Subaru Superstore

I recently changed my primary dealership from a dealership on Scottsdale to the Subaru Superstore and have been very happy with the change. Customer Service: The customer service and friendly dealership on Scottsdale to the Subaru Superstore and have been very happy with the change. Customer Service: The customer service and friendly atmosphere of the dealership is amazing and you can tell that the people they hire are genuinely there to help you. The service advisers know their product and really go out of their way to help you. I was pleased to see that Mike was now working at the Subaru Superstore. He works very hard to make sure you are taken care of and provides excellent customer service. Quality of Work: Every time I bring my car in for service I am pleased with the results. The problem is diagnosed and repaired quickly and correctly the first time every time. Friendliness: As mentioned above, the employees have a great attitude and work ethic. They want to be there, enjoy their job and have a professional and friendly attitude towards customers and each other. Overall Experience: I've been pleased with every experience I have had at this dealership and will continue to use their services for all my maintenance and sales needs. Price: Being a dealership it may be a bit more expensive than an independent service provider but you know that the quality of work is guaranteed, they will use genuine Subaru parts, and the people working on your car know exactly what they are doing since they are Subaru specialists. More

It's a pleasure to visit Subaru Superstore. All of the personnel are professional and friendly. The waiting room is beautiful. The captions on the extra TV screens are a big improvement! (used to have f personnel are professional and friendly. The waiting room is beautiful. The captions on the extra TV screens are a big improvement! (used to have five screens with sound on only the big one). And the cookies are delicious! More

WOW, what an experience - I've been in many dealerships and test driven more than a few cars in the past 2 years as I moved toward the decision to purchase an Outback from the Subaru Superstore in Chandler and test driven more than a few cars in the past 2 years as I moved toward the decision to purchase an Outback from the Subaru Superstore in Chandler. No dealership has ever treated me with such regard and respect. I felt completely comfortable to explore and ask questions at the Superstore. Never before have I driven away with the feeling of complete satisfaction in a purchase. I have owned many cars before, yet never received such comprehensive orientation directed at vehicle operator/ownership. Gus Kostopulos is at the top of his game as "El Professor de la Subaru" - he is masterful in his people skills and extremely knowledgable about the automobile he is selling. I would recommend Subaru get him on video and share globally this maestro at work via Youtube. I may be a Subaru family member for life . . . this dealership has earned more than my business in the purchase of a car. Don't miss an opportunity for the extraordinary car buying experience - shop the Subaru Superstore!! More

I knew Mike from his former Subaru employer, and am very happy to be able to continue to have him as my service contact for my 2002 Forester. Another gentleman (John Dye?) in the sales area was also very f happy to be able to continue to have him as my service contact for my 2002 Forester. Another gentleman (John Dye?) in the sales area was also very friendly and answered some questions I had about the newest model Forester. I am hoping to purchase another Forester a couple years from now, as I have been very happy with the first two I've had. Overall...a very good first impression of the Subaru Superstore. More

John was very friendly and enthusiastic, without being pushy. He was quite knowledgeable and able to answer all of our questions, even some we forgot to ask. All in all he helped to make our new car buy pushy. He was quite knowledgeable and able to answer all of our questions, even some we forgot to ask. All in all he helped to make our new car buying experience very enjoyable. We look forward to our future dealings with your dealership. More

I own another vehicle, I'll just say that its German and expensive. My experience with the Subaru Superstore in Chandler was better than my dealings with the luxury car company. The staff are friendly, th expensive. My experience with the Subaru Superstore in Chandler was better than my dealings with the luxury car company. The staff are friendly, the service is done timely, and the price is reasonable. I highly recommend purchasing and servicing a car at this dealership. Lastly, I would note that when I originally went into the store, all sales staff were busy. The owner of the dealership, Richard, noticed I needed assistance and he showed me the vehicle I was interested in and took me on a tour of the dealership. That says it all for this store. More

My car was in for a 7500 mile service...plus checking for problem with dash illumination. Mike arranged a loaner car. The loaner car was not needed because Mike found that dash illumination did not need re problem with dash illumination. Mike arranged a loaner car. The loaner car was not needed because Mike found that dash illumination did not need repair...just showed me where dimmer switch had accidentally been turned on. Plus oil change, inspection and car wash were completed in an hour. Friendly and courteous service!! More

I took my Subaru Forester in for a routine maintenance and Mike Harris explained the service and price very clearly. He also helped me find coupons that I could use to reduce the price. The facilities (co and Mike Harris explained the service and price very clearly. He also helped me find coupons that I could use to reduce the price. The facilities (comfortable chairs, magazines, televisions, coffee, snacks, restrooms) at the store made my 2 hour wait very comfortable. More

Having dealt with another valley Subaru dealership service department, we came to Subaru Superstore on recommendation of a acquaintance. Our change of dealerships was due to the fact that we felt the service department, we came to Subaru Superstore on recommendation of a acquaintance. Our change of dealerships was due to the fact that we felt there was lack of customer service care/proper concern at the previous dealership. The move to Subaru Superstore as restored our faith in Subaru and was the type of experience any customer should experience with regards to the service of their vehicle ~ honesty, friendliness, concern and immediate follow-through. We will definitely maintain our relationship with Subaru Superstore in Chandler. If we were to consider buying another Subaru in the future, we would definitely make Subaru Superstore our choice for purchase as well. More

We had done extensive internet and magazine research before even looking at Subarus. The rep of the Subaru Superstore sounded good, so we test drove a 2011 Outback. We loved it. Gus was also fantastic! before even looking at Subarus. The rep of the Subaru Superstore sounded good, so we test drove a 2011 Outback. We loved it. Gus was also fantastic! The deal was good and we are loving the car. More