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Subaru South Tampa
Tampa, FL
583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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583 Reviews of Subaru South Tampa
August 23, 2020
I never thought I would give a car dealership 5 starts, but they deserve it. Tommy was a great salesperson, not a pushy in your face type of person which I previously dealt with. He put up with me for a fe but they deserve it. Tommy was a great salesperson, not a pushy in your face type of person which I previously dealt with. He put up with me for a few months while I did my research and thinking. When it was time to buy his gentle nature was still the same. An overall nice guy. When the dreaded time to work with finance came, I was again pleasantly surprised with Julio. Another super nice guy that was not pushy, just helpful. I would definitely recommend Mastro when buying a new car. More
by mareshma
Employees Worked With
Julio A, Tommy R
August 21, 2020
Service people very knowledgeable and helpful. Friendly as usual.I especially like the Multi-point Inspection Form and the explanation given by the Mastro technician. as usual.I especially like the Multi-point Inspection Form and the explanation given by the Mastro technician. More
by EJoh1002
Employees Worked With
Advisor--Cody Washington
August 19, 2020
We had the pleasure of visiting Mastro Subaru this past weekend. We walked away with a new Forester. Why? Because the folks at Mastro are soooo easy to work with. Tommy was a great low-key salesperson an weekend. We walked away with a new Forester. Why? Because the folks at Mastro are soooo easy to work with. Tommy was a great low-key salesperson and Julio made the dreaded finance closing process painless. Easily the best car buying experience we have ever had. More
by Swarty
Employees Worked With
Julio A, Tommy R
August 16, 2020
Just had another superb experience with Jacob and the service team at Mastro Subaru in Tampa. Based on prior experiences it is not a surprise. While I was waiting I decided to take a new Forester for a s service team at Mastro Subaru in Tampa. Based on prior experiences it is not a surprise. While I was waiting I decided to take a new Forester for a spin. Two days later, we bought it. Mastro is an awesome place to do business. More
by Swarty
Employees Worked With
Jacob P
August 14, 2020
Amazing Gabbie at Mastro was simply amazing! From the first phone call to her personal delivery of my new car, she made the experience super easy and enjoyabl Gabbie at Mastro was simply amazing! From the first phone call to her personal delivery of my new car, she made the experience super easy and enjoyable. I felt valued as a customer every step of the way. Highly recommend dealing with Mastro Subaru! More
by Cathy J
Employees Worked With
Gabbie K, Lisa V
August 04, 2020
The way car buying should go All the folks at Mastro were courteous and professional. While car buying can be very tedious due to the amount of paperwork involved,, Julio, in par All the folks at Mastro were courteous and professional. While car buying can be very tedious due to the amount of paperwork involved,, Julio, in particular, made it as easy and quick as possible. The sales team, especially Thompson (Thom) was a joy to work with and I drove home in exactly the car I have pined for during this long siege of COVID. The dealership was super clean and the whole experience was welcoming. Thanks, Mastro Team More
by R.B.
Employees Worked With
Sean M, Dimitrios C, Julio A, Lisa V, Thompson M
July 30, 2020
Enjoyable car-buying experience! Mastro Subaru of Tampa is a very welcoming environment. I drove in from out of town to purchase the vehicle. They had the car detailed and ready to go Mastro Subaru of Tampa is a very welcoming environment. I drove in from out of town to purchase the vehicle. They had the car detailed and ready to go prior to my arrival. Walking into the sales center was a welcome change from the intimidating environment I'm used to entering on car lots. I happened to be there on the 4th of July for which management brought in boxed lunches from Panera for the staff and customers. We were offered drinks by almost every member of staff in the center that day, which indicates the extent of the customer care there. Joseph and Julio were wonderful to work with, both very friendly and knowledgeable. Julio detailed the extra offers/add ons available, offered his opinion on the most beneficial add ons, and did not push it if I declined. Joseph gave me an in-depth tour and made all the features of the Subaru known to me. He also helped in getting me signed in and set up with StarLink/MySubaru as well as walking me through the driver recognition program set-up in the car. They made the car buying experience enjoyable (which is not something I ever thought I'd say!). Also, a shout out to Mike T who helped me during negotiations. I just wish I lived closer so I could take my car there to get serviced! Thank you, Mastro, for an enjoyable experience and for pairing me with my dream car! More
by Erin V
Employees Worked With
Mike T, Joseph M, Julio A
July 26, 2020
I have very positive opinion about this dealer ship generally. However the service dept goofed up on my last visit. The car was in for a check engine light which was evaluated for 4 hours( I waited at generally. However the service dept goofed up on my last visit. The car was in for a check engine light which was evaluated for 4 hours( I waited at the dealership for the car) Two days later the check engine light appeared once again . I made the earliest appt available which was Thurs. AAA replaced battery on Wed when car would not start after a stop at the dry cleaners. No more check engine light. More
by Jamesrlane
Employees Worked With
Lazaro S, Jacob P
July 26, 2020
Mastro Subaru service is always helpful, through, and efficient. The center waiting area is comfortable and clean. Making a service appointment is always easy. Thank you efficient. The center waiting area is comfortable and clean. Making a service appointment is always easy. Thank you More
by Lana
Employees Worked With
Jacob P
July 25, 2020
I’ve been dealing with Mastro in Tampa for many years. The service department is excellent and efficiently handle routine maintenance items and other repairs. I trust their judgment and their work. The service department is excellent and efficiently handle routine maintenance items and other repairs. I trust their judgment and their work. More
by Jnonj47
Employees Worked With
Sean M, Lazaro S, Jacob P
