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Subaru Orange Coast

Santa Ana, CA

4.9
238 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 238 reviews

February 21, 2023

Rae was very attentive and helpful as we made our forced decision to buy a car. After getting are car totaled by a hit-and-run driver on the 60 freeway, we were in a place we didn’t expect to be. The no pre More

by David Pflueger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rae Galuska, Kyle Hu
Feb 21, 2023 -

Subaru Orange Coast responded

Hi David, we are happy to know our Sales Team was attentive and helpful throughout your visit. We are sorry to learn about the circumstances you visited under but are glad you are alright and had a pressure-free experience with us at Subaru Orange Coast. Please feel free to let us know if there is anything else we can assist you with.

January 31, 2023

My wonderful sales person Dino Zamsni made my day by finding me the car of my dreams and at a good price. He was so nice and knowledgeable and helped me work through the process of buying a car. Her e More

by normaorr11
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dino Zamani
Feb 01, 2023 -

Subaru Orange Coast responded

We are thrilled that you gave us a fantastic five-star rating. We are happy that we exceeded your expectations and provided a memorable experience. Congratulations on your new vehicle. We value your business and hope to continue serving your automotive needs in the future. Our professional, friendly, and helpful staff at Subaru Orange Coast will be waiting to meet you if you need anything else. Enjoy your day!

Feb 06, 2023 -

normaorr11 responded

You are very welcome.

January 31, 2023

Overall Cris Baker is a star. Continuous communication and commitment. Everyone was polite and generous with their time and expertise. More

by clairebiggins7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Baker
Feb 01, 2023 -

Subaru Orange Coast responded

We enjoy having you as a valued customer and look forward to providing you with the same 5-star-rated service for years to come. We hope to see you again at Subaru Orange Coast. If you need assistance with anything else, please do not hesitate to reach out. Have a fantastic rest of your day.

January 30, 2023

Sales Rep Kent Chinn was very responsive and helpful. I was extremely impressed with how my new car turned out. I placed an order with Kent and he followed up with me often. I'm very glad with my first c More

by katelyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Chinn, Steven Chau?
Jan 31, 2023 -

Subaru Orange Coast responded

Thank you for taking time to give us such a great review, Katelyn. Congratulations on your new car! It is great to learn that you are impressed with our Sales Department here at Subaru Orange Coast. We hope to see you again in the future. Take care.

January 13, 2023

He's the BEST! !! he deserved all the credits, he treat u like a family, super nice & the way he treat u with respectful way... More

by Kenshinmaks27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Copeland
Jan 14, 2023 -

Subaru Orange Coast responded

Thank you for that amazing 5-STAR review. Here at Subaru Orange Coast, our customers are our family and we make sure they get the best customer service possible when you come in and visit us.

January 07, 2023

Good dealership would recommend to others also customers service is top notch the salesman goes out of his way to keep informed on your order and follow up on your purchase More

by Islanderdad5@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 07, 2023 -

Islanderdad5@gmail.com responded

Service is top notch salesman goes out of his was to help customers

January 07, 2023

Very friendly, quick and efficient. Don’t oversell and listen when you say no thanks. More

by Pruwe88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rae, Chris
Jan 09, 2023 -

Subaru Orange Coast responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership here at Subaru Orange Coast. Highly-rated reviews like yours help us to continually improve to be the best. We look forward to working with you again in the future. Have a wonderful day.

January 06, 2023

Subaru Orange Coast made the process of finding and buying a car a breeze. The staff was cordial, friendly and extremely helpful. We really appreciated their transparency and the fact that they don’t a More

by JKH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Copeland, Dennis Preston, Nadine Hernandez, Kenny and Steve
Jan 07, 2023 -

Subaru Orange Coast responded

We understand it's a big decision where you purchase your car from, and we are grateful that you chose Subaru Orange Coast. Congratulations again on your new vehicle. and thank you for your 5-star review and recommendation.

January 03, 2023

Courteous staff members and good timely communication. Vehicles sold at MSRP. Staff members were professional and polite. More

by Anonymous
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis, Nadine
Jan 04, 2023 -

Subaru Orange Coast responded

We are pleased that you're happy with the way we do business here. Thank you for leaving us a five-star review and for visiting us at Subaru Orange Coast. Have a great day.

January 02, 2023

Loved all the staff. Vehicles sold at MSRP!! Thank you for not being greedy unlike other dealers selling marked up prices on there vehicles well over MSRP! More

by rkozlo1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dino
Jan 03, 2023 -

Subaru Orange Coast responded

Hello, Subaru Orange Coast appreciates reading that your experience has been an enjoyable one. Thank you so much for the kind words and amazing review! We are so grateful, and we hope you have a fantastic rest of your day.

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