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Subaru Orange Coast

Santa Ana, CA

4.9
237 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 237 reviews

December 11, 2022

Rae was patient and helped me order a 2023 Forester. It took a little more than 3 months for delivery due to production and delivery from Japan. She knows the vehicle very well and navigated me through More

by hiro shiratori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rae
Dec 13, 2022 -

Subaru Orange Coast responded

Hiro, thank you for taking the time to leave us a positive review. We are happy to learn that our Sales Team was able to help you find a great Subaru Forester and was able to make the overall experience at our dealership fun and stress-free. If you ever need help with your new car, feel free to give us a call here at Subaru Orange Coast!

November 29, 2022

This has been by far my best experience with a dealership in years. I had been looking at several different cars from Toyota to Honda and Subaru. After visiting about 12 different dealerships, I landed here More

by jerry15velazque29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino
Nov 29, 2022 -

Subaru Orange Coast responded

Hello, we appreciate your detailed and positive review. We are very pleased to learn that you have had an enjoyable experience here at Subaru Orange Coast with our Sales team member. We appreciate your recommendation as well, as we strive to provide all of our valued customers with the best quality service possible. Please do not hesitate to reach out to us directly for any further needs, and we hope to have the opportunity to assist you in the future. We hope you have a wonderful day.

November 09, 2022

Excelente people from start to end of transaction Very knowledge an professional. Thank you to all. More

by jivaro31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Baker, Steve
Nov 11, 2022 -

Subaru Orange Coast responded

Hi, thank you so much for sharing your positive review about our knowledgeable and professional staff here at Subaru Orange Coast. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

November 08, 2022

All the staff was really welcoming and helpful in providing all the necessary information for me to get a brand new car suitable Tommy needs. Dino was extremely knowledgeable and transparent, which m More

by pasquale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino, Kyle
Nov 11, 2022 -

Subaru Orange Coast responded

Hello, we are happy we could help find you the perfect vehicle to suit your needs; congratulations! It's great to know that our Sales Team provided honest and straightforward service that left you feeling comfortable with your decision and purchase. If we can be of any further assistance, please reach out to us here at Subaru Orange Coast anytime.

November 05, 2022

Rae and the team were extremely helpful. Financing and the walkthrough was extremely helpful. Sold at MSRP with no addons during this time is great. More

by minhtanbuitran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rae, Kyle Hu, Carter, Kent
Nov 08, 2022 -

Subaru Orange Coast responded

Hello. We are glad to learn that our Sales Team was extremely helpful, and Subaru Orange Coast financed you at MSRP with no add-ons. Congratulations on the purchase of your vehicle. Your business is appreciated.

November 04, 2022

Process to order was quick and easy. Communication regarding vehicle delivery was sent ahead of time giving opportunity to plan for pick up. More

by Steveavil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Zamani
Nov 07, 2022 -

Subaru Orange Coast responded

Hi Steve, We are happy that our team could meet your expectations and we hope that you are having fun with your purchase. Thank you for choosing Subaru Orange Coast and please reach out if you require any further assistance.

November 04, 2022

From the start of discussing when to place the order for my new Crosstrek Sport, to actually placing the order, to when it was delivered, Kent was very helpful. He has excellent communication skills and kep More

by Debi R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent, Steve and Steven
Nov 07, 2022 -

Subaru Orange Coast responded

Dear Debi, All of us appreciate your endorsement and hope that you are having the best time with your Subaru Crosstrek Sport. Thank you for choosing Subaru Orange Coast and please let us know if you require any further assistance.

October 27, 2022

Cris Baker did a great job making me feel welcome from the first minute and dealt with me in an excellent professional manner. He was straight, clear and honest. More

by Ali Khalaf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Baker
Oct 29, 2022 -

Subaru Orange Coast responded

Hello Ali, Subaru Orange Coast is happy to read that our Sales Team welcomed you when you walked into our dealership and delivered an excellent and professional service that was honest. Thank you for this positive review.

Oct 29, 2022 -

Ali Khalaf responded

I also would like to mention Steven Ong who got me through all the paperwork smoothly and professionally and fast. Thank you Cris Baker and thank you Steven Ong. Great experience.

October 08, 2022

friendly service, professional, great team work,from start to finish. thank you Dann,Kent and Steven for amazing experience. sincerely Ai Lien More

by ailienh1226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dann Fann, Kent Chinn, Steven Ong
Oct 10, 2022 -

Subaru Orange Coast responded

Hello Ai, we are pleased to see that our Service Team offered you a professional and friendly amazing experience from start to finish. We look forward to having you back if you need Subaru Orange Coast again.

October 01, 2022

Overall great experience. One of the few dealers that does not mark up their cars. More

by V Ramírez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Oct 03, 2022 -

Subaru Orange Coast responded

We here at Subaru Orange Coast appreciate your excellent 5-star review of the fair and honest dealership experience you had during your recent visit. Please let us know if we can be of further assistance to you.

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