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Subaru Orange Coast

Santa Ana, CA

4.9
238 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 238 reviews

November 10, 2023

Amazing service starting with sales person, and store manager, I recommended definitely, thank you Subaru team because you behaved like all pofesionals. My respects to all of you. I wish you the best More

by sergioacabralesv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro
Nov 11, 2023 -

Subaru Orange Coast responded

We are honored you took the time to leave us a five-star review. It brings us joy to learn that our professional Sales Team provided you with amazing customer service during your time at Subaru Orange Coast. Should you need anything else, please let us know.

November 03, 2023

Everyone was very friendly and knowledgeable our salesman Chris was great. He had a lot of patience and spent a lot of time explaining everything to us. More

by pmb1106
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Baker
Nov 04, 2023 -

Subaru Orange Coast responded

Thank you for your 5-star review. We are delighted to learn that our Sales Team was friendly, knowledgeable, and patient ensuring you enjoyed a great car-buying experience here at Subaru Orange Coast. Congratulations on your new vehicle. Don't hesitate to reach out to us for any future needs, we are here to help.

October 31, 2023

They did not charge any hidden fees or try to sneak in any stupid charges. They charged price of the car, doc fee, registration and tax, and that was it. More

by mpipes136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
Nov 02, 2023 -

Subaru Orange Coast responded

We are honored you took the time to leave us a five-star review. It brings us joy to know that our Sales Team was straightforward and honest during the purchase of your new vehicle. We aim to provide high-quality service and care every time. For any additional assistance, please feel free to contact us anytime at Subaru Orange Coast.

October 25, 2023

Great customer service and dealer was easy to work with. Lots of cars to pick from at good prices. They had the color I wanted at a price I could afford. More

by nbclausen562
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al
Oct 25, 2023 -

nbclausen562 responded

Thanks for the great tacos and holding a pet adoption that day.

October 24, 2023

The sales staff were Friendly, professional, and considerate. The facility is clean and inviting. The service people were attentive. More

by Garyyoches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris
Oct 25, 2023 -

Subaru Orange Coast responded

We appreciate you taking the time to leave us a five-star review. It is gratifying to learn that our friendly Service Team was professional and considerate. Your business is valued and we hope you continue to choose Subaru Orange Coast.

October 19, 2023

People in the dealer are friendly, patient and very detailed. They spent times to explain any questions that I Had. More

by Peter Pham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Fann and Michael Zuvich
Oct 20, 2023 -

Subaru Orange Coast responded

We are excited to know you had such a friendly and patient experience here at Subaru Orange Coast, Peter. Thank you so much for being one of our valued guests, and we look forward to assisting you in the future.

October 06, 2023

Everyone was so nice, made me comfortable and was willing to go the extra mile to get it done. I’ve never felt so comfortable at a dealership. They made the process so easy More

by cingrasci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Baker, Natasha
Oct 07, 2023 -

Subaru Orange Coast responded

Hi! We are so pleased that you had a positive experience with Subaru Orange Coast, and that our team went the extra mile to get things done. Thank you for your feedback and please let us know if we can answer any questions or assist with anything further.

October 03, 2023

I called to set up an appointment to have my 2021 Subaru Outback checked out for window repair. I also needed routine maintenance and spark plugs. The reservation center people were very pleasant and made More

by PBerry
Recommend Dealer
No
Employees Worked With
John
Oct 04, 2023 -

Subaru Orange Coast responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your overall experience with our Service Department when visiting for a window repair, routine maintenance, and spark plugs for your 2021 Subaru Outback. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Matt Wooley Service Director Subaru Orange Coast MWooley@penskeautomotive.com

September 15, 2023

Kind and courteous sales people. They were willing to help me find the vehicle I was looking for. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 16, 2023 -

Subaru Orange Coast responded

Hi, David. Thanks for the five-star review. Our Sales Department strives to meet the needs and expectations of all our customers promptly. We hope you continue to choose Subaru Orange Coast for all your automotive needs.

September 12, 2023

Very friendly, detailed, and no pressure! Chris Baker, Izzy, and Stephen(finance) we’re awesome! Would 100% recommend! More

by Cgtrujillo23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baker, Izzy, Stephen(finance)
Sep 13, 2023 -

Subaru Orange Coast responded

Hello, thanks for this amazing review and recommendation! Friendly, detailed, and comfortable assistance is always valued here at Subaru Orange Coast. Come see us again soon!

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