Subaru Superstore

Brought my car in for a mechanical issue. Service was very quick (done the same day), the problem got fixed, and the price was reasonable. Every member of the staff I had contact with was very friendly a very quick (done the same day), the problem got fixed, and the price was reasonable. Every member of the staff I had contact with was very friendly and happy to help. This was my first experience with this dealership and I will definitely be bringing my car back here. More

We are totally pleased with our experience at the Subaru Superstore. All of the personel that we dealt with were both friendly and professional. We have already placed pictures on our FaceBook accout indica Superstore. All of the personel that we dealt with were both friendly and professional. We have already placed pictures on our FaceBook accout indicating how pleased we are. We also visited the dealership for follow-on options, and the service department was exceptional. More

Mike Harris, Kristi Moore, and Raul Ramirez were very helpful in answering service, pricing and parts questions. Service was prompt, my car was washed, and staff was very friendly. Dealership/waiting a helpful in answering service, pricing and parts questions. Service was prompt, my car was washed, and staff was very friendly. Dealership/waiting area was very clean and well stocked with snacks, drinks, and reading material...and TVs. It is a pleasure having my car serviced at this dealership! More

I would highly recommend the Subaru Superstore in Chandler for anyone looking to purchase a new car. John Dye and the rest of the team were friendly, knowledgable and courteous throughout the proces Chandler for anyone looking to purchase a new car. John Dye and the rest of the team were friendly, knowledgable and courteous throughout the process. We did not feel rushed, haggled or pressured as we had experienced at other dealerships. We felt they truly appreciated our business and respectfully answered our many questions/inquiries. In the end, we recieved a quality vehicle at a good price! More

Servicing our new Outback is a breeze. Everyone is friendly and helpful. Mike is an absolute pleasure; he was more than accommodating of my crazy schedule. He did all the little 'extras' to make my se friendly and helpful. Mike is an absolute pleasure; he was more than accommodating of my crazy schedule. He did all the little 'extras' to make my service experience positive. They even provided a loaner at no cost!!! Best part is that my car comes back cleaner than when I leave it! Thanks Subaru - WOW! More

This was the easiest, most positive car buying experience I have ever had. I found a very specific used vehicle on the lot via the Internet. I knew exactly what I was willing to pay before I got there. I I have ever had. I found a very specific used vehicle on the lot via the Internet. I knew exactly what I was willing to pay before I got there. I called ahead before driving to the dealership to see if the vehicle was still available. The vehicle was ready for a test drive before I arrived. There was no haggle over the price even though they did come down significantly from where they started. It was almost as though the salesman was acting as my agent in getting the price where I wanted it. The department has an overall low-key atmosphere where I felt comfortable rather than feeling the need to hide as some dealerships. More

First, I could sense every Chandler Subaru Superstore Sales Associate and Sales manager that I met were all very respectful and friendly*. I went to six other dealerships in two days and they rushed thro Sales Associate and Sales manager that I met were all very respectful and friendly*. I went to six other dealerships in two days and they rushed through showing the car, they didn't make eye contact, and proved that they cared very little. Subaru was very honest and straight forward, I didn't find difficulty trusting them as I did with other dealerships. Overall, I rate a 10 out of 10 for great customer service! I am happy to drive a Subaru. More

Had my 07' Legacy serviced here since it was the closest subaru dealership to my place. The staff was helpful and friendly. The place had free fresh coffee dispensing machine and a variety of snacks includi subaru dealership to my place. The staff was helpful and friendly. The place had free fresh coffee dispensing machine and a variety of snacks including fruits. All trash cans to my amazement were automated! Never had I've seen one before. The restrooms were clean, actually the whole place was clean. They have 2 Desktop computers with DSL Hi-speed internet that I used while waiting for my car's maintenance to get done. PLus They have a photocopy/fax machine that you could use for free! It was by far the best waiting place I've been to. I recommend this dealership to have their cars serviced. They are really honest! More

We just purchased a 2010 Subaru Outback wih only 7800 miles from the Subaru Superstore. I really liked he fact Gus didn't pressure us to buy the car when we decided to sleep on it before making a decison miles from the Subaru Superstore. I really liked he fact Gus didn't pressure us to buy the car when we decided to sleep on it before making a decison.. He provided his cell phone number and was readily available to answer any qustions we had. When we did decide to buy, the transaction was effecient and Gus took the time to go over every detail of the car. The fiance department also was able to provide a lower interest rate than we were quoted by our bank and we had a very positive experience from start to finish. By far, the best experience that we've ever had with any car dealership. More

The cost for changing the spark plugs was horrible. $54.96 parts and $90 labor. I was appalled. The other cost was reasonable but still higher than other places for an oil change which was $32.95. I lo $54.96 parts and $90 labor. I was appalled. The other cost was reasonable but still higher than other places for an oil change which was $32.95. I love my Subaru but the dealerships cost is way above the adverage price. No wonder people go elsewhere for service. Besides the cost I love that dealership. But the cost is too high and with the economy the way it is "why should anyone pay that much extra for dealership service?" More