Subaru Orange Coast
Santa Ana, CA
Filter Reviews by Keyword
By Type
Showing 238 reviews
This was my third time buying my Subaru from this dealership the customer service is awesome I will definitely be back for my fourth although I’m hoping to stick with the new ascent for a while it ha dealership the customer service is awesome I will definitely be back for my fourth although I’m hoping to stick with the new ascent for a while it has everything I need eight seats and plenty of room for the whole family looking forward to taking this bad boy up to the mountains More
The folks at Subaru Orange Coast are top notch! Steve helped me find an excellent vehicle that met my criteria. The Crosstrek I purchased is a dream-it’s in excellent condition, clean, low mileage, and w helped me find an excellent vehicle that met my criteria. The Crosstrek I purchased is a dream-it’s in excellent condition, clean, low mileage, and well-priced for the overall value. When I came in to check out the vehicle, the entire staff was friendly, helpful, and efficient—it’s clear that the employees all work together as a true team, and that they genuinely care for the clients. Steve, Charles, Claudia, and Randy all treated me kindly and were exceedingly helpful. I am so very happy with my new Crosstrek! More
Subaru of Orange Coast is Excellent services. Very Clean Subaru of Orange Coast is Excellent services. Very Clean and Safe facility. Very friendly service advisor (Daniel Amaya). Accurate time of delivery. Subaru of Orange Coast is Excellent services. Very Clean and Safe facility. Very friendly service advisor (Daniel Amaya). Accurate time of delivery. Definitely, I will come back to this Dealership. Highly recommend. More
As I was doing a porch drop off at my sister's house in Tustin, I noticed my tire pressure was on! Right away, I googled the nearest Subaru Dealership - I was 8 miles away!! I drove directly to Subaru Oran Tustin, I noticed my tire pressure was on! Right away, I googled the nearest Subaru Dealership - I was 8 miles away!! I drove directly to Subaru Orange Coast. As I was driving into the Service Dep, Mr. Daniel Amaya approached my vehicle and he inspected my tires. After inspection, Mr. Amaya did confirm my tire had a leak. I asked how long was the wait - he confirmed approx 2hrs. Obviously I freaked out, because I am not a local OC resident. While Mr. Amaya was reviewing my vehicle personal information, he also noticed I was not a local OC resident. Without me asking, he said: "Oh, I notice you don't live in the OC, don't worry ma'am, I'll make sure your tire gets fixed right away!" And guess what? My vehicle was ready in less then ONE HOUR!! FOREVER GRATEFUL FOR MR. AMAYA. THANK YOU SO MUCH FOR THE SMOOTH AND WONDERFUL CAR SERVICE EXPERIENCE. THANK YOU SUBARU AND MR. AMAYA!!! More
If you’re looking for a Subaru, look no further. This dealership was amazing. They will go out of their way to help you. The salesmen (Charles and Cris) that help us find our Outback did everything they dealership was amazing. They will go out of their way to help you. The salesmen (Charles and Cris) that help us find our Outback did everything they could to get us our perfect car. There was never any pressure to purchase or lease the car. They were straight forward with lease payments and didn’t try to make us feel pressured about getting anything we didn’t want. Then the person (I think his name was Steve) who walked us through the lease was great too. I got confused about something that came up and he made sure everything was understood before we went on with the rest. He never rushed us through the contract even though we were way past the closing hours on New Years Eve. Plus if you love the environment which we do, they are as paperless as they can and you sign everything on a electronic table and your lease agreements and all documents are given to you on a flash drive. We were impressed with the genuine kindness of the staff. Thank you Subaru Orange Coast More
I am so happy to have made the decision to try out the Subaru dealer, Subaru Orange Coast. I needed an oil change and smog test. Steve was my contact. He was so pleasant and professional. As was Matt, I Subaru dealer, Subaru Orange Coast. I needed an oil change and smog test. Steve was my contact. He was so pleasant and professional. As was Matt, I believe is his name. I was stunned to see them cover my car seat in plastic. 👍🏻 I had questions about my beloved 2006 Forester and got good advice and things to think about from Steve and Matt. Car ‘places’ are not fun for a woman but not at Subaru Orange Coast. Very nice place. Happy to have a great place for car issues and someday a new Subaru. Also clean .....and covid clean. More
My partner and I worked with Alan. He was extremely kind and helped us find exactly what we were looking for. He took his time and met all of our needs. and helped us find exactly what we were looking for. He took his time and met all of our needs. More
Top rate service and great product selection. This dealer made the process of buying a new Subaru efficient and enjoyable. We are so happy with our car and look forward to recommending this dealer to dealer made the process of buying a new Subaru efficient and enjoyable. We are so happy with our car and look forward to recommending this dealer to our friends and family. More
The service rep Mark was incredibly attentive, friendly and helpful. Thanks Mark for providing such great service! He was just pleasant and friendly and also provided some additional advice on how to proce and helpful. Thanks Mark for providing such great service! He was just pleasant and friendly and also provided some additional advice on how to proceed with a potential repair. Thanks! More
Outstanding dealer...the personnel from sales to management. A joy to work with a great team. Will recommend Orange Coast to others in the market for a new car. management. A joy to work with a great team. Will recommend Orange Coast to others in the market for a new car. More