Subaru Orange Coast
Santa Ana, CA
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Everyone was very friendly and knowledgeable our salesman Chris was great. He had a lot of patience and spent a lot of time explaining everything to us. salesman Chris was great. He had a lot of patience and spent a lot of time explaining everything to us. More
They did not charge any hidden fees or try to sneak in any stupid charges. They charged price of the car, doc fee, registration and tax, and that was it. any stupid charges. They charged price of the car, doc fee, registration and tax, and that was it. More
Great customer service and dealer was easy to work with. Lots of cars to pick from at good prices. They had the color I wanted at a price I could afford. Lots of cars to pick from at good prices. They had the color I wanted at a price I could afford. More
Everyone was so nice, made me comfortable and was willing to go the extra mile to get it done. I’ve never felt so comfortable at a dealership. They made the process so easy to go the extra mile to get it done. I’ve never felt so comfortable at a dealership. They made the process so easy More
I called to set up an appointment to have my 2021 Subaru Outback checked out for window repair. I also needed routine maintenance and spark plugs. The reservation center people were very pleasant and made Outback checked out for window repair. I also needed routine maintenance and spark plugs. The reservation center people were very pleasant and made the appointment process easy. I mentioned to the associate it is a fleet vehicle and if that needed to be put into the notes. My company also said we can have it serviced there too especially since the window was not functioning correctly. I took the time to bring my car in and was greeted by a service advisor. Everything was all pleasant until I mentioned I had a fleet vehicle. I was then told “ the owner no longer wants to accept fleet vehicles”. It’s unfortunate to have this discrimination policy when a corporation sets up agreements to have vehicles maintained. Also short sighted by the owner who doesn’t want to deal with “those vehicles” as many of us really enjoy Subaru and make it a choice for our large organization of employees. When we have the option to purchase the vehicle where will we bring it to? Not Subaru Orange Coast. More