
Subaru Orange Coast
Santa Ana, CA
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The Subaru dealer who turns down deals.. I had a deal lined up for over a week with this dealer on an Outback Wilderness. The car was ordered by someone else but they bailed on the deal. The day this lined up for over a week with this dealer on an Outback Wilderness. The car was ordered by someone else but they bailed on the deal. The day this thing came in, I was on the line ready to buy it and put money down on it, and Steve the sales manager steps in and says "it's first come first serve" I'm like but wait - I live 5 hours away and have been waiting for this car for over a week, I have cash in had I just need to wire it." Yet Steve Declines to take my money. I'm like "Steve, I cant help I don't have a Subaru dealer near me.. Not to mention my pregnant wife relies on an AWD car for the upcoming winter." Steve expected us to drive 5 hours and potentially lose the car to whoever shows up first? WOW Steve! Correct me if I'm wrong but aren't these cars meant for people in the snow / rain conditions? I now have to search many other Subaru dealers who might have the car we were looking for, when cars are scarce.. Steve doesn't represent the Subaru model we continue to pay for obviously. Thanks Steve More
everyone we encountered at this dealership was professional and very patient. They made sure we were treated fairly and got a great deal on our Subaru. So far they have followed up to make sure al professional and very patient. They made sure we were treated fairly and got a great deal on our Subaru. So far they have followed up to make sure all is well. More
Great service and very professional and very welcoming. I worked with Claudia Santamaria and she did an amazing job and made me and my wife feel welcomed. She got us into my dream car and she was always keep worked with Claudia Santamaria and she did an amazing job and made me and my wife feel welcomed. She got us into my dream car and she was always keeping us informed and was just an overall great help. Definitely recommend working with her if you are looking for a great deal on a car with professional help. More
El servicio es bilingüe, me atendieron en español. Escucharon mis necesidades y el vendedor fue excelente. Miguel Samaniego muy atento y servicial. Gracias por tu ayuda! Escucharon mis necesidades y el vendedor fue excelente. Miguel Samaniego muy atento y servicial. Gracias por tu ayuda! More
All the team members at this dealership were very professional and helpful in the car buying process. They were able to handle my request when other dealers were not able to accommodate me. professional and helpful in the car buying process. They were able to handle my request when other dealers were not able to accommodate me. More
We had a great experience. We shopped online and found our vehicle. We contacted the dealer and was connected to a salesperson, Rae Galuska. She responded immediately and helped us through every step and our vehicle. We contacted the dealer and was connected to a salesperson, Rae Galuska. She responded immediately and helped us through every step and we closed the deal. The fact that they partner with our credit union made the whole transaction easy and seamless. By far the easiest car purchase we have experienced to date. More
It was a great experience everyone was so nice especially Claudia was super helpful and nice and honest felt welcomed, very happy they have a women working there felt more comfortable. Claudia was super helpful and nice and honest felt welcomed, very happy they have a women working there felt more comfortable. More
They have very friendly people, the place is comfortable and excellent facilities, I would recommend Subaru Orange Coast 100%. Thank you Subaru for the kindness! and excellent facilities, I would recommend Subaru Orange Coast 100%. Thank you Subaru for the kindness! More
Everyone at this dealership was helpful, courteous and professional. Also really patient, considering I had no experience with new car technology; my other car was a 1995!! professional. Also really patient, considering I had no experience with new car technology; my other car was a 1995!! More