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Subaru Orange Coast

Santa Ana, CA

4.9
253 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 253 reviews

October 19, 2023

People in the dealer are friendly, patient and very detailed. They spent times to explain any questions that I Had. More

by Peter Pham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Fann and Michael Zuvich
Oct 20, 2023 -

Subaru Orange Coast responded

We are excited to know you had such a friendly and patient experience here at Subaru Orange Coast, Peter. Thank you so much for being one of our valued guests, and we look forward to assisting you in the future.

October 06, 2023

Everyone was so nice, made me comfortable and was willing to go the extra mile to get it done. I’ve never felt so comfortable at a dealership. They made the process so easy More

by cingrasci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Baker, Natasha
Oct 07, 2023 -

Subaru Orange Coast responded

Hi! We are so pleased that you had a positive experience with Subaru Orange Coast, and that our team went the extra mile to get things done. Thank you for your feedback and please let us know if we can answer any questions or assist with anything further.

October 03, 2023

I called to set up an appointment to have my 2021 Subaru Outback checked out for window repair. I also needed routine maintenance and spark plugs. The reservation center people were very pleasant and made More

by PBerry
Recommend Dealer
No
Employees Worked With
John
Oct 04, 2023 -

Subaru Orange Coast responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your overall experience with our Service Department when visiting for a window repair, routine maintenance, and spark plugs for your 2021 Subaru Outback. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Matt Wooley Service Director Subaru Orange Coast MWooley@penskeautomotive.com

September 15, 2023

Kind and courteous sales people. They were willing to help me find the vehicle I was looking for. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 16, 2023 -

Subaru Orange Coast responded

Hi, David. Thanks for the five-star review. Our Sales Department strives to meet the needs and expectations of all our customers promptly. We hope you continue to choose Subaru Orange Coast for all your automotive needs.

September 12, 2023

Very friendly, detailed, and no pressure! Chris Baker, Izzy, and Stephen(finance) we’re awesome! Would 100% recommend! More

by Cgtrujillo23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baker, Izzy, Stephen(finance)
Sep 13, 2023 -

Subaru Orange Coast responded

Hello, thanks for this amazing review and recommendation! Friendly, detailed, and comfortable assistance is always valued here at Subaru Orange Coast. Come see us again soon!

September 04, 2023

Great service. They helped me find the right car. No pressure and the salesman so cool. More

by laurafarkas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 04, 2023 -

Subaru Orange Coast responded

Hello, we are glad to read that our Sales Team was able to provide a great experience during your visit here at Subaru Orange Coast. Thank you so much for the great review and 5 stars. Your business is valued, and we look forward to work with you again in the future.

August 27, 2023

Appreciate the professionalism and attention from the sales and service team. Look forward to working with them again. More

by mflundy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baker
Aug 28, 2023 -

Subaru Orange Coast responded

Thank you so much for the great review and 5-star rating. We are so glad to read that our Sales and Finance Team was professional and attentive during your visit. Your business is valued, and we appreciate you for coming in. Please feel free to reach out to us for any assistance at Subaru Orange Coast.

August 24, 2023

Rae and the rest of the Subaru team were great stewards of the Subaru brand. I would recommend this dealership and Rae. More

by Steve C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rae
Aug 25, 2023 -

Subaru Orange Coast responded

It is so amazing to have your five-star review, Steve. Thank you for your kind recommendation to Subaru Orange Coast and our team is proud to represent the Subaru brand.

August 09, 2023

They were really there to help us and they're good with following up after! More

by aina_figueroa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, Steve, EZ, and someone from finance
Aug 09, 2023 -

Subaru Orange Coast responded

Hello, thanks for this amazing review. It is so great to know our team was there for all of your needs and followed yo with you after. Come see us here at Subaru Orange Coast again soon!

July 26, 2023

Everything is good, except of they did not clearly mention about the interest rate when you do finance. It’s better to explain more that is the final rate before continue the next steps. More

by phanhienk16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Chinn
Jul 28, 2023 -

Subaru Orange Coast responded

Hello, Thank you for sharing your review with us at Subaru Orange Coast. If you would like to discuss the level of communication you received during your buying experience, please feel free to reach out to me at the contact information below. Best regards, Steve Parajeckas Subaru Orange Coast sparajeckas@penskeautomotive.com

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