Subaru Superstore

Wonderful experience Working with Tom to get our 2019 Forester was easily the best car dealership experience we have ever had. Tom is friendly, knowledgeable, communicativ Working with Tom to get our 2019 Forester was easily the best car dealership experience we have ever had. Tom is friendly, knowledgeable, communicative, and transparent. It’s clear customer experience is very important to him, and he made us feel very supported and comfortable during the entire experiende. I would HIGHLY RECOMMENDED Tom to anyone looking to buy or lease a Subaru! More

Easy and no pressure I usually hate to buy a car just because of the sleezy sales guys and the game/sales process they play. But, at Subaru Superstore I was surprised not I usually hate to buy a car just because of the sleezy sales guys and the game/sales process they play. But, at Subaru Superstore I was surprised not to experience it. That made me want to buy the car even more. Regardless, it was a pleasant experience and I got an awesome car at an awesome price. More

So helpful! Everyone was so kind and helpful, especially Charlie! He sold my mom her car and she recommended him to me. No one was pushy and everyone made my firs Everyone was so kind and helpful, especially Charlie! He sold my mom her car and she recommended him to me. No one was pushy and everyone made my first time buying a car experience painless! More

Great buying experience. Tom Darby is a terrific representative of the Subaru family. He is knowledgeable of the cars and understood completely our needs for a new car. He w Tom Darby is a terrific representative of the Subaru family. He is knowledgeable of the cars and understood completely our needs for a new car. He wasnt 'pushy' and listened to everything we threw at him. He helped us navigate the whole process and made it less intimidating. In the end we got a fantastic car for a great price. Very grateful for the way he helped us. More

Trustworthy , Honest & Humble. In the world of Car dealership,Brian Banks and Subaru Superstore are true outliers.Whether you want to test drive or buy they are honest to the core.T In the world of Car dealership,Brian Banks and Subaru Superstore are true outliers.Whether you want to test drive or buy they are honest to the core.They are perhaps the only ones in the Valley that will provide you transparent quotations,interest rates every time , any time! While other dealers play all typical bad tactics, Subaru superstore provides a true product buying experience that is relaxing, soothing , informative and personal with touch of humor. Brent Beck from finance was friendly and did not pressure us to buy any add-ons. Danielle explained all that we wanted to know about our Impreza very efficiently. While all my car buying "attempts" with other dealerships were forgettable, I am happy that I bought car from Subaru Superstore because these folks respect you, your time and not just your business! More

Great experience! I really enjoyed working with Scott and Bret! Scott helped me find the exact car I was looking for and Bret was easy going and really made for a smoot I really enjoyed working with Scott and Bret! Scott helped me find the exact car I was looking for and Bret was easy going and really made for a smooth process! Neither were pushy and both were really fun to work with! Would definitely recommend Subaru Superstore for great customer service and quality vehicles! More

Great experience. Tom Darby is a great dealer in this Superstore. He is super friendly, courteous, knowledgeable and very accommodating. He worked out a great deal for Tom Darby is a great dealer in this Superstore. He is super friendly, courteous, knowledgeable and very accommodating. He worked out a great deal for me with my trade in for a new Forester. Thanks to Tom and everyone at the Chandler Subaru Superstore! More

The dealership with correct experiences My purchase was a total internet experience, except for closing, I found the vehicle I was looking for with the features I wanted on the internet. I c My purchase was a total internet experience, except for closing, I found the vehicle I was looking for with the features I wanted on the internet. I contacted the Internet Mgr. and started the process. We agreed on an out-the-door-price with a trade-in. The trade-in was within the Kelly Blue Book high low range this was based on my description of the vehicle. John took my word for the condition of the trade and our deal was struck. When my wife and I arrived at the dealership we found the facility to be in great repair with a very nice treat area of fresh fruit, healthy bars, juices, and fresh ground Starbucks coffee. The sell price was as agreed on the internet and we were ready for closing. After closing we had a great one-on-one training class of the features on our new vehicle. More

Darby’s got the deals Tom Darby worked hard to find me a car thaT was with in my budget, but went above and beyond to get the price point down even blow my expectations. Re Tom Darby worked hard to find me a car thaT was with in my budget, but went above and beyond to get the price point down even blow my expectations. Referring all my friends when it comes time to buy a Subaru! More

Salesman and Dealership with Integrity. My wife and I came in to test drive a Subaru Outback and met (Thomas) Darby. He knows the Subaru product line very well and answered all of our quest My wife and I came in to test drive a Subaru Outback and met (Thomas) Darby. He knows the Subaru product line very well and answered all of our questions that we had then took us for a test drive. Darby didn’t blow up our phones just a text a few days later asking if we had any questions. A week or so later we came in for another test drive and sat down to negotiate a deal. It was smooth and easy without the stress of an aggressive salesman/staff. This was by far the best car buying experience that we ever had! All other departments we dealt with were just fantastic! This type of service is set from the top down. It’s nice to see an owner of a dealership set such a high bar for customer service and satisfaction. It has been a pleasure to buy our Outback from Darby and Subaru Superstore Of Chandler! More