Subaru Superstore

Great sales , Great sales people,customer service went beyond expectations. Took time with us & no sales pressure - we had all around , great experience. would refe Great sales people,customer service went beyond expectations. Took time with us & no sales pressure - we had all around , great experience. would refer this dealer to others More

Fantastic Overall We were very satisfied with the entire experience at this dealership. Mr. Darby was great. We were able to get what we wanted exactly and at the pri We were very satisfied with the entire experience at this dealership. Mr. Darby was great. We were able to get what we wanted exactly and at the price we wanted. We were very appreciative that he was patient with us as we had to visit the dealership 3 times before we were ready to buy. We never felt pressured and we never felt in anyway rushed. This was a great experience overall. The gentleman who showed us how to use every detail in the car was excellent. This was very important for my wife as the car had plenty of new tech that we needed to understand. We are extremely excited to use this car and will use the same salesman in the future when we need to purchase another vehicle. More

Fun and enjoyable experience Thanks to Brian for a great car-buying experience. He listened to all our needs and wants and founds an option that fit. This was our first Subaru pur Thanks to Brian for a great car-buying experience. He listened to all our needs and wants and founds an option that fit. This was our first Subaru purchase, but would come back again. It was a pleasant experience, no pressure. Highly recommended. More

Great Experience We were interested in a CrossTrek for our daughter, who attends Northern Arizona Universtiy. We realized the snow that Flagstaff gets in the winter w We were interested in a CrossTrek for our daughter, who attends Northern Arizona Universtiy. We realized the snow that Flagstaff gets in the winter was tough to drive in, and wanted a 4 wheel drive, safer car. Justin showed us a couple different versions of the CrossTrek, and helped us understand not just the overall features, but what makes Subaru's such safe cars. Once we decided on what we wanted, the process of trading in our old car, and coming to a price that we agreed upon was completely hassle free. The entire process of getting the car was easy and not at all stressful. We never felt pressured into anything throughout the process. The Dealership it self is beautiful and clean, and the any staff members we worked with were very friendly and easy going. We would come back again! More

Impressed with Subaru This is the second time we have purchased a vehicle from Subaru Superstore of Chandler, and both times have been good experiences. Our salesman, tech This is the second time we have purchased a vehicle from Subaru Superstore of Chandler, and both times have been good experiences. Our salesman, tech specialist, and finance dept. were all very knowledgeable, professional, and friendly. It's enjoyable to go to this dealership since everyone is so helpful. It always seems to take longer than we plan to be there when we buy a new car, but that seems to be true at all dealerships and when purchasing any vehicle. We will definitely be going back! More

Terrific Price..Seamless Transaction from Start to Finish My wife and I have been seeing Subaru's everywhere for the last 2 years. We checked Consumer Reports and were more than impressed... We shopped My wife and I have been seeing Subaru's everywhere for the last 2 years. We checked Consumer Reports and were more than impressed... We shopped first at Subaru Superstore of Chandler then 3 other dealerships. They all had our Outback, but things felt 'just of'f at other locations....I called Morgan our Sales Rep and he promised a GREAT experience. He produced some good numbers, we went in and bought. Loved it more once we got in our own Outback...The whole experience was Very Different here.... More

Superb customer follow-up after the sale! Shortly after purchasing our 2017 Outback, we took advantage of Subaru Superstore’s free, new owners’ class where new owners can meet with a dealershi Shortly after purchasing our 2017 Outback, we took advantage of Subaru Superstore’s free, new owners’ class where new owners can meet with a dealership representative to answer questions about the numerous safety and convenience features on their new Subarus. Christine Weber was the Superstore representative who led the class. There wasn't a question asked that Christine could not answer. What a delightfully entertaining and informative process. And, the Superstore also provided free food to all in attendance. Subaru Superstore also offered a one-on-one “redelivery” service where new owners can meet with Christine to ask any follow up questions. We took advantage of this service too and were, again, delighted to meet with Christine and challenge the depth of her knowledge of the many features of our new Outback. Again, there was not a single question that we asked that Christine could not answer. She took all time needed to address all of our questions and discuss the features of our car. We never felt rushed. Again, she was personable, knowledgable, and a delight to work with. And, to top it all off, she gave us a free $50 Shell gas card. What a deal! Then today, we dropped by, unannounced, with a maintenance contract question we had and, again, Christine did not hesitate to sit down with us and discuss our questions. Moreover, we were also curious to see what improvements were made in the 2018 Outbacks (not at all interested in buying) and Christine took the time to find one on the lot so we could see for ourselves. It is a breath of fresh air to work with a car dealership that has such a friendly, knowledgable and helpful staff; and to be able to drop in at any time and not feel pressured into buying anything. Thanks, Superstore, and thanks Christine! More

Informative, Fair, and Easy Experience Eddie Bittar made my first Subaru buying experience informative, fair, and easy. He was very knowledgeable about the vehicles as well as patient in h Eddie Bittar made my first Subaru buying experience informative, fair, and easy. He was very knowledgeable about the vehicles as well as patient in helping me find a model, trim, and color that I liked at a price I could afford. I've dealt with some rude, high-pressure car salesmen in the past and Eddie is the exact opposite. If you need a Subaru in the Phoenix area, I suggest you check out Subaru Superstore of Chandler and ask for Eddie. More

Good Experience. I felt the Experience was as good as it gets at a Car Dealership can get , Pleasently Plesed , need to rinse the New cars that are holding in back of I felt the Experience was as good as it gets at a Car Dealership can get , Pleasently Plesed , need to rinse the New cars that are holding in back of store lot . More

Fantastic experience Tom was great! He was kind, Professional, and very helpful. He really took good care of me and has a great deal of knowledge on subarus. I recommend h Tom was great! He was kind, Professional, and very helpful. He really took good care of me and has a great deal of knowledge on subarus. I recommend him to anyone who is lookin to buy a Subaru. More