crazy schedule. He did all the little 'extras' to make my service experience positive. They even provided a loaner at no cost!!! Best part is that my car comes back cleaner than when I leave it! Thanks Subaru - WOW! More

This was the easiest, most positive car buying experience I have ever had. I found a very specific used vehicle on the lot via the Internet. I knew exactly what I was willing to pay before I got there. I I have ever had. I found a very specific used vehicle on the lot via the Internet. I knew exactly what I was willing to pay before I got there. I called ahead before driving to the dealership to see if the vehicle was still available. The vehicle was ready for a test drive before I arrived. There was no haggle over the price even though they did come down significantly from where they started. It was almost as though the salesman was acting as my agent in getting the price where I wanted it. The department has an overall low-key atmosphere where I felt comfortable rather than feeling the need to hide as some dealerships. More

First, I could sense every Chandler Subaru Superstore Sales Associate and Sales manager that I met were all very respectful and friendly*. I went to six other dealerships in two days and they rushed thro Sales Associate and Sales manager that I met were all very respectful and friendly*. I went to six other dealerships in two days and they rushed through showing the car, they didn't make eye contact, and proved that they cared very little. Subaru was very honest and straight forward, I didn't find difficulty trusting them as I did with other dealerships. Overall, I rate a 10 out of 10 for great customer service! I am happy to drive a Subaru. More