Subaru South Charlotte - Service Center

Impressed with attitude and performance of the service team, especially Mr. Jay Diaz. Thank you! Georgy team, especially Mr. Jay Diaz. Thank you! Georgy More

Excellent service and courteous staff. Highly recommend this dealership. Have bought several cars from them Highly recommend this dealership. Have bought several cars from them More

Great customer service. They called me about a recall that I did not know about. It was easy to schedule an appointment and asked several times if I needed a loaner car. Great team and service. that I did not know about. It was easy to schedule an appointment and asked several times if I needed a loaner car. Great team and service. More

I take my Subaru Outback to the Subaru dealer on South Blvd. I am very happy with the service & work done to my car. The waiting area is comfortable with coffee, water & snacks available at no cost! The w Blvd. I am very happy with the service & work done to my car. The waiting area is comfortable with coffee, water & snacks available at no cost! The work is done promptly & then I am on my way. Thanks Subaru! More

Great service! Very convenient to schedule! Quick service and friendly staff. Waiting room was comfortable with complimentary snacks and beverages. Also a nice play area for my one-year old. and friendly staff. Waiting room was comfortable with complimentary snacks and beverages. Also a nice play area for my one-year old. More

Excellent sales staff, superior service. I wouldn't go anywhere else Quick in and out, kept up to date, no surprises. #subaruownerforlife. Highly recommend this dealership. anywhere else Quick in and out, kept up to date, no surprises. #subaruownerforlife. Highly recommend this dealership. More

I wouldn’t recommend Subaru to a friend. I bought a new 2020 Outback and have so many issues with it. First, my entertainment console went bad and it took like many appointments over the course of weeks to 2020 Outback and have so many issues with it. First, my entertainment console went bad and it took like many appointments over the course of weeks to get that fixed. Now, I’m having even more issues related to the sound / entertainment system. After 5.5 months, at least one of my speakers is going out, even though I don’t even listen to music above like half volume. And I have the Harman Kardon system that is supposed to be the premium sound system for Subaru. Additionally, my USB ports are seemingly going back. I can use a new cord and it will stop working after a few uses, despite working perfectly fine on other vehicles. Lastly, getting service is a pain. Every time I have a new issue, I have to drive an hour out of my way to have them “diagnose” the issue only to do the same later in the week. The most recent time I called in, I was hung up on by Ryan when I described my issue, and when I called back in, I was told that I’d need to bring my vehicle in again to get diagnosed, and that their earliest appointment was later in the week at a specific time. More

My husband and I both service our cars here and when our son visited from out of town, an issue came up with his vehicle that Subaru South Boulevard immediately took care of. They treated him very well and son visited from out of town, an issue came up with his vehicle that Subaru South Boulevard immediately took care of. They treated him very well and we are so grateful. More