Subaru Superstore

Ask for "Grizz" - you'll have fun and a great experience! Don't let the corporate feel of the store fool you, this dealership is down to earth. Arrived and was met by Grizz quickly, Grizz presents himself as Don't let the corporate feel of the store fool you, this dealership is down to earth. Arrived and was met by Grizz quickly, Grizz presents himself as a professional with an excellent blend of your new best friend. I was direct with David "Grizz" Griffin that the deal would be made or lost on the trade. Grizz had my car appraised in a matter of minutes and introduced me to the appraiser who was equally professional. Now, this is the moment we all hate...The old offer of X thousand less than a reasonable trade in value...Subaru offers a guaranteed trade value that one can check independent of the dealer value. Guess what? They honored the Subaru trade-in price immediately. Grizz spent time with me shooting the breeze while my offer was being considered. Deal accepted - I'm a buyer. No back and forth - just a fast and fair deal! Outside of a delay with a bank, my total time invested was about 2 hours and I was on my way. More

Wonderful experience I came in with my family to Subaru Superstore of Chandler after visiting a couple of other dealerships that day, and our experience elsewhere was a li I came in with my family to Subaru Superstore of Chandler after visiting a couple of other dealerships that day, and our experience elsewhere was a little uncomfortable because some dealers came off as a tad bit aggressive. In this dealership on the other hand, we were put right at ease by the down-to-earth and balanced attitude of agent Tom Darby. We were incredibly delighted to have him walk us through the whole process. We didn't feel pressured in any way, and engaging with someone so cheerful and funny made the experience terrific! More

First Time Buyer !!! Ask for "Johnny B." Great experience! Spent lots of time at other dealers and had bad experiences to give up but not here! Spoke with Johnny over an internet ad. Great pr Great experience! Spent lots of time at other dealers and had bad experiences to give up but not here! Spoke with Johnny over an internet ad. Great process whole way through. He followed up with me on the vehicles status just like I had asked. Until it was ready to be viewed and it was shiny with that new car smell. Numbers and paperwork was easiest process out of all other dealers! Johnny was a funny cheerful no pressure at all kind of guy. Made the experience that much easier. Also, let us take our time to decide as I sat to makes calls and talk to my family. Don't be fooled very professional individual who really went to bat to help me out get this magnificent vehicle. Would recommend friends family and internet skeptics to go to this man to buy. First time or not! More

The best car shopping experience for me so far Darby has made this experience as smooth and enjoyable as it can be. Definitely ask for this guy. He's incredibly nice, patient, and knowledgeable. So Darby has made this experience as smooth and enjoyable as it can be. Definitely ask for this guy. He's incredibly nice, patient, and knowledgeable. So grateful for having such a helpful agent! More

Outstanding Service! I custom ordered my WRX STI in August. The initial sales person left the company before I took delivery but took the time to notify me that Tom was go I custom ordered my WRX STI in August. The initial sales person left the company before I took delivery but took the time to notify me that Tom was going to take lead point on the sale. The vehicle arrived about 4 weeks earlier than initially expected, Tom was patient while I was in process of selling my Lexus privately. When I finally came in to purchase the vehicle it was quick and easy with paperwork and financing. I can honestly say I spent about 2 total hours at the dealership before driving off in my new 2018 Subaru WRX STI. I am thoroughly pleased with the level of service I received at Subaru Superstore of Chandler. Thank you! More

Not pushy They work with you but don't try to push you into a decision you're not ready for. Easy to work with and I was able to come to a good deal on a 2018 They work with you but don't try to push you into a decision you're not ready for. Easy to work with and I was able to come to a good deal on a 2018 Outback. Also their service dept is outstanding. More

Great experience from beginning to finish My purchase journey began with many questions over 2 weeks. Both Ron Lundberg & David Griffin followed up with calls & emails, just to let me know th My purchase journey began with many questions over 2 weeks. Both Ron Lundberg & David Griffin followed up with calls & emails, just to let me know they were available to make sure I got the right vehicle for a great price. When I was ready to purchase Dylan & David helped me & I know I drove the perfect new Forrester for me off the lot. I found all the staff I interacted with were friendly, great listeners they were fun to talk to. After the purchase paperwork, I met with Brent in Finance who made sure I understand the financial aspect of my purchase (can you spell 0% interest?) on a really fun electronic desk. After my car was cleaned & detailed, I met with Quentin who introduced me to my car's bells & whistles & offered any follow-up instructions needed. The dealership space is clean with comfortable seating, acoustics that almost mutes the voices of others in the open showroom. I was offered water & snacks several times by passing staff. I've been there for service on my previous Forrester & have always been comfortable as I wait. I'm a very happy camper! More

Wonderful No pressure. Everyone pleasant,friendly and helpful. Tom Darby our salesman went above and beyond to be helpful and was very knowledgeable about the No pressure. Everyone pleasant,friendly and helpful. Tom Darby our salesman went above and beyond to be helpful and was very knowledgeable about the vehicle we were interested in. It was a pleasure to do business with Subaru Superstore of Chandler. You will be highly recommended to family and friends. Thank you again for an amazing experience buying a car. More

Great experience and really great salesman. We loved Darby. He kept me in the loop at every part of creating the car I wanted. No pressure and he felt like dealing with a family member. I would We loved Darby. He kept me in the loop at every part of creating the car I wanted. No pressure and he felt like dealing with a family member. I would highly recommend him. The dealership was great too. Zero complaints. It was a pleasant buying experience. More

Wonderful experience All the employees I interacted with were very friendly and exhibited great customer service. The facility is inviting. Very nice experience...I would All the employees I interacted with were very friendly and exhibited great customer service. The facility is inviting. Very nice experience...I would recommend it to anyone looking for a new vehicle. More