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Subaru Orange Coast

Santa Ana, CA

4.9
222 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 222 reviews

October 12, 2021

This was the easiest purchase of a new car ever!Chris This was the easiest purchase of a new car ever! Chris Baker is the consummate professional. More

by Rick J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Baker
Oct 13, 2021 -

Subaru Orange Coast responded

Thank you for this excellent review, Rick! Congratulations on your new ride! Don't hesitate to reach out to us when we can work with you down the road at Subaru Orange Coast.

October 08, 2021

Great experience with getting what I wanted..The staff was extremely helpful! I love my “new” 2018 Subaru Forester More

by Cie Tessier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
Oct 10, 2021 -

Subaru Orange Coast responded

Hi Cie, We strive to create a customer driven experience, therefore we are delighted to hear of your visit with our Sales Department. We hope that you enjoy your Subaru Forester and at Subaru Orange Coast we appreciate your business. Know that we are always here should you need us.

Oct 10, 2021 -

Cie Tessier responded

Great experience with getting what I wanted..The staff was extremely helpful! I love my “new” 2018 Subaru Forester

September 28, 2021

Excellente customer service. They did not hassle us . Everything went smoothtly. İ would recommend them to others. More

by Tolgaefe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Chhin
Sep 29, 2021 -

Subaru Orange Coast responded

Thank you for choosing Subaru Orange Coast. We are happy to know that you enjoyed a smooth and hassle-free experience with us. Let us know if there is anything else we can help you with. We look forward to your next visit.

September 24, 2021

The Subaru dealer who turns down deals.. I had a deal lined up for over a week with this dealer on an Outback Wilderness. The car was ordered by someone else but they bailed on the deal. The day this More

by darenk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve the Sales Manager
Sep 27, 2021 -

Subaru Orange Coast responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your interest in the Subaru Outback Wilderness. Please send me an email at sparajeckas@penskeautomotive.com with your preferred contact information to discuss this further. Thank you, Steve Parajeckas Subaru Orange Coast sparajeckas@penskeautomotive.com

August 23, 2021

everyone we encountered at this dealership was professional and very patient. They made sure we were treated fairly and got a great deal on our Subaru. So far they have followed up to make sure al More

by attorneyjohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris, Randy.
Aug 23, 2021 -

Subaru Orange Coast responded

Thank you for the 5-stars and feedback. The team at Subaru Orange Coast is glad your experience was professional and patient. We look forward to future visits.

August 23, 2021

Great service and very professional and very welcoming. I worked with Claudia Santamaria and she did an amazing job and made me and my wife feel welcomed. She got us into my dream car and she was always keep More

by enid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Santamaria, Randy
Aug 23, 2021 -

Subaru Orange Coast responded

Thank you for the wonderful review, Enid! We are so happy to see that you and your wife were able to drive away in your dream car! We truly appreciate your feedback about your experience. Congratulations on your purchase; Subaru Orange Coast hopes to work with you again in the future.

August 14, 2021

El servicio es bilingüe, me atendieron en español. Escucharon mis necesidades y el vendedor fue excelente. Miguel Samaniego muy atento y servicial. Gracias por tu ayuda! More

by Anna Hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Samaniego
Aug 14, 2021 -

Subaru Orange Coast responded

Glad to see that you had such a great time with our team here at Subaru Orange Coast! Thanks for stopping by, Anna!

August 04, 2021

Cris Baker was Personable, knowledgeable, respectful and sincere. Everyone on his team was excellent. Great experience! More

by Thecwind47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Baker, Ken ___, Steven Ong
Aug 05, 2021 -

Subaru Orange Coast responded

Thank you for this excellent review! Congratulations on your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Subaru Orange Coast.

August 03, 2021

All the team members at this dealership were very professional and helpful in the car buying process. They were able to handle my request when other dealers were not able to accommodate me. More

by Luis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Aug 04, 2021 -

Subaru Orange Coast responded

Luis, thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us Subaru Orange Coast, and we hope that you will continue to visit us!

July 21, 2021

We had a great experience. We shopped online and found our vehicle. We contacted the dealer and was connected to a salesperson, Rae Galuska. She responded immediately and helped us through every step and More

by J. Castillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rae Galuska
Jul 22, 2021 -

Subaru Orange Coast responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Subaru Orange Coast for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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