Subaru Superstore

I LOVE MY NEW FORESTER! So far (only owned for two days but...), best car I have ever owned! Seems fitting somehow that the experience of buying the car would have also been the best car buying experience but...), best car I have ever owned! Seems fitting somehow that the experience of buying the car would have also been the best car buying experience I have ever had as well. I know that a statement like that can be relative. Most car buying is a nightmare! Before my wife and I went out the other day to visit a dealer, we where dreading the prospect of being hounded by sales people, being steered towards vehicles and packages that we did not want, being bombarded by pitches for add-ons and rust proofing, cooling our heels in some cubicle while our "salesperson" goes back, again, to "run this buy" some other someone who can actually make a deal but who I can't talk to. Then finally signing a less than good deal for a car we really aren't sure about and probably won't be able to wait to trade in as soon as we can get some kind of value out of it. That was as far from our experience at Subaru Superstore in Chandler as one can possibly get. Simple words tell simple truths. Gus Kostopulos and Subaru Superstore in Chandler Arizona have, flat out, changed my opinion of the car buying experience. I have never been more satisfied with the deal, more confident of the purchase nor more comfortable with the person I was dealing with. I WILL be telling people to buy a Subaru from Gus. Whether they need one or not! Thank you Gus. I LOVE MY FORESTER!! C. Foote More

The most pleasant new car purchase experience I've ever had. Everyone I met at the dealership was friendly, courteous, polite, knowledgeable and demonstrated an attitude of competence for the dealership a had. Everyone I met at the dealership was friendly, courteous, polite, knowledgeable and demonstrated an attitude of competence for the dealership as a whole. I never felt pressured and was comfortable asking many questions. The vehicle delivery was the most complete I've ever experienced. I would highly recommend this dealership and Gus or George to anyone looking for a new Subaru in the greater Phoenix area. More

We were quickly greated and test drove 2 vehicles. The car we wanted was no longer available. The sales person checked other dealterships without success. They made us a killer deal on a similar car wit car we wanted was no longer available. The sales person checked other dealterships without success. They made us a killer deal on a similar car with more options. The process was smooth and comfortable. The employees were helpful and friendly without being pushy or "false". More

You guys are awesome...by far the best dealership I have ever dealt with. This is the second time we've used your services. We're Canadian, but I would far prefer leaving servicing for the 6 months that we ever dealt with. This is the second time we've used your services. We're Canadian, but I would far prefer leaving servicing for the 6 months that we spend in the US and having it done at your dealership. We just bought a Subaru for the 1st time (2011 Outback) and are very happy with the vehicle. The waiting facility is also excellent...pretty easy to pass an hour or so there while waiting for the vehicle. Thanks again for a great experience. Best Regards, Mike Lederhouse More

I am spending winters in Mesa and am so happy that I found your dealership, your people are the greatest....The gentleman that helped me made a huge difference in my day. I was to start for home to New found your dealership, your people are the greatest....The gentleman that helped me made a huge difference in my day. I was to start for home to New York this morning and my service engine light came on my cruse would not work and my all wheel drive would not work either. He made me feel great when in no time at all he came out with my keys all ready to go washed and cleaned as much as he could because my car was Packed to go home. I can not thank you enough for being the dealership you are. Sincerely, Marianne Hauer More

I recently changed my primary dealership from a dealership on Scottsdale to the Subaru Superstore and have been very happy with the change. Customer Service: The customer service and friendly dealership on Scottsdale to the Subaru Superstore and have been very happy with the change. Customer Service: The customer service and friendly atmosphere of the dealership is amazing and you can tell that the people they hire are genuinely there to help you. The service advisers know their product and really go out of their way to help you. I was pleased to see that Mike was now working at the Subaru Superstore. He works very hard to make sure you are taken care of and provides excellent customer service. Quality of Work: Every time I bring my car in for service I am pleased with the results. The problem is diagnosed and repaired quickly and correctly the first time every time. Friendliness: As mentioned above, the employees have a great attitude and work ethic. They want to be there, enjoy their job and have a professional and friendly attitude towards customers and each other. Overall Experience: I've been pleased with every experience I have had at this dealership and will continue to use their services for all my maintenance and sales needs. Price: Being a dealership it may be a bit more expensive than an independent service provider but you know that the quality of work is guaranteed, they will use genuine Subaru parts, and the people working on your car know exactly what they are doing since they are Subaru specialists. More

It's a pleasure to visit Subaru Superstore. All of the personnel are professional and friendly. The waiting room is beautiful. The captions on the extra TV screens are a big improvement! (used to have f personnel are professional and friendly. The waiting room is beautiful. The captions on the extra TV screens are a big improvement! (used to have five screens with sound on only the big one). And the cookies are delicious! More

WOW, what an experience - I've been in many dealerships and test driven more than a few cars in the past 2 years as I moved toward the decision to purchase an Outback from the Subaru Superstore in Chandler and test driven more than a few cars in the past 2 years as I moved toward the decision to purchase an Outback from the Subaru Superstore in Chandler. No dealership has ever treated me with such regard and respect. I felt completely comfortable to explore and ask questions at the Superstore. Never before have I driven away with the feeling of complete satisfaction in a purchase. I have owned many cars before, yet never received such comprehensive orientation directed at vehicle operator/ownership. Gus Kostopulos is at the top of his game as "El Professor de la Subaru" - he is masterful in his people skills and extremely knowledgable about the automobile he is selling. I would recommend Subaru get him on video and share globally this maestro at work via Youtube. I may be a Subaru family member for life . . . this dealership has earned more than my business in the purchase of a car. Don't miss an opportunity for the extraordinary car buying experience - shop the Subaru Superstore!! More

I knew Mike from his former Subaru employer, and am very happy to be able to continue to have him as my service contact for my 2002 Forester. Another gentleman (John Dye?) in the sales area was also very f happy to be able to continue to have him as my service contact for my 2002 Forester. Another gentleman (John Dye?) in the sales area was also very friendly and answered some questions I had about the newest model Forester. I am hoping to purchase another Forester a couple years from now, as I have been very happy with the first two I've had. Overall...a very good first impression of the Subaru Superstore. More

John was very friendly and enthusiastic, without being pushy. He was quite knowledgeable and able to answer all of our questions, even some we forgot to ask. All in all he helped to make our new car buy pushy. He was quite knowledgeable and able to answer all of our questions, even some we forgot to ask. All in all he helped to make our new car buying experience very enjoyable. We look forward to our future dealings with your dealership. More