Back

Subaru Orange Coast

Santa Ana, CA

4.9
237 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

Directions

By Type

Showing 237 reviews

January 17, 2024

I was treated with dignity and respect no hard sell or upselling got everything I needed and hassle free. I strongly recommend Mr Al Navarro and couldn’t be happier 10 stars More

by LBejerano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Navarette
Apr 13, 2024 -

Subaru Orange Coast responded

We're glad to hear your car-buying process at Subaru Orange Coast was handled with respect and you spoke positively about Mr. Al Navarro's performance. Your kind recommendation is appreciated.

January 14, 2024

Highly considerate and helpful for an old man who is in a transport chair! They even drove 25 miles to help with the delivery! Thank goodness for this kind of service and great people! David More

by dgsumner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Samaniego & closing staff
Apr 13, 2024 -

Subaru Orange Coast responded

We appreciate your kind words. Knowing that our team at Subaru Orange Coast was able to assist in the vehicle delivery brings us satisfaction. Safe journeys ahead in your new wheels!

January 13, 2024

The staff was friendly and upfront. The sales man was understanding and transparent and patient. . More

by aliciah55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Samaniego
Apr 13, 2024 -

Subaru Orange Coast responded

We're pleased to hear that you valued the transparency and patience from our sales team at Subaru Orange Coast. Your satisfaction is vitally important to us, thank you for your rating.

January 02, 2024

Miguel was kind and respectful. Paul Shin made the final deal happen. Great follow up team after the sale. Natasia was very helpful and knowledgeable. Wonderful experience!!! More

by Pacsum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel, Paul, Natasia, Izzy
Apr 13, 2024 -

Subaru Orange Coast responded

We appreciate your positive feedback about Subaru Orange Coast service team, particularly Miguel, Paul Shin and Natasia. We're glad to hear you had a good experience and we thank you for recommending us. Safe travels!

January 02, 2024

Professional and customer oriented a pleasant experience straightforward and honest communication best car buying experience we have ever had More

by lynnmarietheartist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
Apr 13, 2024 -

Subaru Orange Coast responded

We appreciate your positive feedback about Subaru Orange Coast and glad we were able to provide a satisfying car buying experience. Our team always aims for clear and honest communication with our customers. Thank you!

December 03, 2023

Miguel was very helpful along with all the other sales and customer service people at Orange Coast. They guided me through the entire process. More

by jmullaney66
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Miguel Samaniego
Dec 03, 2023 -

Subaru Orange Coast responded

We appreciate your positive feedback on how our sales and customer service teams at Subaru Orange Coast assisted with the process. Thank you for choosing us; it was a pleasure assisting you.

December 02, 2023

Friendly, no pressure, smart sales and management team Patient with repetitive questions. Felt as though we both came out winners More

by Lhouse2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Navarrete, Mike Zurich, Paul
Apr 12, 2024 -

Subaru Orange Coast responded

We appreciate your positive feedback about our sales and management team at Subaru Orange Coast. We believe in offering a no-pressure environment full of knowledgeable representatives. Thank you for choosing us, we're glad to hear that the experience was mutually beneficial!

November 14, 2023

A great experience from beginning to end. Good customer service & follow-up. No pressure experience. Helpful, informative, efficient, friendly, accommodating and quick. We bought a quality ve More

by Marsha C-H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Zuvich, Salesman, Jim Parsons, GM & Paul Shin (?) in Finance
Nov 15, 2023 -

Subaru Orange Coast responded

Hello Marsha, thanks for this glowing review! We are thrilled to know you had a great experience from start to end here at Subaru Orange Coast. Helpful, informative, efficient, and friendly assistance is always valued by our Sales Team. Come see us again soon!

Nov 15, 2023 -

Marsha C-H responded

My pleasure. I'll be back when its time for my services. I plan to remain a loyal customer.

November 13, 2023

Subaru orange coast dealership made it a very easy and enjoyable experience getting my first car. I highly recommend having Aria as your dealer, she is insanely hardworking, very knowledgeable on all the More

by Stevenwatt25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adria, Red
Nov 13, 2023 -

Subaru Orange Coast responded

Hello, congratulations on the purchase of your first vehicle! We are honored to learn that our Sales Team could make this such a pleasant first car-buying experience and that they were well-informed on the different models available. Thank you very much for taking the time to leave us this excellent review and your recommendation. If you require anything else from us here at Subaru Orange Coast, please feel free to reach out to us

November 10, 2023

Amazing service starting with sales person, and store manager, I recommended definitely, thank you Subaru team because you behaved like all pofesionals. My respects to all of you. I wish you the best More

by sergioacabralesv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro
Nov 11, 2023 -

Subaru Orange Coast responded

We are honored you took the time to leave us a five-star review. It brings us joy to learn that our professional Sales Team provided you with amazing customer service during your time at Subaru Orange Coast. Should you need anything else, please let us know.

...
4
...