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Subaru Orange Coast

Santa Ana, CA

4.9
253 Reviews

1350 Auto Mall Dr

Santa Ana, CA

92705

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Showing 253 reviews

November 05, 2022

Rae and the team were extremely helpful. Financing and the walkthrough was extremely helpful. Sold at MSRP with no addons during this time is great. More

by minhtanbuitran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rae, Kyle Hu, Carter, Kent
Nov 08, 2022 -

Subaru Orange Coast responded

Hello. We are glad to learn that our Sales Team was extremely helpful, and Subaru Orange Coast financed you at MSRP with no add-ons. Congratulations on the purchase of your vehicle. Your business is appreciated.

November 04, 2022

Process to order was quick and easy. Communication regarding vehicle delivery was sent ahead of time giving opportunity to plan for pick up. More

by Steveavil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Zamani
Nov 07, 2022 -

Subaru Orange Coast responded

Hi Steve, We are happy that our team could meet your expectations and we hope that you are having fun with your purchase. Thank you for choosing Subaru Orange Coast and please reach out if you require any further assistance.

November 04, 2022

From the start of discussing when to place the order for my new Crosstrek Sport, to actually placing the order, to when it was delivered, Kent was very helpful. He has excellent communication skills and kep More

by Debi R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent, Steve and Steven
Nov 07, 2022 -

Subaru Orange Coast responded

Dear Debi, All of us appreciate your endorsement and hope that you are having the best time with your Subaru Crosstrek Sport. Thank you for choosing Subaru Orange Coast and please let us know if you require any further assistance.

October 27, 2022

Cris Baker did a great job making me feel welcome from the first minute and dealt with me in an excellent professional manner. He was straight, clear and honest. More

by Ali Khalaf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Baker
Oct 29, 2022 -

Subaru Orange Coast responded

Hello Ali, Subaru Orange Coast is happy to read that our Sales Team welcomed you when you walked into our dealership and delivered an excellent and professional service that was honest. Thank you for this positive review.

Oct 29, 2022 -

Ali Khalaf responded

I also would like to mention Steven Ong who got me through all the paperwork smoothly and professionally and fast. Thank you Cris Baker and thank you Steven Ong. Great experience.

October 08, 2022

friendly service, professional, great team work,from start to finish. thank you Dann,Kent and Steven for amazing experience. sincerely Ai Lien More

by ailienh1226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dann Fann, Kent Chinn, Steven Ong
Oct 10, 2022 -

Subaru Orange Coast responded

Hello Ai, we are pleased to see that our Service Team offered you a professional and friendly amazing experience from start to finish. We look forward to having you back if you need Subaru Orange Coast again.

October 01, 2022

Overall great experience. One of the few dealers that does not mark up their cars. More

by V Ramírez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Oct 03, 2022 -

Subaru Orange Coast responded

We here at Subaru Orange Coast appreciate your excellent 5-star review of the fair and honest dealership experience you had during your recent visit. Please let us know if we can be of further assistance to you.

September 12, 2022

Cris is AMAZING! He is very helpful, knowledgeable and understanding. We are delighted to be part of the Subaru Family and to have been helped by him and Kyle! More

by Izzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris baker, Kyle
Sep 13, 2022 -

Subaru Orange Coast responded

Izzy, we are ecstatic to have you as a new member of the Subaru family. Our Sales Team was more than happy to help you purchase your new car and make it an incredible experience. Subaru Orange Coast appreciates your amazing review. Congratulations on your new vehicle!

September 11, 2022

Purchased new Subaru Forester. Even though we had to wait for the car, once it arrived they were very helpful and made the experience at their facility easy. And a price without More

by CPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Chhin
Sep 12, 2022 -

Subaru Orange Coast responded

Hello, all of us are pleased to see that you had a wonderful experience with our team. Thanks for preparing this heartfelt rating of Subaru Orange Coast online on DealerRater. Thank you for your business.

September 11, 2022

The entire experience of joining the Subaru family could not have been better. All of my questions were answered honestly, knowledgably and completely. Every interaction was courteous and made me feel lik More

by JeanQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Natasha, Jackie
Sep 12, 2022 -

Subaru Orange Coast responded

Jean, thank you for taking the time to recognize Subaru Orange Coast, and recommend the services of our Sales Team. We are so happy to read that you're loving your new Outback. If you have any auto-related needs in the future, please know that we are here and ready to help.

September 05, 2022

The car dealer was Knowledgeable, straight forward, answered most questions if she could and was honest More

by Drstevec3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rae and Natasha
Sep 05, 2022 -

Subaru Orange Coast responded

Hello Dr. Steve, our staff here at Subaru Orange Coast, is glad to answer any questions, and be straightforward, honest, and knowledgeable. We appreciate you for coming to see us!

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