Subaru Superstore

Appreciated honest company Excellent product knowledge, honest, no high pressure sales pitch...great experience... I will return to this location when I am ready to buy... I am Excellent product knowledge, honest, no high pressure sales pitch...great experience... I will return to this location when I am ready to buy... I am confident I will not be taken advantage of or sold stuff I do not want or need... More

Ask for Darby We used to own a Forester, and after trying a few of the other brands out, we decided it was time to go back to Subaru! We missed that solid, safe fe We used to own a Forester, and after trying a few of the other brands out, we decided it was time to go back to Subaru! We missed that solid, safe feeling and the experience of long lasting, low maintenance vehicles. We are getting up there in years, and have bought many vehicles. We walked in hoping to not get beat up too badly, and walk away with a fairly good deal. Darby walked out and greeted us with a genuine smile and offered his hand to shake. From there, he impressed us with his honest personality, product knowledge and absolutely ZERO pressure experience he gave us. He was patient with us, as we had no idea what we wanted and showed us everything we asked to see and answered every question we had to help us select the best vehicle for us. The best part was, when we found the one question he didn't know(regarding snow chains and the AWD system) rather than make up an answer, he went to service and found out! Thank you for being honest and straight forward in an industry where that is rare! If your going to Superstore, definitely ask for Darby! More

The Best (and easiest) Car Purchase Experience I've Ever Had Charlie Webb was a joy to do business with. No pressure, but informative and a sincerely helpful sales rep. When the deal was done Charlie took th Charlie Webb was a joy to do business with. No pressure, but informative and a sincerely helpful sales rep. When the deal was done Charlie took the time to go over all the car functions in detail. When he took me to Pierre Evans to complete the sale and financing, I expected it to be time consuming but Pierre with great respect zipped me right through the process. Over my 70 years, I've purchased many cars but never easier or faster, and with a sense of satisfaction. More

Tom is the best Went in there told him my cituation exactly and how I wanted my payments and with in 24 hrs I had my first wrx by far the best car dealership experien Went in there told him my cituation exactly and how I wanted my payments and with in 24 hrs I had my first wrx by far the best car dealership experience thanks again Darby More

First time experience was a breeze This was my first time getting a new vehicle on my own. I did not know what to expect but the experience was super laid back and the staff was so help This was my first time getting a new vehicle on my own. I did not know what to expect but the experience was super laid back and the staff was so helpful. Everything was straight forward. They helped me get my monthly payments down to the goal i went in woth. I not once feel uncomfortable with the process. Morgan and the rest of the staff who helped are there anytime I need them. The vehicle I got is very new with many features I'm unfamiliar with. That was covered before I left and there are classes I can take to learn more. I couldn't have asked for a better experience. My new Subi is amazing and I can't wait to continue being apart of the Subaru family with the Subaru superstore More

2017 forester purchase I have been looking for a Subaru Forester for quite some time. Found it and ordered it It came in and for now my experience has been great. The vehi I have been looking for a Subaru Forester for quite some time. Found it and ordered it It came in and for now my experience has been great. The vehicle is super. The store has been super and Dave "Griz" has been wonderful to work with. As far as my payment set up I will just have to wait to see how this goes. With Chase some times it's a hit or miss. I am with chase so we'll see. Overall I give the experience a 10 out of 10. More

Glad I bought here - 2 year review Bought a new 2.5 Outback spring of 2015. Morgan the sales person was great. No pressure, just helpful and courtious. There was about a 6-12 week wa Bought a new 2.5 Outback spring of 2015. Morgan the sales person was great. No pressure, just helpful and courtious. There was about a 6-12 week wait for new OB's at the time (all over PHX) but Morgan hooked me up with a new arrival that had yet to be made ready for test drive yet. Once the safety/fluid checks were done we took it out and worked out a price. He then took the car back for window tinting and a few other needed installs like the rear cargo rubber mat and wheel locks. Car was ready ASAP and since the color was luckily what I preferred I did not have to wait months for delivery. Since buying I have been back multiple times for the included 2 years of service + some warranty work (window regulator/motor failure, child door lock latch failure, broken windshield). I've worked with Jason on every visit I think. He has gone out of his way at times (and the tech, Jamie) to help me out and make sure everything is taken care of. Will buy again soon from Subaru Superstore and would recommend Jason and Morgan to anyone looking to buy. More

Best Car Buying Experience Ever! Charlie was great he answered all our questions and concerns. He was friendly, informative, and never pushy. He wanted us to make sure we got the car Charlie was great he answered all our questions and concerns. He was friendly, informative, and never pushy. He wanted us to make sure we got the car that was perfect for us! We walked away with a 2017 Forester and we love it! More

Awesome crew Everyone that we worked with were very helpful they helped with trading in our lease and told us our options and gave us time to make the right decisi Everyone that we worked with were very helpful they helped with trading in our lease and told us our options and gave us time to make the right decision for us . Thanks to everyone at subaru More

I could not buy a vehicle -- until! After shopping very diligently for 3+ weeks for a new vehicle (no trade involved), I stopped in to Subaru Superstore of Chandler. The salesman interv After shopping very diligently for 3+ weeks for a new vehicle (no trade involved), I stopped in to Subaru Superstore of Chandler. The salesman interviewed us and found out what we were both interested. After several hours of showing vehicles to us, he showed us exactly the vehicle that fit our needs. As a result we bought it on the spot. This was the first dealership that explored what we really wanted, and showed us what we wanted -- all others showed us what they had that they wanted to get rid of. We were treated very well by our salesman David Griffin and would recommend him and this dealership to anyone interested in buying a new vehicle. Oh, it was a pleasure to start with one person and stay with that person through completion of the sale -- we did not get the "talk to the manager" pitch which is very common at most all dealerships. For us -- that was the correct way to sell a vehicle. More