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Subaru Orange Coast

Santa Ana, CA

4.9
253 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 253 reviews

January 02, 2024

Miguel was kind and respectful. Paul Shin made the final deal happen. Great follow up team after the sale. Natasia was very helpful and knowledgeable. Wonderful experience!!! More

by Pacsum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel, Paul, Natasia, Izzy
Apr 13, 2024 -

Subaru Orange Coast responded

We appreciate your positive feedback about Subaru Orange Coast service team, particularly Miguel, Paul Shin and Natasia. We're glad to hear you had a good experience and we thank you for recommending us. Safe travels!

December 03, 2023

Miguel was very helpful along with all the other sales and customer service people at Orange Coast. They guided me through the entire process. More

by jmullaney66
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Miguel Samaniego
Dec 03, 2023 -

Subaru Orange Coast responded

We appreciate your positive feedback on how our sales and customer service teams at Subaru Orange Coast assisted with the process. Thank you for choosing us; it was a pleasure assisting you.

December 02, 2023

Friendly, no pressure, smart sales and management team Patient with repetitive questions. Felt as though we both came out winners More

by Lhouse2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Navarrete, Mike Zurich, Paul
Apr 12, 2024 -

Subaru Orange Coast responded

We appreciate your positive feedback about our sales and management team at Subaru Orange Coast. We believe in offering a no-pressure environment full of knowledgeable representatives. Thank you for choosing us, we're glad to hear that the experience was mutually beneficial!

November 14, 2023

A great experience from beginning to end. Good customer service & follow-up. No pressure experience. Helpful, informative, efficient, friendly, accommodating and quick. We bought a quality ve More

by Marsha C-H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Zuvich, Salesman, Jim Parsons, GM & Paul Shin (?) in Finance
Nov 15, 2023 -

Subaru Orange Coast responded

Hello Marsha, thanks for this glowing review! We are thrilled to know you had a great experience from start to end here at Subaru Orange Coast. Helpful, informative, efficient, and friendly assistance is always valued by our Sales Team. Come see us again soon!

Nov 15, 2023 -

Marsha C-H responded

My pleasure. I'll be back when its time for my services. I plan to remain a loyal customer.

November 13, 2023

Subaru orange coast dealership made it a very easy and enjoyable experience getting my first car. I highly recommend having Aria as your dealer, she is insanely hardworking, very knowledgeable on all the More

by Stevenwatt25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adria, Red
Nov 13, 2023 -

Subaru Orange Coast responded

Hello, congratulations on the purchase of your first vehicle! We are honored to learn that our Sales Team could make this such a pleasant first car-buying experience and that they were well-informed on the different models available. Thank you very much for taking the time to leave us this excellent review and your recommendation. If you require anything else from us here at Subaru Orange Coast, please feel free to reach out to us

November 10, 2023

Amazing service starting with sales person, and store manager, I recommended definitely, thank you Subaru team because you behaved like all pofesionals. My respects to all of you. I wish you the best More

by sergioacabralesv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro
Nov 11, 2023 -

Subaru Orange Coast responded

We are honored you took the time to leave us a five-star review. It brings us joy to learn that our professional Sales Team provided you with amazing customer service during your time at Subaru Orange Coast. Should you need anything else, please let us know.

November 03, 2023

Everyone was very friendly and knowledgeable our salesman Chris was great. He had a lot of patience and spent a lot of time explaining everything to us. More

by pmb1106
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Baker
Nov 04, 2023 -

Subaru Orange Coast responded

Thank you for your 5-star review. We are delighted to learn that our Sales Team was friendly, knowledgeable, and patient ensuring you enjoyed a great car-buying experience here at Subaru Orange Coast. Congratulations on your new vehicle. Don't hesitate to reach out to us for any future needs, we are here to help.

October 31, 2023

They did not charge any hidden fees or try to sneak in any stupid charges. They charged price of the car, doc fee, registration and tax, and that was it. More

by mpipes136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
Nov 02, 2023 -

Subaru Orange Coast responded

We are honored you took the time to leave us a five-star review. It brings us joy to know that our Sales Team was straightforward and honest during the purchase of your new vehicle. We aim to provide high-quality service and care every time. For any additional assistance, please feel free to contact us anytime at Subaru Orange Coast.

October 25, 2023

Great customer service and dealer was easy to work with. Lots of cars to pick from at good prices. They had the color I wanted at a price I could afford. More

by nbclausen562
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al
Oct 25, 2023 -

nbclausen562 responded

Thanks for the great tacos and holding a pet adoption that day.

October 24, 2023

The sales staff were Friendly, professional, and considerate. The facility is clean and inviting. The service people were attentive. More

by Garyyoches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris
Oct 25, 2023 -

Subaru Orange Coast responded

We appreciate you taking the time to leave us a five-star review. It is gratifying to learn that our friendly Service Team was professional and considerate. Your business is valued and we hope you continue to choose Subaru Orange Coast.

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