Subaru Superstore

My First Car and an Extra Ordinary Service I stopped by at Subaru Superstore, Chandler with no plans at all. I was gonna look for used cars at other dealership, but I thot it wouldn't hurt to c I stopped by at Subaru Superstore, Chandler with no plans at all. I was gonna look for used cars at other dealership, but I thot it wouldn't hurt to check out some cars here. Thomas Darby was my sales person in charge, and he was not just trying to sell the car, but also trying to find a best fit for me and my driving needs. Not to mention, the dealership takes that extra mile to keep their cars in a tip top condition. All the used cars I saw, I couldn't tell if it was ever used. They were just so clean (inside out). Unlike other dealership, Thomas put no pressure on us. I was at Chapman the other day, and the salesman didn't let me leave the dealership without buying a car! Thomas and James gave me tips on buying a used car as in what I should be looking for and what I should be avoiding, and many more things. They are knowledgeable person, they know what he they are doing. I took my time to decide on my purchase. I came back after 2 days, Thomas helped me schedule my test drive, even when he couldn't make it there. I took the test drive, liked the car. Later, I took the car to a mechanic for a pre-purchase inspection (PPI). James helped me get the paperwork done for the PPI. The mechanic told me I was going to buy a really amazing car. james treated me as a family, he's very friendly. Next, I went back to the dealership, got all the paperwork done, and got the car with all my questions answered. Thanks to Thomas and James, my purchase was a really pleasant experience. The price I got for my car, was the cheapest in Arizona, I've done my research well and I know I got the best deal. Would recommend my friends and family for their next purchase. More

Second lease just as satisfied as the first Tom Darby and his associate Kevin were courteous, knowledgeable and helpful in my decision to lease a second Subaru vehicle. The experience was a go Tom Darby and his associate Kevin were courteous, knowledgeable and helpful in my decision to lease a second Subaru vehicle. The experience was a good one and my impression with the dealership is positive. Finance was also a good experience. More

As Good As It Gets Absolutely the best Service Department I have ever been to. The staff is the best... Professional, courtious and friendly. Complete respect for the Absolutely the best Service Department I have ever been to. The staff is the best... Professional, courtious and friendly. Complete respect for the customer and very efficient. My Outback came out of the service department looking like it came off the showroom floor. Once again very impressed. It's a pleasure to do business with Chandler Subaru. More

Made buying a easy process. I worked mostly with Griz. I picked up my Crosstrek today and worked with several other folks but so many things were going on I can't remember the na I worked mostly with Griz. I picked up my Crosstrek today and worked with several other folks but so many things were going on I can't remember the names. Griz is a great person and extremely helpful. More

Amazing Customer Service Amazing staff that made the experience of purchasing my first vehicle amazing. Very hospitable and made my family & I feel at home. Couldn't imagine h Amazing staff that made the experience of purchasing my first vehicle amazing. Very hospitable and made my family & I feel at home. Couldn't imagine have gone through this process with anyone else. More

Great Customer Service Great customer service, friendly staff, Thomas was very informative and we never felt pressured. This is our second Subaru & we will be life long cust Great customer service, friendly staff, Thomas was very informative and we never felt pressured. This is our second Subaru & we will be life long customers. More

Great people I was treated like was family, very easy going people, no pressure make yourself at home, I recommend this dealership for your next vehicle purchases I was treated like was family, very easy going people, no pressure make yourself at home, I recommend this dealership for your next vehicle purchases More

Great overall experience Friendly, fair and easy to work with. We drove down from Prescott. Financing was approved before I got there. The car was detailed & ready when we Friendly, fair and easy to work with. We drove down from Prescott. Financing was approved before I got there. The car was detailed & ready when we arrived. Thomas was prompt, professional & easy going. Thank you, Sara More

Friendly people, the best product We've bought two cars from Tom Darby this year. Tom was genuinely interested in finding out what we wanted, and then helped us find it. It doesn't hur We've bought two cars from Tom Darby this year. Tom was genuinely interested in finding out what we wanted, and then helped us find it. It doesn't hurt that Subaru is the best brand out there, certainly in our price range. Subaru Superstore is a fun place to just hang out. Heaven knows how many times we visited and how patient Tom was with us. More

Great experience, even though we hit some road blocks We were able to drive home with a new Crosstrek even though we hit several unintentional road blocks. The orinal Crosstrek we saw a few days before s We were able to drive home with a new Crosstrek even though we hit several unintentional road blocks. The orinal Crosstrek we saw a few days before sold as we were sitting down to do the paperwork. The exact color and features we were looking for were not available anywhere else. We decided on a different color and Darby helped us through the entire process. Thanks! More