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Subaru South Charlotte
Pineville, NC
108 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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108 Reviews of Subaru South Charlotte
February 23, 2022
I did the majority of my transaction on line, and found them to be very responsive and eager to work with me on a deal. Doug in the dealership helped me complete the transaction and he was great to work wi them to be very responsive and eager to work with me on a deal. Doug in the dealership helped me complete the transaction and he was great to work with. Knowledgeable and professional. More
by dkgray92
Employees Worked With
Doug in Sales and don’t recall the lady in finance but she was excellent too, Patrick Leinthall, Eric Lang
November 04, 2021
Visiting the Charlotte area & had an issue with my Subaru. They got me right in, were very professional & friendly. They explained everything & had me back on the road in no time! Excellent service d Subaru. They got me right in, were very professional & friendly. They explained everything & had me back on the road in no time! Excellent service department! More
by Lysamarie138
Employees Worked With
David Butler
October 01, 2021
Worked with Matthew Schepers on the purchase of our 2022 Subaru Legacy. We had never dealt with Subaru South Blvd before, but we found the dealership personnel to be outstanding. The entire team, especial Subaru Legacy. We had never dealt with Subaru South Blvd before, but we found the dealership personnel to be outstanding. The entire team, especially Matthew, went over and above to make sure my wife was satisfied with her new car. This was our first purchase from this dealership, but we will not hesitate to come back when the time comes for another Subaru. Highly recommended to anyone in the Charlotte area. More
by rotenv
Employees Worked With
Matthew Schepers
April 13, 2021
Jonathan is very professional and pleasant, is the second time I lease a new car from him. I will look for him when is time for my next car. time I lease a new car from him. I will look for him when is time for my next car. More
by sespadiny
Employees Worked With
Jonathan Newton, Lawrence Snipes
April 05, 2021
Great customer service. They called me about a recall that I did not know about. It was easy to schedule an appointment and asked several times if I needed a loaner car. Great team and service. that I did not know about. It was easy to schedule an appointment and asked several times if I needed a loaner car. Great team and service. More
by Jongarr66
Employees Worked With
David Butler
March 19, 2021
I take my Subaru Outback to the Subaru dealer on South Blvd. I am very happy with the service & work done to my car. The waiting area is comfortable with coffee, water & snacks available at no cost! The w Blvd. I am very happy with the service & work done to my car. The waiting area is comfortable with coffee, water & snacks available at no cost! The work is done promptly & then I am on my way. Thanks Subaru! More
by nlaw
Employees Worked With
David Butler
March 14, 2021
Positive experience. . Great sales representative and manager. I was pleasantly surprised by their honesty and willingness to see the sale through. I recommend buying a Subaru with them. manager. I was pleasantly surprised by their honesty and willingness to see the sale through. I recommend buying a Subaru with them. More
by jer_mer_toad
Employees Worked With
Jeff Gamerl, Scott
March 10, 2021
Great service! Very convenient to schedule! Quick service and friendly staff. Waiting room was comfortable with complimentary snacks and beverages. Also a nice play area for my one-year old. and friendly staff. Waiting room was comfortable with complimentary snacks and beverages. Also a nice play area for my one-year old. More
by kakilpinen
Employees Worked With
Stephen, Jennifer, David Butler
March 05, 2021
Excellent sales staff, superior service. I wouldn't go anywhere else Quick in and out, kept up to date, no surprises. #subaruownerforlife. Highly recommend this dealership. anywhere else Quick in and out, kept up to date, no surprises. #subaruownerforlife. Highly recommend this dealership. More
by Stlaplante
Employees Worked With
David Butler
December 15, 2020
I wouldn’t recommend Subaru to a friend. I bought a new 2020 Outback and have so many issues with it. First, my entertainment console went bad and it took like many appointments over the course of weeks to 2020 Outback and have so many issues with it. First, my entertainment console went bad and it took like many appointments over the course of weeks to get that fixed. Now, I’m having even more issues related to the sound / entertainment system. After 5.5 months, at least one of my speakers is going out, even though I don’t even listen to music above like half volume. And I have the Harman Kardon system that is supposed to be the premium sound system for Subaru. Additionally, my USB ports are seemingly going back. I can use a new cord and it will stop working after a few uses, despite working perfectly fine on other vehicles. Lastly, getting service is a pain. Every time I have a new issue, I have to drive an hour out of my way to have them “diagnose” the issue only to do the same later in the week. The most recent time I called in, I was hung up on by Ryan when I described my issue, and when I called back in, I was told that I’d need to bring my vehicle in again to get diagnosed, and that their earliest appointment was later in the week at a specific time. More
by SteerClear
Employees Worked With
Jonathan Newton
